We ordered a L shape sofa from the Tottenham Court Road Branch. I have to say we couldn’t be happier. The service we have received has been very good. Staff in store, great, communication about progre... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great in-store staff- friendly and knowledgeable and they took time and effort to make the delivery work. A great shame this store is closing soon but nice to have the great discount as a consequence.... Ver mais
The team at Tottenham Court Road was absolutely fantastic I cannot fault them,,, I would recommend them too anybody.... 10 out of 10 🙂🙂🙂🙂🙂🙂🙂🙂🙂
I brought the Kruze sofa even though no store had it on display. Went to London Tottenham Court Road branch and was seen by Narendra who was patient & brilliant!! The delivery guys were great. I’m h... Ver mais
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
220-224 Tottenham Court Road, W1T 7PZ, London, Reino Unido
- 0333 999 9837
4,4
Excelente
655 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Will was most helpful and insightful…
Will was most helpful and insightful about what I was looking for. Really appreciated the time he spent to sort out the sofa, chair and footstool that I finally bought.
26 de setembro de 2022
Sales assistant was very helpful and…
Sales assistant was very helpful and went through everything in detail.
26 de setembro de 2022
The man that served me was very polite
The man that served me was very polite. He explained every thing correctly.
22 de setembro de 2022
Not enough staff but good service
Not enough staff but good service, eventually.
24 de setembro de 2022
Great service
Daniel was very helpful and my made comfortable during the sales process.
24 de setembro de 2022
We came into the Tottenham court road…
We came into the Tottenham court road store and was assisted by William from sydcup store. He was so helpful and friendly
Great service
24 de setembro de 2022
Really helpful staff …the gentleman was…
Really helpful staff …the gentleman was efficient and quick and for me that’s the sort of service I like ..very informative
Great experience
21 de setembro de 2022
Excellent customer service
Excellent customer service, very efficient and thorough.
20 de setembro de 2022
Excellent buyer experience, highly recommend.
We bought a Sophia sofa today. Lots of time to look around at our own leisure, without being pressured, and when we asked for help, Paul, the advisor that came to our aid was extremely friendly, providing us detailed information about payment options and additional products that we could add-on, such as sofa care. In all it was a super buying experience, my first with DFS and will definitely return in future, as well as recommending it others.
18 de setembro de 2022
Manager was super helpful and patient
18 de setembro de 2022
We met Narendra and he was nice and…
We met Narendra and he was nice and patience, ready to answer any question asked. His customer service was very good and things were well explained. I know i'm coming back for more purchase.
17 de setembro de 2022
The staff and purchase process were…
The staff and purchase process were perfect in every sense , I couldn't ask for more .
17 de setembro de 2022
Murat was very helpful and professional…
Murat was very helpful and professional and tried his best to get us a discount in another sofa but this did not happen. He did his best and gave us a great service.
9 de setembro de 2022
Super friendly and helpful staff
Had a great experience with Aaron. Went in a few weeks ago and he answered all my questions with such patience.Went back in today to order and was delighted he was working so was able to help me place my order and answer in detail queries I had about fabrics. Amazing customer service.
14 de setembro de 2022
Great Customer Service
Excellent proficient and fast service. Full explanation given on the sofa we were purchasing and any queries we had were answered efficiently.
I would definitely recommend the Tottenham Court Road store to friends and family.
11 de setembro de 2022
Paul was very professional and…
Paul was very professional and explanatory
Highly recommend
11 de setembro de 2022
Great customer service
Great customer service! Staff in store were very professional, polite and helpful.
4 de setembro de 2022
Very good customer service
10 de setembro de 2022
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.