My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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Veja o que dizem as avaliações
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... Ver mais
A empresa respondeu
We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... Ver mais
A empresa respondeu
We could walk round take everything in and decide what we wanted, and no one is pushing sales , and the everyone who works there today were very helpful and friendly
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, Reino Unido
- 0333 999 9778
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Corner sofa..
Everything was explained, the delivery and prices etc, couldn’t have been better.
28 de junho de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you for sharing your 5 star review with us.
Holly M
DFS Customer Support
I was greeted by a lovely charming lady…
I was greeted by a lovely charming lady named Sue. Sue was very helpful and very knowledgeable about the sofa I was after. Sue made my purchase easy and more enjoyable than ordering online. Thanks so much Sue
4 de julho de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Warrington
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience staff so super…
Great experience staff so super friendly and professional did feel pressured .
21 de junho de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We had Cathy show us around and she was…
We had Cathy show us around and she was a massive help! She shown us the difference sofas which matched our dimensions and shown us the different ways in which the sofa could possibly come which eventually lead to us buying our first sofa! Thanks Cathy!!
30 de junho de 2026
Resposta da DFS Furniture - Warrington
Hello Jack,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great customer service by Sam in the…
Great customer service by Sam in the Warrington store. Friendly, professional advice and information expertly provided. We are now looking forward to our new suite.
1 de julho de 2026
Resposta da DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Warrington
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very pleasant and professional service
Very pleasant and professional service. Very useful advice on using the furniture.
30 de junho de 2026
Resposta da DFS Furniture - Warrington
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service excellent
28 de junho de 2026
Resposta da DFS Furniture - Warrington
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Went in and staff ask if we needed…
Went in and staff ask if we needed help, we said no we just want to browse. Staff left us alone with no pressure and left us look and try the sofas. When we had decided what we want the staff did not apply any pressure to make a sale. I spent 3k with no hard sell and got a couple of very nice coffees
Would I go back? Hopefully not if the product is as advertised - I should be dead by then😀
28 de junho de 2026
Resposta da DFS Furniture - Warrington
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Mike
Bought a new sofa today, fantastic service from Mike. Explained everything in detail checked and double checked everything with us.
Biggest thing for me Mike didn’t push the sale, was like talking a to friend. Keep doing what your do!
27 de junho de 2026
Resposta da DFS Furniture - Warrington
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sam was really friendly and helpful
Sam was really friendly and helpful, quick and easy process, and we can’t wait for our furniture to be delivered.
20 de junho de 2026
Resposta da DFS Furniture - Warrington
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Excellent Service !!
I found this to be an excellent experience and got exactly what I wanted. Gold Star Service.
20 de junho de 2026
Resposta da DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
The lady who helped us made everything really quick and easy. She was friendly and approachable and made the whole process very easy.
20 de junho de 2026
Resposta da DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly service from instore staff who assisted fully in making our choice, going through order process and then providing maintenance and cleaning advice.
12 de junho de 2026
Resposta da DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sue was very helpful and knowlagable
Sue was very helpful and knowlagable, we felt very comfortable.
Thank you Sue
18 de junho de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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