Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Ver mais
Localização
Trocar localizaçãoStonefield Way, Victoria Retail Park, HA4 0AJ Ruislip, GB
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Veja o que dizem as avaliações
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Ver mais
A empresa respondeu
Dfs is very famous name as well as the quality is good as well . I have visit two different store was looking good sofa seats at last I found it. The only thing i would hi lighted that most of sofa... Ver mais
A empresa respondeu
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Reino Unido
- 0333 999 9776
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
jason and his staff answered all the…
jason and his staff answered all the questions and very helpful, they weren't pushy and gave us the time to think about our purchase, infact it took 3 visits to come to decision
27 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Quick and help was on hand when…
Quick and help was on hand when required. Answered all our queries and was overall a pleasant experience
20 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Jason made us feel very welcome and…
Jason made us feel very welcome and comfortable and was very helpful.
27 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Johnny from the South Ruislip branch was extremely friendly, helpful and professional. I was very happy with my Orlby 4 Seater Sofa purchase.
24 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Johnny met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great Customer Service
(South Ruislip DFS store) Mitish was really helpful in helping us to decide on our sofa choice, and he made the process so simple and easy when it came down to purchasing our sofa. Thank you again!
26 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitish.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Staff were friendly, approachable, welcoming and excellent knowledge of the products that were available to offer.
26 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Extremely knowledgeable member of staff…
Extremely knowledgeable member of staff who was also very friendly snd very experienced with excellent customer service skills. He took his time to show and demonstrate products, explaining everything from sofa maintenance to the monthly payments very clearly and honestly. This level of service is sadly dying out so was a very pleasant and unexpected surprise.
23 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Salesman Dhiram was very polite and…
Salesman Dhiram was very polite and helpful. After discussing our options, we placed the order and was very pleased with the overall service.
22 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
We were impressed by the member of staff who had been very polite and explaining us about all the sofas. Seems to us he had a full knowledge of the product. At know point he was in a hurry to leave.
19 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very good service and prices we would…
Very good service and prices we would recommend DFS
19 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I am very happy about service I seen in stor
I like dfs furniture and it’s very good quality
18 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff on site were very helpful and…
The staff on site were very helpful and Leah helped us with the design and colour of the sofa and Bed
11 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS visit
We had a lovely experience speaking with Leah, who was very thorough in providing us with information and additional details regarding our purchase. She was very kind, friendly and professional in helping us with our purchase. Thank you so much!
18 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Do not go there
originally left a 5 star review when I went to purchase the sofa since then it’s gone down hill my sofa delivered 3 weeks after date promised then since delivery date 1 week later issues started 3 months later after 19 emails and 3 visits and no contact from store manager am still no further down the line sofa broken can’t sit on them we are sitting on the floor 9 messages left for store manager and no contact back I think it’s time to deliver the sofas outside the store
17 de julho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - South Ruislip
Good afternoon Joe,
Thank you for taking the time to share your review with us, we are so sorry to hear your experience was not seamless and your concerns are yet to be resolved, we appreciate this is not ideal for you.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Holly M
DFS Customer Support
Very professional
I came into the Ruislip with a good idea of what I wanted to buy, complete with a sample scatter cushion. Lady quickly directed me to range that she thought met my requirrements and identified a closely matching shade. Very professional.
16 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
It was great experience
It was great experience, professional staff no wait at all and respectfully at customer service
9 de julho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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