DFS Furniture - Waterlooville Avaliações 

5.132
O TrustScore é 5 de um total de 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment. Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave... Ver mais

Avaliado com 5 de um total de 5 estrelas

found the young man to be very patient and helpful. He never rushed me and took the time to help me make the right decisions. I never felt pressured into making a purchase; instead, he really listened... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with Kieran this morning, he was brilliant. I spoke about the Kian settee on Saturday and found out the measurements and went home and worked out the measurements. Today Kieran was so helpful... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Reino Unido

  • 0333 999 9819

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(5.132)

101.406 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you Troy

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service

27 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

My partner and I are first time buyers

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.

Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.

Polite, friendly and professional yet laidback. Just what the Dr ordered.

I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!

26 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff we very helpful and we’re…

The staff we very helpful and we’re happy to answer any questions we had

26 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice relaxed atmosphere when looking for a sofa

We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.

25 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

From the moment we walked in we were…

From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.

25 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely experience

Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde

25 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Good Morning,

We are really happy that Sam met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Kieran in the store made the experience…

Kieran in the store made the experience a very positive one - easy to order and explained everything clearly and positively.

23 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Troy was lovely

Troy was lovely, although you can’t buy a sofa in a rush due to the sales pitch of the insurance. He was very good at his job, gave me all the information that I needed to know to maintain my sofa. Great customer service.

23 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A helpful customer

I spoke with Kieran this morning, he was brilliant. I spoke about the Kian settee on Saturday and found out the measurements and went home and worked out the measurements. Today Kieran was so helpful so have gone ahead and paid fully and have a possible date for it to be delivered.

23 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Troy who helped me choose today was…

Troy who helped me choose today was extremely helpful and guided me in my purchase of a sofa bed

23 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service, good selection of products.

19 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Waterlooville - Excellent Service

We were allowed to wander around the store unmolested until we were ready to approach the sales person (Reece) who was extremely helpful and knowledgeable and treated us with respect and interest in our needs.

20 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Steven was very helpful and was not…

Steven was very helpful and was not pushy, he explained everything that we need to know, he’s knowledge was very good

20 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello Anthony,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Buying a new sofa

The staff were warm, polite, helpful listen to my requirements showed me a couple of lines of furniture. Once my decision was made, the process moving forward was precise correct and easy. Look forward to having my new phone delivered.

20 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello Peter,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

10/10

10/10
To the point. Helpful. Personal

19 de julho de 2026
logotipo da DFS Furniture - Waterlooville

Resposta da DFS Furniture - Waterlooville

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

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