We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Ver mais
A empresa respondeu
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... Ver mais
A empresa respondeu
The lady that helped us her name was Meril from the Swansea store she was fantastic very helpfull and patient and she knew her job well,I would give her 100% in her job.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Reino Unido
- 0333 999 9795
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The gentleman who served me was not…
The gentleman who served me was not pushy and listened to me well done
1 de agosto de 2026
Resposta da DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very good service staff very
Very good service staff very. helpful and courteous Barbara who took our order exceptionally so
2 de agosto de 2026
Resposta da DFS Furniture - Swansea
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Super helpful staff
Super helpful staff , Marelle explained everything in detail and helped us with measurements etc.
1 de agosto de 2026
Resposta da DFS Furniture - Swansea
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
James & Nathan were very helpful and…
James & Nathan were very helpful and friendly and not pushy at all.
1 de agosto de 2026
Resposta da DFS Furniture - Swansea
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Swansea
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The sales lady in the Swansea store was…
The sales lady in the Swansea store was absolutely amazing with us, very patient, kind, made so much time for us and made us feel so welcome, she went above and beyond it felt like we were talking to someone we had known for years, I would highly recommend
27 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello Emily,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service with Hannah
27 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent Hannah was very knowledgeable…
Excellent Hannah was very knowledgeable and made us feel very comfortable on all the sofas we tried
27 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello Steven,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
No hard sales
No hard sales, no pouncing on you at the door. Assistance provided immediately when required. Very professional and helpful. Made it so easy for us.
20 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Hannah the agent who we met with on…
Hannah the agent who we met with on entering your store was a delight to deal with.Her demeanor, experience and knowledge was excellent,we had already visited several sofa outlets that day however our meeting with Hannah secured a sale ,an absolute asset to your company .
I just hope your after sales service will be as professional as our initial visit and purchase with Hannah.
So refreshing to have such a good experience.
25 de julho de 2026
Resposta da DFS Furniture - Swansea
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Hannah met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Swansea
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The showroom was well spaced out
The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience
22 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We received a lovely welcome and were…
We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara
17 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
James was fantastic no pressure full…
James was fantastic no pressure full of knowledge and advice other stores were very pushy. 5stars for James also a fantastic selection
16 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello Isaac,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
David was really helpful & friendly
David was really helpful & friendly, made everything easy and straightforward with no pressure. Perfect
15 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesman that organised everything…
The salesman that organised everything for us was amazing excellent customer service
13 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Service
Thank-you to Meryl for her patience.
A great experience from start to finish, with friendly, professional and efficient service throughout.
12 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
David the sales advisor was very…
David the sales advisor was very informative and so friendly and helpful.
It was a great experience purchasing my new sofa’s
12 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff who provided comprehensive information about the product
11 de julho de 2026
Resposta da DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
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