DFS Furniture - Northampton Avaliações 

3.818
O TrustScore é 5 de um total de 5

4,8

18-20 Towcester Road, NN1 1EE Northampton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was mu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great shopping experience as we were left to browse. Usually in furniture showrooms a sales person pounces the minute you step foot inside. We browsed then grabbed a coffee to consider options. O... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were made to feel welcome in store without feeling pressured or having sales forced on us. Over the course of 4 different visits in the Northampton store, Elisha supported us with finding the right... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • 18-20 Towcester Road, NN1 1EE, Northampton, Reino Unido

  • 0333 999 9744

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(3.818)

100.311 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

23 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very helpful sales assistant

very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

21 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello Thomas,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent experience

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

21 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello Mr Richards,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Sale person

On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

21 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales man that served me his name…

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

19 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Anthony was helpful and explained…

Anthony was helpful and explained everything we needed to be aware off. Made it clear what we were getting an why the care package involved and covered

18 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

We bought some sofas from DFS…

We bought some sofas from DFS Northampton as a gift, and we’re really pleased with them. The sofas are beautiful, and the showroom itself is well laid out with a wide range of styles to choose from.
The sales staff were friendly, and professional. Our sales advisor took the time to explain everything from start to finish, making the whole process smooth and enjoyable.
We did have one small disappointment with a clearance sofa. We had seen the exact sofa we wanted and hoped to swap a single sofa for a double one, but after checking, the sales advisor returned to let us know it had already been sold. This wasn’t his fault at all, but it was a little disappointing.
Overall, it was a great experience, and I would definitely consider buying from DFS Northampton again. A big thank you to the sales advisor for his patience, dedication, and excellent customer service.

17 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

I went into DFS with having already…

I went into DFS with having already decided on a new sofa and chair. I knew the store had the items I wanted to view, I spoke to a assistant Allesha who was very knowledgeable and helped me purchase what I required.

15 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Easy experience

Easy experience

15 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service

We were made to feel welcome in store without feeling pressured or having sales forced on us. Over the course of 4 different visits in the Northampton store, Elisha supported us with finding the right sofa that would work in our home. The service received by Elisha was exceptional and her knowledge on the range of sofas on offer helped us make the right decision for us.

13 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A great shopping experience as we were…

A great shopping experience as we were left to browse.
Usually in furniture showrooms a sales person pounces the minute you step foot inside.
We browsed then grabbed a coffee to consider options.
On re entering Reece was very helpful with the purchase of our new French connection sofas.

12 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very supportive

Very supportive. Made sure I was happy with choice, no hard sell
Made a lovely cup of tea
Overall good shopping experience

12 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from DFS


Great service from DFS! We bought a table, and we're very pleased with the quality and the overall experience. Friendly staff and an easy purchasing process. Thank you!

12 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Great experience Elisha was very…

Great experience Elisha was very helpful with our purchase of a new sofa, explaining everything. No pressure at all to buy extra ‘s

10 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello,

Thanks for your lovely feedback, we’re glad to hear Elisha met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Very helpful in store and we could sit…

Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements

10 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello Debbie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great furniture, lots of choice and very helpful sales staff.

We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.

9 de julho de 2026
logotipo da DFS Furniture - Northampton

Resposta da DFS Furniture - Northampton

Hello Linda,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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