We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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Veja o que dizem as avaliações
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Ver mais
A empresa respondeu
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Ver mais
A empresa respondeu
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Reino Unido
- 0333 999 9805
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Brilliant friendly service!
Amazing customer service from Ali, the manager, and Sarah, whose knowledge and expert guidance reassured throughout the whole process. A wonderful, no-nonsense approach and lovely coffee.
21 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Our purchasing experience
We were made very welcome and the advice given was excellent. Also Sarah went through the process totally and explained each step as went along.Our
20 de junho de 2026
Resposta da DFS Furniture - Stevenage
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Ellie gave a very calm and relaxed…
Ellie gave a very calm and relaxed vibe. Have attended other DFS stores previously and left as felt sales were pushed. But we didnt get that from Ellie, she was great and definitely deserved our custom.
19 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I have a broken leg on my sofa and the…
I have a broken leg on my sofa and the Sales Assistant, went out of her way to help me. She was knowledgeable and carefully explained how she could get the part for me. I was very pleased how helpful and friendly the staff are in this branch. Thankyou Chris
17 de junho de 2026
Resposta da DFS Furniture - Stevenage
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
We were welcomed into the store in a…
We were welcomed into the store in a very friendly way with a smile. The staff asked what we were interested in buying and took us round the store to the sofas . The professionalism of the staff was great and encouraged us to buy our sofas today
17 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
No pressure selling
No pressure selling. We saw4 separate employees and they all great Gave advice and allowed us space to wander. We attended the shop on three separate days
16 de junho de 2026
Resposta da DFS Furniture - Stevenage
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jhon was fantastic from the minute we…
Jhon was fantastic from the minute we walk in he gave us space until we were ready. He was very knowledgeable about what we were asking couldn't of asked for a nicer man so many thanks to jhon and dfs what a great shopping experience.
15 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sofa brought with ease
John assisted who was highly professional and experienced, was an absolute pleasure
14 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service!
Excellent service. We were given lots of time to make our decision. Our salesperson was polite and very informative . He took his time listened to our needs and helped us make good choices. We never felt we were being pushed or rushed into making a decision. I feel extremely happy with my experience today and can not wait to take delivery of my items.
14 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello Sam,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Amazing experiece
Thank you for carol for her help, amazing customer service great experience
14 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great help overall
Mickey helped us through the process of buying our new sofa, explained everything to us as well as let us have time to talk it through as a couple.
13 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
John the sales person was very helpful…
John the sales person was very helpful and explained everything well
13 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was really good and…
Customer service was really good and everything was properly explained to my understanding
13 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The lady we dealt with was fantastic
The lady we dealt with was fantastic, her name is Sarah and if I was to buy again I would deal with her, I would imagine all the staff at stevenage are just as good
13 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Furniture
Shop assistant Carol was very good helping us chose the best suite for our needs .
11 de junho de 2026
Resposta da DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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