DFS Furniture - Poole Avaliações 

5.193
O TrustScore é 5 de um total de 5

4,9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Broadstone Way, Unit 1, BH15 3TE, Poole, Reino Unido

  • 0333 999 9784

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(5.193)

95.112 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Dylan sofa

Friendly helpful staff

6 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great selection of furniture

Great selection of furniture. Purchased sofas and chairs. Sebastian and team very friendly and helpful without being pushy. Would definitely return here for future purchases.

7 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Cathy,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Assistant was helpful and caring and…

Assistant was helpful and caring and made spending money a pleasant experience

6 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lauren was super helpful

Lauren was super helpful, and explained everything brilliantly

5 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Matthew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was a great experience in the store

It was a great experience in the store. We were looked after with a friendly, experienced sales person who answered all of our questions

31 de maio de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Sales assistant was very helpful and listened to what my mum wanted.
Show rd us a beautiful power recliner, which was just what my mum wanted. Very good service.

4 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Upon entering the DFS Poole branch…

Upon entering the DFS Poole branch looking for a sofa, I was allowed to browse at my leisure before a sales person called Francis helped me further by offering her great knowledge of the vast array of products in the store. She helped also by listening to my requirements and showing me the sofas which might suit. All in all buying a sofa from DFS was made a very pleasant experience and I wouldn't hesitate to recommend your Poole store.
Well done!

4 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lauren was very efficient and helpful

Lauren was very efficient and helpful. We had been into DFS before and knew the bed frame we wanted. Lauren made it simple to process our order over a welcome cup of tea.

2 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa buying from df…

Daniel was very helpful and knowledgeable.
Good product information.
We even had a complimentary coffee too!

1 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Carolin,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Purchase of sofa bed and matching footstool

I found the sofa bed I wanted very quickly with the expert help from Frances at DFS Poole. Frances was most helpful explaining about the 5 year accidental warranty and the care clean kit. She also advised about buying the foot stool at the same time as the sofa bed as there was a chance the fabrics could be slightly different if ordered later on. Frances was charming and well suited to her customer care/sales role. Thank you very much.

2 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Jennifer,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely sales lady

Lovely sales lady, was not rushed or pushed into making decisions and also knowledgeable of the products.

2 de junho de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello Kim,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were very welcoming and helpful…

Staff were very welcoming and helpful with all questions asked the whole experience was great amd they went above and beyond definitely satisfied with there professionalism

31 de maio de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Relaxed

Daniel introduced himself and gave us time to look around when we found the sofa we wanted he was very polite and not pushy. Spent time going over everything in a clear relaxed way ( the coffee helped ).
We were happy not to visit other sofa stores and purchased what we needed.

30 de maio de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We visited the DFS showroom in Poole…

We visited the DFS showroom in Poole and were helped by Dan while choosing a new sofa and coffee table. From the moment we arrived, he was friendly, knowledgeable, and never pushy. He took the time to answer all our questions, explain the different options, and help us find pieces that suited our needs and budget.

What really stood out was how kind and friendly he was to our toddlers. Shopping with young children isn’t always easy, but Dan made us all feel welcome and was great with them throughout our visit, which made the experience much more relaxed and enjoyable for us.

We ended up purchasing a sofa and a coffee table and left feeling confident in our choices. Excellent customer service from start to finish - professional, patient, and genuinely helpful. Thank you, Dan, for making our visit such a positive experience. We’d happily recommend the Poole DFS showroom to others.

30 de maio de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent salesperson.

Excellent salesperson.

30 de maio de 2026
logotipo da DFS Furniture - Poole

Resposta da DFS Furniture - Poole

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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