Martin the salesman who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decision & with no pressure. I... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
A empresa respondeu
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Ver mais
A empresa respondeu
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Reino Unido
- 0333 999 9834
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service .
Angela went above and beyond. She went the extra mile and was super friendly keeping me informed of my purchase she is a asset to your company
28 de julho de 2026
Resposta da DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Angela.
Kind Regards,
Jordan
DFS Customer Support
Great Service.
I experienced great service from the staff members, who helped me choose out a sofa specifically for my needs, whilst also staying in my budget. Great customer service, very helpful and worth a visit if looking for a new sofa.
2 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lovely friendly helpful salesman called…
Lovely friendly helpful salesman called Marcus
2 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
A great experience
A great experience. A lovely welcome on arrival from All the staff.
Clear and constructive advice given on all the sofas we liked.
Marcus was very informative and kind and the lovely hot drink was very tasty and welcoming.
Thank you very much. Now looking forward to the arrival of the new sofa. Diolch yn fawr
1 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great delivery and fast only took a…
Great delivery and fast only took a week very happy with the service that we had
25 de julho de 2026
Resposta da DFS Furniture - Llandudno
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great sales staff recall helpful
1 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The whole buying experience was very…
The whole buying experience was very good. There was no pressure to buy from the sales staff and the information given was excellent
1 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very relaxed no pressure and very…
Very relaxed no pressure and very professional and excellent customer service
1 de agosto de 2026
Resposta da DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
They were very help full and explained …
They were very help full and explained a lot of details I could not understand also very pleasant
31 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Service very good phil roberts …
Service very good phil roberts instore was brilliant advised and helped us with our purchase
31 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Corner Unit
The range of furniture, fabric, style, shape & colour available. The layout of the store & the sales person Mike
22 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Friendly and knolagable
16 de fevereiro de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to DFS today
Went to DFS today, my first time… exciting times as I am moving into my first home in a matter of weeks. I was looked after by ‘Phil’ at the Llandudno Branch. I’d chosen what I liked, he explained everything thoroughly from beginning to end. What lovely customer service, and a great first time buying experience. Thank you DFS
29 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very laid back gentleman understood his…
Very laid back gentleman understood his assignment and sold me an amazing sofa, im chuffed
29 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Lots of help and advice from Marcus in…
Lots of help and advice from Marcus in a relaxed and amiable environment.
28 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
The help given by the warrenty repair…
The help given by the warrenty repair staff
27 de julho de 2026
Resposta da DFS Furniture - Llandudno
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our salesman Marcus was absolutely…
Our salesman Marcus was absolutely perfect. He did not pressure us or rush us in fact advised us to sit for a while on the furniture take our time. Very informative and knowledgeable. A asset to your company
27 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Marcus. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Excellent experience in buying a sofa
Excellent experience in buying a sofa. Mike was so helpful and gave us all the options available to us.
26 de julho de 2026
Resposta da DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing sofa and chair
Nice atmosphere, staff very helpful in choosing the furniture required excellent all round
24 de julho de 2026
Resposta da DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Llandudno
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.