Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoStonefield Way, Victoria Retail Park, HA4 0AJ Ruislip, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... Ver mais
A empresa respondeu
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Ver mais
A empresa respondeu
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Reino Unido
- 0333 999 9776
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good customer service specially mr…
Very good customer service specially mr venu helpful and great service.all the staff are great.
7 de junho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Adam at the Ruislip store was great!
We had been back and forth to the Ruislip store quite a few times to view the same sofa and thankfully had Adam to talk us through almost every time.
After what was probably our 4th visit we finally made a decision to go for it and we couldn’t be happier (now just waiting for delivery). Adam talked us through the options and helped us with measurements , he was patient and friendly and we never felt rushed in to making any decisions.
7 de junho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good service
7 de junho de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quick and friendly service from Sophia
Quick and friendly service from Sophia
To the point !
7 de junho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent Experience with DFS
I recently purchased my dream sofas from DFS, and I couldn’t be happier with the entire experience. From the moment I entered the showroom, Vernu Sithamparapillai was friendly, knowledgeable, and helped me find the perfect sofas to suit my home and style.
The quality of the furniture is outstanding, and the sofas are even more beautiful and comfortable than I expected. Delivery was smooth, professional, and on time, making the whole process stress-free.
Thank you, DFS, for helping turn my vision into reality. I would highly recommend DFS to anyone looking for high-quality furniture and exceptional customer service from our shop floor assistant Vernu Sithamparapillai.
Highly recommend the South Ruislip store.
30 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Hello Kapil,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hello Annah,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I purchased a coffee table and was…
I purchased a coffee table and was served by Jason-- a gentle man with highest level of work ethic and professionalism. More than the shopping I enjoyed the kind and honest approach that made the entire process very pleasant and comfortable. Thank you Mr Jason! People like you are very rare nowadays
2 de junho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Leah was amazing
Leah was amazing, listened to exactly what i wanted and made me feel comfortable. Very bubbly, kind and efficient.
2 de junho de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Service & Product from DFS
I absolutely love my Armchair from DFS. It has pride of place in my kitchen! Had to wait about ten weeks for it but it was worth it.
26 de dezembro de 2025
Resposta da DFS Furniture - South Ruislip
Hello Alice,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Hello Rebecca,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
great service
very helpful , friendly staff. Jason was very attentive.
highly recommend
30 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service
My experience is that you have fantastic staff, when I was ready the gentleman who had welcomed me into the store introduced me to a member of staff called Johnny, he was brilliant. He was knowledgeable, friendly, patient, answered all my questions. When I finally made my decision on the sofas I wanted I couldn't have been happier. Thank you both very much for the amazing customer service I received
23 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
SERVICE
EXCELLENT CUSTOMER SERVICE
ABLE EXPLAIN THE CUSTOMER IN DETAIL AND STAFF HAVING KNOWLEDGE ABOUT THE PRODUCT
31 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
There are lots of beautiful choices
There are lots of beautiful choices, the staff is really helpful!
24 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - South Ruislip
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Sofa
Extremely helpful explained everything from looking after goods and maintenance and when delivery is due.
Very nice made me feel welcome into the store
30 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very helpful & good customer service
Good customer service and very helpful . Thank you
30 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I had a very good experience in…
I had a very good experience in designing i had a lovely bloke called jonnie he was so helpful and understanding he was amazing all the stars for him .and very patient x
28 de maio de 2026
Resposta da DFS Furniture - South Ruislip
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Jordan
DFS Central Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.