My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We knew what we were looking for but not sure where to find it. Ended up in DFS Warrington and the staff were so helpful. They welcomed us in to the store and left us to browse. Stepping in to help wh... Ver mais
A empresa respondeu
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... Ver mais
A empresa respondeu
We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, Reino Unido
- 0333 999 9778
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Their sales rep
Their sales rep, Sam, dealt with our enquiries and helped us through the options and process quickly and efficiently. I'm very happy with the service I received.
3 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady that sold us our 3 seater and…
The lady that sold us our 3 seater and 2 seater setee was very thorough and explained everthing to me. Was very pleased.
10 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
JS Liked the choices and Sue the sales lady
Liked the choices and Sue the sales lady
10 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience from start to finish
She was super helpful and made sure we were 100% happy with our choice. We felt listened too and our wants were met with the sofa we bought.
10 de abril de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous experience with DFS today
Fabulous experience with DFS today.
No pressure- found a lovely sofa and chair.
Just what we wanted thank you
9 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sam was great she came across very well…
Sam was great she came across very well and was very professional in her amazing customer service. She connected with my mother in law and had a nice chat about her dogs. This made her feel at ease great member of your team not too pushy with the sales.
8 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff were great particularly Dan…
The staff were great particularly Dan who guided us through the procedures we didn’t feel pressured and quickly made our minds up
30 de abril de 2026
Resposta da DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Stress free
Just easy, stress free (even when shopping for a sofa with a 3 year old) Sam was engaging knowledgeable and patient. Second sofa brought from the same dfs honestly couldn’t have been easier. The customer focused approach was 100%
5 de maio de 2026
Resposta da DFS Furniture - Warrington
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
helpful staff good experience
4 de maio de 2026
Resposta da DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service and the…
Excellent customer service and the staff were great and friendly. Sam was a joy to talk to. Very knowledgeable and helpful.
4 de maio de 2026
Resposta da DFS Furniture - Warrington
Good afternoon Lyndsey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely staff very helpful with advice…
Lovely staff very helpful with advice and information
3 de maio de 2026
Resposta da DFS Furniture - Warrington
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We spoke to sam in the Warrington…
We spoke to sam in tbe Warrington branch. She was really helpful shown us different options ..talked through the process didnt force upsells on us.
No sales reps jumped on us ( i dont like that ) the staff let us browse untill we approached them
2 de maio de 2026
Resposta da DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Warm and friendly staff with excellent…
Warm and friendly staff with excellent customer service and product knowledge, Maria was absolutely brilliant!!
2 de maio de 2026
Resposta da DFS Furniture - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Georgia really raised the bar for…
Georgia really raised the bar for customer service, super experience all round!
2 de maio de 2026
Resposta da DFS Furniture - Warrington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Cathy the sales advisor was very…
Cathy the sales advisor was very helpful and very lovely xx
29 de abril de 2026
Resposta da DFS Furniture - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
On our arrival we were greeted straight…
On our arrival we were greeted straight away. We were advised to have a good look around, if we needed help to ask. Having looked at a number of sofas. We were unsure of what would fit. On asking, Darren/Dan he took the time to listen to what we wanted. Helped with measurements. Finally settling on the sofa we wanted.Very friendly, knowledgeable service.
29 de abril de 2026
Resposta da DFS Furniture - Warrington
Good afternoon Mark,
We are really grateful for your kind words and for sharing your experience in our store with Dan. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Warrington
Good morning Philippa,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quality furniture with
Lots of choice, friendly and helpful staff ready to help without being pushy.
28 de abril de 2026
Resposta da DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was very friendly and helpful
Mike was very friendly and helpful, we really appreciated how detailed he was! Thank you for helping us get our perfect sofa! 😁
26 de abril de 2026
Resposta da DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.