DFS Furniture - Lincoln Avaliações 

3.442
O TrustScore é 5 de um total de 5

4,9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We're a returning customer and saw the same salesman as previous. Amazing experience throughout, just as last time. Explains everything, happy to help, nothing too much trouble. There's no press... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

went today to browse for a new sofa, customer service was so good we purchased one. Daniel who worked with us was very professional, helpful and knowledgeable. went through all our options ,looked aft... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service is excellent. Josh was very helpful and had some good advice. Good selection of chairs and sofas in store. Previous experience has shown that DFS sofas are good quality and last many... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been to DFS a few times but this was a really good experience. I was greeted upon arrival. The store manager, I can’t remember Her name sadly, really helped me get our modular sofa right in our... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido

  • 0333 999 9833

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.442)

100.311 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good staff and shop floor

17 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff was good and patient

The staff was good and patient. He took his time to explain things in details for us and ready to answer any question asked.

23 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you Elle

Elle was great, super friendly and helpful, answered all our questions and was really nice and funny, thank you!

23 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great

Great customer service, and then I phoned up with an issue after placing the order and it was quickly resolved

15 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Polite and helpful service given

Polite and helpful service given

14 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Carol,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We ordered a sofa from DFS

We ordered a sofa from DFS. Although the waiting time is quite long, the salesperson was very helpful and made it much easier for us to choose the right sofa.

4 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Irma,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were really friendly and…

The staff were really friendly and helpful, especially Elle who dealt with my order. I really enjoyed the experience.

15 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Marilyn,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Elle was superb!!

Elle was superb!!! What more can I say!!! Highly recommend DFS ... Can't recommend enough!!!

20 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mike the sales person

Mike was very helpful and pleasant and very easy to talk to he told us everything we needed to know about the 2seater and 3seater we are now going to buy

20 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Lin,

Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I’ve been to DFS a few times but this…

I’ve been to DFS a few times but this was a really good experience. I was greeted upon arrival. The store manager, I can’t remember
Her name sadly, really helped me get our modular sofa right in our living room and even did a mock up. Elle was also really helpful and lovely going through the process.

20 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Taya,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

went today to browse for a new sofa

went today to browse for a new sofa, customer service was so good we purchased one. Daniel who worked with us was very professional, helpful and knowledgeable. went through all our options ,looked after us with no hassle or obligation to buy. Makes an excellent coffee too. looking forward to recieving the goods and hope the quality is as good as the instore service.

18 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very happy returning customer...

We're a returning customer and saw the same salesman as previous. Amazing experience throughout, just as last time.
Explains everything, happy to help, nothing too much trouble. There's no pressure sales as well which is refreshing!
Gave us all the options and super friendly service. 5*!
Would go back again for future purchases.
Highly recommend.

18 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, lovely staff

18 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service is excellent

Customer service is excellent. Josh was very helpful and had some good advice. Good selection of chairs and sofas in store. Previous experience has shown that DFS sofas are good quality and last many years.

18 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

The member of staff was excellent when…

The member of staff was excellent when she came out of the office to ask if she could help us with anything, she was very knowledgeable and explained things very clearly, the other member of staff who came over to verify our order was lovely and knowledgeable to.

There were 2 things I was not keen on was that we had to stand outside the office to get there attention, ( I know you don’t do hard sells which is great) but it felt awkward and maybe other people may have just left .
The other thing was having to wait a bit of time to get it verified , I know why you do it but it does make you feel like something is wrong and you feel a bit judged.

17 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Everyone looked after so and great…

Everyone looked after so and great range of sofas

10 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Daniel at the Lincoln

Daniel at the Lincoln store was extremely thorough with showing us all the possible available options. Made the ordering process smooth and seamless.

16 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Aaron,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pressure sales elle was fantastic…

No pressure sales elle was fantastic fully explained everything would recommend her to others as the salesperson to go to

15 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Justin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service

7 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Rebecca,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

This is my second purchase of a suite with DFS furniture Lincoln.electing my new suite was a pleasant…

Selecting my new suite was a pleasant and helpful experience. I found chatting with Daniel, who was very professional, put me at ease and answered all my questions. He went through everything in detail with me.

12 de julho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello Vera,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

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