DFS Furniture - Wednesbury Avaliações 

5.634
O TrustScore é 5 de um total de 5

4,9

Axletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were able to try out the sofa we wanted to buy Sharna was very helpful and polite and didn’t push us at all and wanted to make sure we made the right choice for us. She explained finance options an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our sales advisor at DFS Wednesbury was Jet. Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable. What stood out the most to my husband... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we we... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Reino Unido

  • 0333 999 9525

4,9

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(5.634)

100.800 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and…

Staff were very helpful and professional from beginning to end of the purchase. I would definitely recommend the company.

22 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience, greeted by a gentleman named Jeetendra, who was at help to provide what we was looking for. Happily give him 10/10 for customer service.

22 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The salesman was very helpful I did not…

The salesman was very helpful I did not feel under any pressure to buy anything he answered all my questions and I felt very comfortable with my decision to buy from him I had a great experience in the store and I would recommend DFS to my friend and family

22 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Seller John was amazing

Seller John was amazing

22 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic service

21 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine E
DFS Central Customer Support

Avaliado com 4 de um total de 5 estrelas

Very good service staff very helpful

Very good service staff very helpful

21 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely staff

Lovely staff. The lady who helped me was so helpful. She explained everything. She didn’t rush me or make me feel pressured into making a decision as some salespeople do. Just wish I’d got her name.

21 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

New Sofa Order

We recently ordered a sofa from DFS and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect sofa for our home.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the various options without ever making us feel pressured. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thank you again Poppy… Sandra & Colin M 😊

20 de agosto de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa order

We ordered our sofa from DFS today and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us with our sofa choice.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the process. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thanks again Poppy…Colin and Sandra M

20 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very positive experience we were well…

very positive experience we were well looked after thank you all

13 de junho de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The gentleman was Very helpful

The gentleman was Very helpful
I have mobility issues and the staff member made sure we were seated and offered refreshments and helped choose the perfect settee

19 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello Pat,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from

Excellent customer service from
Farhim soon as I entered the store explained everything cleary and left happy with my purchase.

19 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I’d just like to say how impressed I…

I’d just like to say how impressed I was with the service I received when buying my sofa from DFS. Jeetendra who helped me was absolutely brilliant from start to finish. He was extremely helpful, friendly and knowledgeable, and made the whole experience really easy and enjoyable.
There was no pressure at all, and he took the time to explain everything clearly and make sure I was happy with my choice. He genuinely went above and beyond to help, which made such a difference.
Excellent customer service and a real credit to DFS. I couldn’t have asked for a better experience and would definitely recommend DFS to others.

18 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello Stephen,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a great experience shopping for…

We had a great experience shopping for our new sofas at DFS. Anand approached us in a very friendly and welcoming way and greeted us. He understood what we were looking for and what could fit nicely in the space that we had. He went through the options with great patience and explained everything very well.

17 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service from Jet…

Our sales advisor at DFS Wednesbury was Jet.
Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable.

What stood out the most to my husband and me was that he wasn't pushy at all and never made us feel pressured into making a sale. He gave us information and advice we needed while allowing us the time and space to make our own decision. Excellent customer service - thank you, Jet!

17 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very helpful and patient

very helpful and patient. Took the time to explain everything clearly and carefully.

17 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy shopping

Walked in and greeted by staff but not followed around or given the hard sell. Assistance was provided on request-which I liked! Jon was an absolute gentleman, didn't rush me to make any decisions, provided an abundance of information that I needed and made sure I was happy with everything before going through with an order.

17 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Upon arrival to dfs I was greeted with…

Upon arrival to dfs I was greeted with a warm welcome, as I looked around and found the sofa that i wanted Anand was happy to help.
Anand offered me a hot drink before we sat down and he explain everything I needed to know. He was very helpful and made my decision an easy one.
Thank you Amand

3 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service

16 de agosto de 2026
logotipo da DFS Furniture - Wednesbury

Resposta da DFS Furniture - Wednesbury

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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