Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
A empresa respondeu
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
extremely helpful and pleasant and…
extremely helpful and pleasant and knowledgeable about the product
19 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and pleasant staff
Very helpful and pleasant staff, good prices and selection
18 de junho de 2026
Resposta da DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Jenny was very helpful throughout the…
Jenny was very helpful throughout the process
17 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful Jenny was amazing and vet…
Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.
16 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Mr Selemani
It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.
15 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant Service From DFS And Very Welcoming.
DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.
8 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful pleasant nothing was to…
Very helpful pleasant nothing was to much trouble
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
It was an excellent experience and…
It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.
13 de junho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Rehana…
Excellent customer service from Rehana would highly recommend
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt was really helpful and…
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Liz,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service & lots to chose…
Great customer service & lots to chose from
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Thank You
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The sofa came damaged quality of…
The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.
2 de março de 2026
Resposta da DFS Furniture - Oldham
Good Morning Sobbia,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.
I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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