DFS Furniture - Stratford Avaliações 659

O TrustScore é 5 de um total de 5

4,8

150-151 Westfield Avenue, The Street, E20 1EN London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Ver mais

Avaliado com 5 de um total de 5 estrelas

I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • 150-151 Westfield Avenue, The Street, E20 1EN, London, Reino Unido

  • 0333 999 9798

4,8

Excelente

O TrustScore é 5 de um total de 5

659 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and reliable

Very helpful and reliable

1 de outubro de 2025
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The young lady working at stratford was…

The young lady working at stratford was extremely helpful. It was the last day before the store was closed down and I only had 1 hour to make a decision or the store was going to close. She was polite, informative and patient. She made me feel at ease at at no stage did she rush me. I felt confident in my purchase having had the assistance from this young Ghanain Lady.

14 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

great service

great service , help team when putting sofa to fit in my home

9 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Martin,

Great review, thanks for sharing!

Kind Regards

Kimberley
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service and ambitious staff

18 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Cang,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff was very helpful and…

The staff was very helpful and knowledgeable and worked professionally even though they were losing their job due to the store is moving to greenwich. Well done to you all

4 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Vincent,

Thanks for the fabulous review, we appreciate you taking the time to share your experience with others!

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

I had an outstanding experience with…

I had an outstanding experience with Mohamed. At Stratford DFS, They were incredibly attentive, solved my issue promptly, and their personalized approach made me feel valued as a customer. I can't express how much I appreciate their exceptional service.

4 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Sabrina,

Thank you for taking the time to leave us a 5* review. We’re happy that Mohammed met your expectations in-store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience in store and helpful…

Good experience in store and helpful staff, sale was made very promptly

25 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Pammy & Yan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lia P
DFS Central Customer Support

Avaliado com 4 de um total de 5 estrelas

Good service & good quality

1 de novembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Alice,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Kimberley
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Really quick and efficient service

Really quick and efficient service, very friendly and no bargaining, asking if you're sure you don't want this or that extra !! I was in and out within 20 mins, absolutely perfect.

31 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Timothy,

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience, and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Purchase/ Delivery/ Installation

Excellent service from a young lady named Natalia, She was extremely helpful with with my purchase and explaining the finance option. I had a problem with the finance form, was unable to enter any text due to maybe the wrong type of file. Returned to the store next day . Natalia rectified the problem within 10 minutes or so. This young lady is a credit to your company. As for delivery was received earlier than I expected on the day which was great. The 2 man delivery team were excellent, installed sofa and removed all packaging within 15 minutes. Very pleased with sofa and service from purchase to installation. Highly recommend DFS.

4 de setembro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford


Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Natalia met your expectations in-store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff at the Stratford branch are…

The staff at the Stratford branch are nice and friendly

17 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Femi,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

A good choice just want I wanted

The assistant manager was extremely helpful and understanding as its big decision to make you have to live with the purchase for a long time.

19 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Marjorie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Lia P
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Outstanding

The team was absolutely lovely! I felt so welcomed and loved. I will recommend these guys to my friends and family!

16 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Marshall,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lia P
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

It was my first time buying from DFS

It was my first time buying from DFS. The shop looked organised ,
Jay whose looked after me it was very helpful, knowledgeable and friendly .

15 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

The Sales assistant know her role

The Sales assistant know her role, full of information, welcoming and helpful.

11 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Mona,,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are delighted to hear that you had a great experience with our advisors in-store and we hope you love your furniture when it arrives!

Kind Regards,

Sharon W
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

loved my experience

loved the service

1 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Afternoon Abdul,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant customer care

The lady that deal with us at the Stratford branch was so helpful, patient and polite she made buying a sofa so enjoyable, it was really a very pleasant experience all around.

9 de outubro de 2023
logotipo da DFS Furniture - Stratford

Resposta da DFS Furniture - Stratford

Good Morning Marcia,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lia P
DFS Central Customer Support

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