We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Ver mais
A empresa respondeu
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Ver mais
A empresa respondeu
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Reino Unido
- 0333 999 9805
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very knowledgeable kind and patient…
Very knowledgeable kind and patient customer service member, Michelle.
30 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly, took time to explain everything, got a Fantastic offer and 0 % interest
30 de junho de 2026
Resposta da DFS Furniture - Stevenage
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Purchasing Experience at DFS
The Sales Assistant was extremely helpful, knowledgeable and polite.
30 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Stevenage
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service all around
Great service all around, very helpful and efficient!can not wait to receive our lovely new sofa, thankyou
29 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Been a customer for over 15yrs .Staff…
Been a customer for over 15yrs .Staff were very helpful ,gave us time to decide and felt welcomed
29 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Vic was wonderful!!
Vic was wonderful!!
Such a lovely cheerful bloke.
Covered absolutely everything that we needed to know.
Made us feel so welcome.
You’re a lucky store to have him!!
29 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience at DFS was amazing
My experience at DFS was amazing. Ellie delt with us and I couldn’t have asked for a better representative. She never made us feel rushed and gave us all the information we could possibly need. I would recommend Ellie at DFS Stevenage to anyone looking for a sofa.
29 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Polite Ellie
We were served by Ellie she was 100% efficient and extremely knowledgeable an exceptional member of staff. We are elderly and she was very kind and caring and explained everything to us. How lovely to see a young person with such lovely manners.
29 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service.
28 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The sales lady was very helpful
The sales lady was very helpful, polite and professional and at no point made us feel pressured.
20 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful and very knowledgeable about the sofa we chose
27 de junho de 2026
Resposta da DFS Furniture - Stevenage
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sofa Purchade
The young lady that served us today was a pleasure. She was nice and friendly as well as very professional. She was very knowledgeable and was a great help to us.
28 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Mickey Squirrel was very helpful
Mickey Squirrel was very helpful, talked through the options and choices available in an informative and non pressured way. Was able to answer any questions we had.
Will recommend DFS to others
28 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent sales advice from Carol
Excellent sales advice from a knowledgeable sales rep. Friendly and not pushy
27 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful ladies Caroline
Really helpful ladies Caroline. Helped us throughout the purchase and answered all our questions
27 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The service was excellent clear…
The service was excellent clear communication customer person centred approach.
27 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Team at DFS are Stevenage are fabulous
Team at DFS are Stevenage are fabulous. Friendly and really helpful and informative. The sales person who helped us was a charming young lady, gave us lots of information and time. I purchased a swivel chair and footstool and my daughter a corner sofa, footstool,cushions and rug. I would highly recommend the Stevenage showroom
20 de junho de 2026
Resposta da DFS Furniture - Stevenage
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Wonderful staff
Today I met Ellie, a member of the DFS team. She assisted me in selecting a sofa that would suit our requirements. She carefully considered my preferences and was exceptionally helpful and courteous. Her professionalism and hospitality made me feel very welcome.
26 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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