we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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Veja o que dizem as avaliações
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Ver mais
A empresa respondeu
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... Ver mais
A empresa respondeu
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Reino Unido
- 0333 999 9805
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely lady nothing was to much…
Lovely lady nothing was to much trouble,very friendly Could you tell her thank you .
30 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service, knowledge staff who were not pushy with sales
30 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Michelle was great
Michelle was great, she had a calm and personable approach and the purchasing process was very smooth
28 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
We had excellent time buying our Sofa
We had excellent time buying our Sofa, smooth and easy, very lovely and kind Staff, it was actually fun for a change and all easily explained and with details.
28 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Great service, great communication, Ellie is alovely sales assistant.
28 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The person we dealt with was so…
The person we dealt with was so helpful, explained everything clearly and took his time with us. It was a relaxing enjoyable experience
28 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ellie our DFS sales personnel was so…
Ellie our DFS sales personnel was so lovely. She took her time to explain all our options when choosing our sofa and made the whole ordering process so easy and without delay. I highly recommend DFS in Stevenage as a lovely place to choose a sofa and a qaranteed professional customer service 😀 👍
26 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello Caroline,
We're really grateful you shared this amazing 5* review. We are glad to hear that Ellie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
We was greeted by a friendly and helpful lady called Sarah, who showed great patience and knowledge and helped us choose the right sofa for our elderly parents, nothing was too much troubel
27 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was friendly and helpful
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince us to go for either one as a preference. He gave us the facts and information about both and left us to make the ultimate decision, without any interference. He was knowledgeable and clearly very experienced. And he made the best coffee.
26 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello Tom,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Sofa shopping made easy
Really great experience choosing our sofa. John from the store was really great in helping us to choose the right sofa for us. Not at all pushy like some sales staff can be.
17 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you for leaving us a 5* review. We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The sales assistant we had helping us…
The sales assistant we had helping us was great. Thoroughly professional and patient with all the options we went through.
18 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service & experience in store
We met Micky on arrival at the store. We weren't sure what we wanted but Micky helped us. We chose a 4 seat sofa but wanted another seat and not sure what to choose. He showed us suitable chairs and cuddle seats. We hadn't thought about a cuddle seat but it will work well in our awkward room. He was patient, knowledgeable and we're really pleased with our purchases. Can't wait for them to arrive.
25 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Micky met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly staff and not pushy to buy
We was greeted by Micheal who was extremely welcoming he told us to walk around and try all the sofas we liked and if we needed any help he was there. He talked us through the best options on the sofa bed and 3 seater sofa and said that having a footer was a really good idea he was very comfortable to talk to and would recommend anyone wanting a friendly approach and not a pushy sales approach to definitely go to see Michael at Stevenage DFS
26 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really great service
Really great service! Very helpful and friendly, answered all our questions and offered reassurance with any concerns we may have had.
26 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff made us welcome and…
Very helpful staff made us welcome and feel comfortable .
A great experience highly recommend this store .
26 de julho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Exceptional customer service
Exceptional customer service. Good choice and very easy to order with a nice cup of coffee
25 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Member of staff's awareness of when to…
Member of staff's awareness of when to step in and when to let us browse was immaculate, which made you feel like you could browse at leasure and still ask questions and get answers when needed
25 de julho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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