Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver mais
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Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver mais
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Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver mais
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Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido
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Alan Holt was informative and very nice, explained everything. Thank you
I was nervous but the experience was better than I imagined.

Resposta da DFS Furniture - Tunbridge Wells
The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.

Resposta da DFS Furniture - Tunbridge Wells
Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.

Resposta da DFS Furniture - Tunbridge Wells
Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.

Resposta da DFS Furniture - Tunbridge Wells
Great service. Very friendly, helpful staff and knowledgeable staff.

Resposta da DFS Furniture - Tunbridge Wells
Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good

Resposta da DFS Furniture - Tunbridge Wells
The sales representative was very helpful and very efficient

Resposta da DFS Furniture - Tunbridge Wells
Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.

Resposta da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells
Great service sorted order no problems, explained delivery etc. Company nows what it's doing.

Resposta da DFS Furniture - Tunbridge Wells
Very positive experience and will use again

Resposta da DFS Furniture - Tunbridge Wells
Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.

Resposta da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells
Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.

Resposta da DFS Furniture - Tunbridge Wells
From time we got in showroom till we left very professional staff thank you

Resposta da DFS Furniture - Tunbridge Wells
staff were very welcoming and took the time to explain sofas, materials and fabrics etc

Resposta da DFS Furniture - Tunbridge Wells
I walked into the store spontaneously and was just browsing when Temi approached me. He asked what I was looking for, and I told him I wanted a nice, comfortable sofa with a stool.
He took his time and patiently showed me different options and colours, even though my choices were quite limited. After nearly an hour, not only did I find exactly what I wanted, but I also purchased a glass living room table with a matching coffee table.
Temi is a great listener—patient, gentle, and welcoming. He made the whole shopping experience enjoyable, and I highly recommend him to anyone looking for excellent customer service.
Afsoon

Resposta da DFS Furniture - Tunbridge Wells
My boyfriend and I came in a few times before purchasing the sofa and each time the customer service at DFS tunbridge wells was incredible. Thank you so much!

Resposta da DFS Furniture - Tunbridge Wells
Very pleasant sales person , helpfull in listening to my Soafa requirements and advising accordingly.
Very happy with purchase and advice given.

Resposta da DFS Furniture - Tunbridge Wells
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