The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Ver mais
A empresa respondeu
Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... Ver mais
A empresa respondeu
The staff are very helpful and pleasant. Nothing is too much. Polite well mannered, informative and anything they weren't too sure about, they asked for help for reassurance, which is brilliant in my... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Stirling Road, Unit 1A, YO30 4XZ, York, Reino Unido
- 0333 999 9849
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Guy was sound thank you
Guy was sound thank you. Really helpful. Explained everything well. Amazing service
25 de julho de 2026
Resposta da DFS Furniture - York
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Clifton Moor Experience
The two ladies who helped me choose, and customise my sofa were great! They were friendly and explained everything extremely well
23 de julho de 2026
Resposta da DFS Furniture - York
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service friendly assistant…
Excellent service friendly assistant was given all relevant information about my item I purchased
16 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were knowledgable and processs…
Staff were knowledgable and processs was easy and painless.
21 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Not pushy in any way. A stress free experience
15 de junho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Made to feel welcome
Made to feel welcome. Very knowledgeable about sofa's I was interested in. Staff polite and very obliging.
21 de julho de 2026
Resposta da DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure and once we decided the…
No pressure and once we decided the salesperson had great product knowledge and helped us decide exactly what we wanted.
21 de julho de 2026
Resposta da DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - York
Hello Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Listened to our requirements abd then…
Listened to our requirements abd then showed us all tge options. Was very helpful explaining the information to my partner with light loss
20 de julho de 2026
Resposta da DFS Furniture - York
Hello Jenny,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Stephanie was excellent
18 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Was very satisfied with the service we…
Was very satisfied with the service we got. Able to look round at our leisure
No hasel from anyone. The staff were helpful and very friendly
19 de julho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
We can recommend DFS
The staff were very helpful and explained everything that we wanted to know.
19 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Happy with the service
Your staff member was very friendly and could answer all my questions
19 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - York
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Fenella was very helpful. She explained all the products and services thoroughly. She also made us feel at ease. it was a pleasant experience and would recommend dfs friends and family. And would definately use again.
18 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff help.
18 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - York
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - York
Hello Jinto,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Experience
Great customer services here. I was served by Finella. She was fantastic and really supported me with chosing the perfect sofa. She was very informative and knowledgeable and explain things clearly and thoroughly to help me make a decision without being too pushy. 10/10 Thank you.
9 de julho de 2026
Resposta da DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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