DFS Furniture - Nottingham Avaliações 

6.710
O TrustScore é 5 de um total de 5

4,9

Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Earl at the Nottingham store! Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Reino Unido

  • 0333 999 9761

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.710)

96.286 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staffs are very nice and helpful

The staffs are very nice and helpful. They know what the customers need and work efficiently.

29 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Very welcoming at the store

Very welcoming at the store, polite customer service

27 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was greeted with a smile & hello as…

Was greeted with a smile & hello as soon as we walked in, was left to browse around the store. We found a lovely comfortable settee and at a very good price. The assistant Denis was very easy to chat to and extremely helpful regarding the product and any extras we added, like the eaziglides which I would highly recommend for moving your suite around with ease. The ordering process was so quick and easy, great customer service would definitely recommend 👍

29 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Earl who was the salesman was very…

Earl who was the salesman was very polite, efficient and approachable.

29 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer service was excellent

The customer service was excellent. Earl is one of the most professional and amicable sales person I have come across.

29 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was greeting when came in to the store…

Was greeting when came in to the store but not followed around. Lovely lady called Libby was on hand when I was ready to make my purchase. She was so helpful and we even had giggles together made the whole process really enjoyable

28 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was nice to be helped by a member of…

It was nice to be helped by a member of staff was genuinely friendly and understanding and knowledgeable. Pam is an asset to your team.

27 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Good Morning,

We are really happy that Pam met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Lee at DFS Nottingham

We recently visited the DFS store in Nottingham with what we thought would be a simple enquiry about purchasing an additional footstool for a corner suite we bought around five or six years ago.
Lee had just finished assisting another customer when we approached him, and from the very beginning he was incredibly helpful and eager to resolve our query. Nothing was too much trouble. What started as a request for a footstool turned into spending over two hours helping us choose and purchase an additional suite.
Throughout the entire experience, Lee was the perfect balance of professional, knowledgeable, friendly, and genuinely interested in making sure we found exactly what we wanted. He was patient, never rushed us, answered all of our questions, and made the whole process enjoyable and completely stress-free.
Customer service of this standard is rare these days, and Lee is a real credit to DFS. We thoroughly enjoyed the experience he provided and left feeling valued as customers. Thank you, Lee, for your outstanding service—we couldn’t have asked for a better experience.

27 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Pam was really nice and welcoming and…

Pam was really nice and welcoming and made the experience quite easy and explained every little detail carefully.

27 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Purchase

Very good service, everything well explained.

27 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, Libby, Earl and Lee all made us feel great about our purchase and were super helpful in helping us come to a decision.

25 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

What a pleasure this store is!

I visited the store to view a sofa I was very interested in purchasing. Denis acknowledged me as soon as I walked in and was extremely friendly and welcoming. I spent some time discussing one of the sofa ranges with him, and he was very knowledgeable, patient, and happy to answer all of my questions.

Overall, I had a great experience in the store. All of the staff were lovely, and the store itself was clean, tidy, and pleasant to visit. I ended up purchasing the sofa along with some additional extras, and I’m very happy with my decision.

Thank you to Denis and the team for the excellent customer service. I can’t wait to receive my new sofa!

24 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Denis met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Pamela was very knowledgeable on…

Pamela was very knowledgeable on explaining everything. The service was excellent. I’m very pleased. Thank you dfs

25 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thanks for your lovely feedback, we’re glad to hear Pamela met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and efficient store staff…

Very friendly and efficient store staff ( Dennis) . Very helpful and knowledgeable.
Clear explanations during the booking process and all information double checked .
Very professional

21 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and helpful as soon…

Staff were friendly and helpful as soon as we walked into the store
Earl was great at explaining our purchase and everything we needed to know
Brilliant experience

21 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Very helpful and welcoming.

Denis was absolutely great spent time with us going through everything, couldn't do enough for us. Great experience would recommend going there for your sofa.

22 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Earl

Excellent customer service from Earl, very helpful in finding what we wanted with sizes and style.

22 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent news

Excellent customer service.

21 de junho de 2026
logotipo da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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