Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMuirton Road, springkerse retail park, FK7 7TL Stirling, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Ver mais
A empresa respondeu
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Ver mais
A empresa respondeu
Georgia was so helpful and answered all our questions. Gave us hints and tips on what material to pick based on having a 6 month old puppy and what size etc would suit my home.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Reino Unido
- 0333 999 9839
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was quick and easy to buy the sofa
It was quick and easy to buy the sofa. Aleshia clearly knew what she was talking about and answered all my question without hesitation
3 de julho de 2026
Resposta da DFS Furniture - Stirling
Hello Mike,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Stirling
Hello Craig,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Stirling
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Left to look round without being…
Left to look round without being hassled, then once we decided what we wanted, process was quick and easy. Delivery was quick toi
21 de junho de 2026
Resposta da DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Stirling
Hello Stephen,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Stirling
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Super experience 5 stars 🌟
Brilliant experience from choosing product to delivery of product always kept informed of when product will arrive etc. a real professional business
11 de maio de 2026
Resposta da DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff with no pressure selling
Helpful staff with no pressure selling. Lynsey in the Stirling store was very friendly, helpful and took time to go over everything
30 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Great Staff, Great prices
The staff were lovely, very knowledgeable and helpful when needed. Well thought out floor plan and brightly lit.Staff managed to give us a nice deal on our Couch with upgrading us to an Electric Recliner at less than advertised price.Warm welcome on arrival.
30 de junho de 2026
Resposta da DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely sales assistant
Lovely sales assistant, no pressure, she explained everything that I needed to know then got supervisor to check all the details to make sure they were correct
30 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We saw the sofa and liked it but wanted…
We saw the sofa and liked it but wanted to check out another shop. Although they had the same sofa it was in a different ticking and we preferred the DFS sofa. The purchase was smooth, the sales assistant was knowledgeable and not pushy which was appreciated. Did not like the 9 week delivery. Something must be done to reduce this. It forces you to use internet sites who have the stock.
29 de junho de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
I knew what I wanted having looked online,had already done a soft check so the process was quick.The woman-whose name I've forgotten,sorry-was brilliant.Warm,friendly,built a good rapport without it feeling forced,she was really helpful and explained everything well.Id seek her out if buying from DFS again .
27 de junho de 2026
Resposta da DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Patience, support & customer service …
Went in for something totally different to what we purchased. Great patience and support we received. Outstanding customer service
25 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish, this is our 4th Suite from DFS and never had an issue with any part of the process...
24 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello Gordon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Very knowledgeable, professional and helpful advisors.
15 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service and knowledgable staff. Not the usual pushy sales you would expect. Would definitely recommend
21 de junho de 2026
Resposta da DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
well informed staff who were both kind…
well informed staff who were both kind pleasant and knowledgeable
21 de junho de 2026
Resposta da DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service
21 de junho de 2026
Resposta da DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Great service from Ruari- my husband…
Great service from Ruari- my husband says thanks! He has no clue what I bought but I seem happy!
Great patience, showing me many options and comparisons, whilst I changed my mind at a disturbingly rapid rate!
I set a final test of changing my colour choice as he wrote up my invoice!!! - he passed with flying colours and still kept smiling!
20 de junho de 2026
Resposta da DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.