We walked in the Rotherham store just to have a browse, the staff were all lovely, weren’t pushy at all, let us look round freely without pestering us which we really appreciated. We ended up purchasi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were impressed from the outset by the standard of service and the product knowledge of the salesman, Richard. We’d been searching for our ideal snuggle chair for some months and we’d already made o... Ver mais
A empresa respondeu
The store was clean and the staff were very welcoming and polite! The Lady Nicola that helped us was so kind and caring and answered any and all questions that we had. She also sent us an email wi... Ver mais
A empresa respondeu
Miya was absolutely brilliant today. From the moment she greeted me, she was warm, friendly, and genuinely attentive. She went above and beyond to make sure everything was perfect, and her positive en... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Rail Mill Way, Unit 12A, S626EJ, Parkgate, Reino Unido
- 0333 999 9814
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very helpful and friendly…
Staff were very helpful and friendly when ordering sofa
21 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello Leah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Warren was a great salesman
Warren was a great salesman, very polite, friendly and knowledgeable. He was all the help I needed.
21 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello Gary,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Natasha was exceptionally helpful and…
Natasha was exceptionally helpful and patient.
21 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello Bernice,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Rotherham parkgate store
We walked in the Rotherham store just to have a browse, the staff were all lovely, weren’t pushy at all, let us look round freely without pestering us which we really appreciated. We ended up purchasing a sofa, Warren the man who dealt with us was lovely, we were in and out within 10 minutes the process was that quick and simply.
20 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We felt that the sales made the…
We felt that the sales man ' made the experience very nice for us' taking time for us to make our decision without being under pressure ' very satisfied with the service
19 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service and price
16 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and very polite couldn’t…
Very helpful and very polite couldn’t be more happy to help
10 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I didn’t get the ladies name that…
I didn’t get the ladies name that sorted my purchase for me but i found her very helpful not pushy and went through everything with me. Regards Lyn Price.
15 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service everything explained…
Excellent service everything explained simply answered any questions was very patient during an urgent family phone call whilst dealing with my purchase
15 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nice frendly team .good fast…
Nice frendly team .good fast service.all explaind about product.
We very happy .
15 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sidar was very patient I kept changing mind she was very helpful and approachable lovely lovely lady, also Collin was really helpful and understanding we was there quite a while bless them both Ty xx
Extremely helpful and very patient with us
14 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely store! Would go again.
The store was clean and the staff were very welcoming and polite! The Lady Nicola that helped us was so kind and caring and answered any and all questions that we had. She also sent us an email with all the info added so we could mull it over and order the sofa online when we got home.
Very excited for the sofa to arrive! You came highly recommended as my parents and grandparents both have DFS sofa’s!
Thank you :)
6 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The service was very friendly and…
The service was very friendly and professional. Answered any questions we had.
10 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I recently purchased a sofa from your…
I recently purchased a sofa from your store. While I am happy with the service provided by your staff, I was disappointed that no complimentary items were offered with my purchase. I was also charged separately for the cleaning product.
Just two days earlier, I purchased products from another store, and they provided several complimentary items, which made the overall experience much better.
Your staff were very helpful and courteous, and I appreciate their service.
1 de julho de 2026
Resposta da DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to share your experience with others. All of our extras are optional at an extra cost. I do apologise if this does not meet your expectations and of course we can pass this feedback onto the relevant team.
It is great to hear that you are happy with the service provided by our team and we hope that you love your furniture when it arrives.
Kind regards,
Jordan
DFS Customer Care
The atmosphere when i walked into the…
The atmosphere when i walked into the store was welcoming, i was assisted by a knowledgeable and patient gentleman. he was very helpful and gave good product information to help with my choice.
8 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful staff,very friendly and…
Really helpful staff,very friendly and not at all pushy.
7 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello Sandra,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great standard of service.
We were impressed from the outset by the standard of service and the product knowledge of the salesman, Richard. We’d been searching for our ideal snuggle chair for some months and we’d already made our choice before visiting the store. However, Richard explained everything about the chair, the fabric, the care and maintenance and the guarantees, so we were confident we were buying a quality, hard-wearing product that we would enjoy for years. We are very happy and satisfied with our overall experience.
6 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Helpful & knowledgable!
Richard was very helpful and knowledgable about the sofas in store. He went through everything in detail and made sure I was comfortable proceeding with the purchase. Lovely experience and a good brew!
6 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Richard the adviser was very helpful…
Richard the adviser was very helpful and gave us plenty of time to browse. He was very knowledgeable of the products. Excellent customer service
5 de julho de 2026
Resposta da DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.