Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Ver mais
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All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Ver mais
A empresa respondeu
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Ver mais
A empresa respondeu
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Informações de contato
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Reino Unido
- 0333 999 9845
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Fantastic service as always
Fantastic service as always, I never shop anywhere else

Resposta da DFS Furniture - Stockton
Easy to talk to very helpful staff were…
Easy to talk to very helpful staff were fantastic

Resposta da DFS Furniture - Stockton
Excellent customer service from Toni…
Excellent customer service from Toni who went out of her way to find us exactly what we wanted

Resposta da DFS Furniture - Stockton
Brilliant service
Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.

Resposta da DFS Furniture - Stockton
Outstanding customer service
Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.

Resposta da DFS Furniture - Stockton
When we went into showroom everything…
When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us

Resposta da DFS Furniture - Stockton
Had a great visit to Stockton store and…
Had a great visit to Stockton store and toni helped with my order, very efficient and good customer service 😀

Resposta da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton
Dale was fantastic
Dale was fantastic, went through everything and wasn’t your typical pushy sales advisor. Great service thank you

Resposta da DFS Furniture - Stockton
Listened to what my daughter wanted she…
Listened to what my daughter wanted she was able to see the settee she required on screen , we were happy and pleased with this service towards ourselves

Resposta da DFS Furniture - Stockton
Excellent service and experience
We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard. Payment options and aftercare were explained very well by Warren. Whilst there our grandson accidentally spilt hot chocolate on a show room sofa which was immediately attended to by one of the cleaning staff. We wish we took her name to give her a special mention in this review. The sofa was cleaned without any fuss at all, despite our embarrassment. Would revisit the shop to purchase in a heartbeat. Would highly recommend. 10 out of 10

Resposta da DFS Furniture - Stockton
We were made to feel relaxed and take…
We were made to feel relaxed and take time before ordering

Resposta da DFS Furniture - Stockton
We where welcomed straight away
We where welcomed straight away, felt very reasured throughout.
Sales man was very helpful and made us feel very comfortable, would definitely shop here again.

Resposta da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton
Soon as we entered the store we were…
Soon as we entered the store we were greeted by staff they were very polite and friendly and very helpful we were offered a drink while they were sorting our order out would definitely go back to buy furniture great team and great customer service

Resposta da DFS Furniture - Stockton
Amazing customer service I believe he…
Amazing customer service I believe he was called Carl so happy with my experience

Resposta da DFS Furniture - Stockton
Friendly helpful service
We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.

Resposta da DFS Furniture - Stockton
Sofa purchase
The people in the store were very helpful and there was no pressure. Just nice people supplying a very good service.

Resposta da DFS Furniture - Stockton
Debbie
Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!

Resposta da DFS Furniture - Stockton
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