Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver mais
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Veja o que dizem as avaliações
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Ver mais
A empresa respondeu
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver mais
A empresa respondeu
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido
- 0333 999 9811
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alan today was very accommodating
Alan today was very accommodating, he was very helpful and calm. Good service and looking forwards to my new sofa 😊
20 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We was greeted upon entering then given…
We was greeted upon entering then given space to look around which we found was good ! After making a decision and choosing a sofa we was given all the information we needed to go ahead with our decision with peace of mind. Alan was very helpful and friendly.
20 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff so friendly and helpful
Staff so friendly and helpful, they did their level best to meet our requirement. We are please with our purchase because of the care the staff took with our request, we were made to feel welcome nothing to much trouble. Will recommend to anyone.
20 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello Carol,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Alan Holt was informative and very…
Alan Holt was informative and very nice, explained everything. Thank you
I was nervous but the experience was better than I imagined.
18 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Helpful friendly staff
The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.
14 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A wonderful experience been to DFS before
Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.
15 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Definitely recommend
Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.
29 de dezembro de 2025
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service. Very friendly, helpful staff and knowledgeable staff.
11 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good friendly service in store
Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good
3 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The sales representative was very…
The sales representative was very helpful and very efficient
10 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly service with good advice and no pressure
Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.
8 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS sofas
Great service sorted order no problems, explained delivery etc. Company nows what it's doing.
6 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Very positive experience and will use…
Very positive experience and will use again
4 de julho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Kay was fantastic
Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.
27 de junho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Kay helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Alan
Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.
24 de junho de 2026
Resposta da DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
From time we got in showroom till we…
From time we got in showroom till we left very professional staff thank you
28 de junho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
very warm and inviting
staff were very welcoming and took the time to explain sofas, materials and fabrics etc
27 de junho de 2026
Resposta da DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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