Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMuirton Road, springkerse retail park, FK7 7TL Stirling, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Ver mais
A empresa respondeu
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Ver mais
A empresa respondeu
Georgia was so helpful and answered all our questions. Gave us hints and tips on what material to pick based on having a 6 month old puppy and what size etc would suit my home.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Reino Unido
- 0333 999 9839
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful staff and very easy to purchase…
Helpful staff and very easy to purchase new sofas
2 de agosto de 2026
Resposta da DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Friendly helpful staff who helped us…
Friendly helpful staff who helped us decide on what we could purchase and advised us on what choices were available to us on the various furniture options
1 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy experience
We were greeted by a smile and a very nice assistant who I think was called Heather very helpful and knowledgeable about the suite we were purchasing
2 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Heather met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Georgia the sales rep was brilliant so…
Georgia the sales rep was brilliant so helpful
1 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had such a lovely experience at the…
We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was friendly, approachable, patient, and incredibly knowledgeable. She took the time to answer all of our questions, gave us honest advice, and helped us find exactly the kind of couch we were looking for without ever making us feel pressured.
She really made what could have been a stressful decision feel easy and enjoyable. It’s not often you come across customer service like that, she is a real credit to the DFS Stirling team. We’d happily recommend DFS to anyone and will definitely be back in the future. Thank you for such a positive experience!
Kevin & Nicole
1 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Georgia was brilliant helping us find…
Georgia was brilliant helping us find what we wanted and get it all sorted. She was friendly and comfortable to talk to. Thanks!! Looking forward to our new sofa.
George
1 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Georgia met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Heather was super friendly and…
Heather was super friendly and knowledgeable. She was able to answer all the questions we had and made the whole experience stress free.
1 de agosto de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Felt we were able to get what we…
Felt we were able to get what we needed! Staff were lush, Ruiridh made us welcome and was super knowledgeable. Loved the tech that was able to help us see our sofa in our new house! Absolute game changer
23 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to store today tried all sofas…
Went to store today tried all sofas made a choice from expert advisor in shop. Came home and bought them.
30 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very good experience didn't feel…
Very good experience didn't feel pressured Salemans was very helpful
29 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Quick easy and process
Quick easy and process. Salesman was great absolutely no pressure to buy.
29 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The sales lady was so good and very…
The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buying from her and dfs made you feel at ease with no pressure and had alot of options to choose from
This was a great customer experience
Would definitely recommend
27 de julho de 2026
Resposta da DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly sales assistant called…
Friendly sales assistant called Lyndsey, explained everything thoroughly, made us feel at ease,great job.
26 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello Lou,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a great experience today in…
I had a great experience today in Stirling, never having owned or even sat in a recliner before, I was given all the help and time I needed to make my decision. I couldn’t have been looked after better. All the staff were exceptionally friendly, excellent customer service, I could not fault anything a fabulous experience all round, I would highly recommend.
27 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello Molly,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Steven was a brilliant help
Steven was a brilliant help, very thorough with his explaining. Happy to help us and a great salesman
27 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
26 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service and honest product knowledge helped make choosing and buying a new sofa a great experience
Friendly, professional and knowledgeable staff
25 de julho de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was good
The service was good, and the assistant didn't pressure. The last thing you want is to be followed around a shop with a sales assistant trying to convince you to buy something that you might not want to buy.
25 de julho de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Staff were so helpful and knowledgeable…
Staff were so helpful and knowledgeable about everything made the experience good .
25 de julho de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.