Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
A empresa respondeu
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and advice from Ian
Excellent service and advice from Ian.
No pushy sales techniques , left me to browse but was on hand for help.
Explained all the options around the sofas.
10/10
31 de maio de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
We are really happy that Ian met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went into DFS looking gfor a dofa and…
Went into DFS looking gfor a dofa and vjsir mrrt paul wjo eent tjtough all the fiffrent types of sofas paul who took cste of me was so helpful he wss so paient with me jad aclivrly cup odf coffee thanosvpaul fot ur sssiants
30 de maio de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
The staff are really nice helpful Paul…
The staff are really nice helpful Paul the man that served me shown me round all the furniture so I could choose what I wanted he was very informative about the furniture
30 de maio de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
staff excellence
Patience of staff
Knowledge of staff member
Support of staff member ( even rearranging furniture!)
29 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello Lesley,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Financed a beautiful sofa
Financed a beautiful sofa, process was really easy and the staff member i spoke to was lovely :)
28 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and info about everything
28 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello Islam,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Saw one we liked Alan gave us good info…
Saw one we liked Alan gave us good info bought it
20 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello John,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
New Sofa - great experience
I was left to look around in peace - no pushy sales - once my decision was made I found a Salesman. He answered my questions, he came across very knowledgeable. The quote for my furniture was very clear. I could choose to delay delivery too - really lovely experience
25 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great customer service by Rohail
Great customer service by Rohail. Good knowledge of the product we bought and wasn’t too pushy trying to sell add-ons.
24 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Left alone to choose until we were…
Left alone to choose until we were ready. No pushy sales
24 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Natasha is very friendly and extremely…
Natasha is very friendly and extremely helpful.
22 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff and service was second to…
The staff and service was second to none, very helpful from start to finish and understanding to our needs. Rahill was outstanding
22 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service from Paul…
Excellent customer service from Paul thanks again
20 de maio de 2026
Resposta da DFS Furniture - Oldham
Hello Bill,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Came in explained exactly what I…
Came in explained exactly what I wanted, item ordered job done
19 de maio de 2026
Resposta da DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good morning Alyx,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Satisfied with the service
19 de maio de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really great customer service from…
Really great customer service from Alicia Ahmad. She gave us all the information we needed and was very polite and helpfull .
18 de maio de 2026
Resposta da DFS Furniture - Oldham
Good morning Stephen,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.