DID Electrical - Tallaght Avaliações 885

Staff were very friendly and well informed on products we dealt with Caitlin who was nothing but nice and professional

I bought a washing machine on the 25th of April in tallaght and on the 29th of May it stopped working , initially rang and spoke to a manager amira which was not very helpful I was extremely upset and stressed as under my circumstances with my daughter I need a machine on a daily basis her response was to go use a relatives or a launderette, this upset me further as i explained i was still paying for the broken one and couldn't afford it.i rang the store and spoke to another manager Ian again 2 days later after seeking legal advice and ringing the ccpc which i was told I was entitled to have been offered a repair or a replacement , Ian was a little more helpful and empathetic after alternating my situation, he again told me it was only a repair they could offer me and I had to wait a week, I got the date for repair for the 6th sat coming and it didn't suit so I rang the consumer care number to rearrange app and was told there were no repairs for June on the live calendar appointment schedule I have an appointment with my daughter I have to attend on sat and now I have to arrange to have a family member at home to accommodate this repair this whole experience and purchase has caused me so much stress and inconvenience at a level it has really distressed me. I genuinely would never purchase another appliance or product from did ever again, stay clear and make sure to know your customer rights before purchasing , now i am in a situation where I'm still paying for a faulty product I can nit use and have to pay for launderette services which is nit affordable I wouldn't recommend this company at all. Disappointment is an understatement

Very helpful assistant - truthful and explored my purchase options with similar products. Not pressured into buying this particular product.

Very good customer service Caitlin help me with what I was looking for easy transaction

The young girl Caitlin was Very helpful and very nice...gave me help in looking for a iPad for my son's birthday excellent service

Needed a new microwave and Ahmad in the Tallaght branch was very helpful and polite

From the moment I walked in I was greeted with exceptional customer service by multiple staff members. Ahmad In particular was very helpful and friendly, will definitely be back!

Excellent service, very efficient decent price. All in all a wonderful experience.
Rima was very helpful.

Great customer service. Explained everything in detail and didn’t rush us to make a purchase
Team member Ahmad

Good experience with knowledgeable, helpful and friendly staff.

Good service from Rima

Just bought Laifen Swift Hair Dryer! Thank you DID Team and especially Waseen for amazing job, as we was searching for particular product and they was incredibly quick and efficient to help us!

DID have great offers and fantastic customer service as usual.

Caitlin has been very helpful with my purchase, 5 star for her service, highly recommended !

Was looked by caitlin who was ver helpful in the purchase of a new microwave.

Caitliin was very pleasant

Caitlin served me in the Tallaght store she had a great attitude and she was very polite and informative about the item I purchased

Ahmad😌 was great with the sales most appreciated 🫶🏾

I walked in and was greeted with immediate help and attention, they were entirely understanding and I even got recognised by one of the coworkers showing how well they care for their customers. I’m very glad I have such an amazing shop in my local area