We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Ver mais
A empresa respondeu
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Ver mais
A empresa respondeu
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Ver mais
A empresa respondeu
Outstanding service from Earl at the Nottingham store! Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed... Ver mais
A empresa respondeu
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Reino Unido
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The staffs are very nice and helpful. They know what the customers need and work efficiently.

Resposta da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham
Was greeted with a smile & hello as soon as we walked in, was left to browse around the store. We found a lovely comfortable settee and at a very good price. The assistant Denis was very easy to chat to and extremely helpful regarding the product and any extras we added, like the eaziglides which I would highly recommend for moving your suite around with ease. The ordering process was so quick and easy, great customer service would definitely recommend 👍

Resposta da DFS Furniture - Nottingham
Earl who was the salesman was very polite, efficient and approachable.

Resposta da DFS Furniture - Nottingham
The customer service was excellent. Earl is one of the most professional and amicable sales person I have come across.

Resposta da DFS Furniture - Nottingham
Was greeting when came in to the store but not followed around. Lovely lady called Libby was on hand when I was ready to make my purchase. She was so helpful and we even had giggles together made the whole process really enjoyable

Resposta da DFS Furniture - Nottingham
It was nice to be helped by a member of staff was genuinely friendly and understanding and knowledgeable. Pam is an asset to your team.

Resposta da DFS Furniture - Nottingham
We recently visited the DFS store in Nottingham with what we thought would be a simple enquiry about purchasing an additional footstool for a corner suite we bought around five or six years ago.
Lee had just finished assisting another customer when we approached him, and from the very beginning he was incredibly helpful and eager to resolve our query. Nothing was too much trouble. What started as a request for a footstool turned into spending over two hours helping us choose and purchase an additional suite.
Throughout the entire experience, Lee was the perfect balance of professional, knowledgeable, friendly, and genuinely interested in making sure we found exactly what we wanted. He was patient, never rushed us, answered all of our questions, and made the whole process enjoyable and completely stress-free.
Customer service of this standard is rare these days, and Lee is a real credit to DFS. We thoroughly enjoyed the experience he provided and left feeling valued as customers. Thank you, Lee, for your outstanding service—we couldn’t have asked for a better experience.

Resposta da DFS Furniture - Nottingham
Pam was really nice and welcoming and made the experience quite easy and explained every little detail carefully.

Resposta da DFS Furniture - Nottingham

Resposta da DFS Furniture - Nottingham
Excellent, Libby, Earl and Lee all made us feel great about our purchase and were super helpful in helping us come to a decision.

Resposta da DFS Furniture - Nottingham
I visited the store to view a sofa I was very interested in purchasing. Denis acknowledged me as soon as I walked in and was extremely friendly and welcoming. I spent some time discussing one of the sofa ranges with him, and he was very knowledgeable, patient, and happy to answer all of my questions.
Overall, I had a great experience in the store. All of the staff were lovely, and the store itself was clean, tidy, and pleasant to visit. I ended up purchasing the sofa along with some additional extras, and I’m very happy with my decision.
Thank you to Denis and the team for the excellent customer service. I can’t wait to receive my new sofa!

Resposta da DFS Furniture - Nottingham
Pamela was very knowledgeable on explaining everything. The service was excellent. I’m very pleased. Thank you dfs

Resposta da DFS Furniture - Nottingham
Very friendly and efficient store staff ( Dennis) . Very helpful and knowledgeable.
Clear explanations during the booking process and all information double checked .
Very professional

Resposta da DFS Furniture - Nottingham
Staff were friendly and helpful as soon as we walked into the store
Earl was great at explaining our purchase and everything we needed to know
Brilliant experience

Resposta da DFS Furniture - Nottingham
Very helpful and welcoming.
Denis was absolutely great spent time with us going through everything, couldn't do enough for us. Great experience would recommend going there for your sofa.

Resposta da DFS Furniture - Nottingham
Excellent customer service from Earl, very helpful in finding what we wanted with sizes and style.

Resposta da DFS Furniture - Nottingham
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