DFS Furniture - Tunbridge Wells Avaliações 

2.936
O TrustScore é 5 de um total de 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido

  • 0333 999 9811

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.936)

99.510 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Alan Holt was informative and very…

Alan Holt was informative and very nice, explained everything. Thank you

I was nervous but the experience was better than I imagined.

18 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff

The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.

14 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A wonderful experience been to DFS before

Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.

15 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Definitely recommend

Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.

29 de dezembro de 2025
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Very friendly, helpful staff and knowledgeable staff.

11 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good friendly service in store

Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good

3 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales representative was very…

The sales representative was very helpful and very efficient

10 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly service with good advice and no pressure

Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.

8 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS sofas

Great service sorted order no problems, explained delivery etc. Company nows what it's doing.

6 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Kay was fantastic

Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.

27 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Kay helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer service was excellent…

The customer service was excellent thanks

3 de julho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Alan

Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.

24 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

29 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

From time we got in showroom till we…

From time we got in showroom till we left very professional staff thank you

28 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very warm and inviting

staff were very welcoming and took the time to explain sofas, materials and fabrics etc

27 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

I walked into the store spontaneously and was just browsing when Temi approached me. He asked what I was looking for, and I told him I wanted a nice, comfortable sofa with a stool.

He took his time and patiently showed me different options and colours, even though my choices were quite limited. After nearly an hour, not only did I find exactly what I wanted, but I also purchased a glass living room table with a matching coffee table.

Temi is a great listener—patient, gentle, and welcoming. He made the whole shopping experience enjoyable, and I highly recommend him to anyone looking for excellent customer service.

Afsoon

26 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Temi met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

My boyfriend and I came in a few times…

My boyfriend and I came in a few times before purchasing the sofa and each time the customer service at DFS tunbridge wells was incredible. Thank you so much!

17 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very pleasant sales person

Very pleasant sales person , helpfull in listening to my Soafa requirements and advising accordingly.
Very happy with purchase and advice given.

23 de junho de 2026
logotipo da DFS Furniture - Tunbridge Wells

Resposta da DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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