I placed an order which never arrived.you can't track the order and every time u email them they end up replying "it will be delivered this week" which never happend ..
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Veja o que dizem as avaliações
SCAM!!! I had a very disappointing experience with Diffusion Fashion. They repeatedly claimed that I would receive a tracking number and my order would arrive within a week, but nothing ever came thr... Ver mais
Ordered a pair of Vans for £14 from £45 felt guilty for paying so little and got 15% off. Great range of brands, excellent promotions and excellent DPD delivery. Packaged with a piece of purple paper... Ver mais
Refused to let me return a £90 faulty item because I was 15 days past their paltry 14 day return policy. If it was just a change of mind then fine, but for a defective item I expect better customer se... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Since laying its roots in 1989, Diffusion has evolved from a single independent store to a multi-brand mainstay with six stores. We have gained a loyal following both locally and nationally through our carefully curated collections, whether it’s handpicked heritage, haute couture or choice contemporary streetwear.
Informações de contato
9 Lichfield Street, WV11EA, Wolverhampton, Reino Unido
- 01902716762
- help@diffusion.uk.com
- www.diffusiononline.co.uk
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Order never arrived!!!! Big scam!!!
I placed an order which never arrived.you can't track the order and every time u email them they end up replying "it will be delivered this week" which never happend ..
Absolutely dreadful experience
Absolutely dreadful experience. Ordered on the 14th September, fast forward to the 20th November still no goods. 3 promised it’ll be shipped today, false tracking numbers, excuse about the warehouse being reorganised. Resulted in a chargeback and reported to trading standards. Hugely disappointed.
I had a terrible experience with this…
I had a terrible experience with this wholesaler. On September 14th, I placed an order worth almost £230. They kept delaying the shipment, always telling me something was missing in the parcel and that it would be sent "tomorrow." They even generated a Royal Mail label with a tracking number and emailed it to me, pretending the package had been shipped, when in fact it had not.
For over a week I kept chasing them, and every time they promised it would be "worth the wait." Finally, after constant pressure, they claimed they had sent two parcels, but only provided one tracking number. In the end, I never received my goods and they never refunded my money.
To make matters worse, this company used to be called Diffusion Online, but after getting so many bad reviews, they simply changed their name to Diffusion Fashion. Now they claim these are two different companies, when in reality it’s the same one just trying to escape their terrible reputation.
This company lied to me, wasted my time, kept my payment, and is now hiding behind a new name. I absolutely do not recommend them.
Terrible terrible company keep away…
Terrible terrible company keep away from them eager to sell but never refund if goods are broken. The lies I have been told by them just goes on and on 3 months I need my money being a pensioner. So many excuses for not refunding.
Great shopping experience fast delivery…
Great shopping experience fast delivery will definitely come back
Diffushion fashion me ha engañado y…
Diffushion fashion me ha engañado y estafado.Adquirí productos de la tienda diffussion fashion a primeros de febrero y me he quedado sin los productos ni el dinero. Una muy nefasta experiencia.
SCAM!! They are not trustworthy
SCAM!!! I had a very disappointing experience with Diffusion Fashion. They repeatedly claimed that I would receive a tracking number and my order would arrive within a week, but nothing ever came through. I've tried reaching out to them multiple times, but the only responses I get are vague assurances that my order will be shipped next week, along with promises of a tracking number. It feels like a complete scam. I strongly advise against buying from this company. They are not trustworthy, and now I'm left trying to figure out how to get my money back, which I doubt will happen. Save yourself the hassle and look elsewhere!
Scam company
Wanted a big size suitcase to fit a…
Wanted a big size suitcase to fit a printer in. Phoned up and spoke to a guy called Ali. He promised me one set which was what I wanted. I asked if there was a discount code, he said, order the cheap one and he will send the better ones if I put a note in my order. I did as I was told. The suitcases took 14 days to arrive. Then to my complete disappointment they were the cheapest suitcases I have ever encountered. They probably won't survive the journey. Not trustworthy people.
Excellent …
I ordered a set of 3 suitcase at a very cheap price which made me sceptical, there was no need I recieved them in less than a week and they are really good I couldn't purchase one for the price i paid for 3, I messaged them to enquire how long delivery would be and they responded quickly. Would definitely order from thus company again
Suitcases
Ordered suitcases and they arrived today. So pleased with them. Now I need July to come so I can pack them and get on that plane. Thankyou so much.
SCAMMMMMMMMM
Returned item via recorded delivery no refund
Returned item via recorded delivery . Still waiting for my refund from klarna , its been months
Don’t bother with them
Don’t bother with them. Faulty clothes, don’t reply when get in contact with them.
Awful
Awful! They cancelled my order due to fraud…. Erm it wasn’t fraud…
My order came the next day after…
My order came the next day after ordering it. This service was brilliant. Thank you.
3 items missing
3 items £243 missing. I do have the evidence of opening the parcel and counting the items contained in the parcel, but Diffusion still says they sent?! Very frustrating experience! Will report to the police and raise a dispute. This is unacceptable.
Very deceiving got new price tags on…
Very deceiving got new price tags on clothes yellow the a 20% discount on rail but say the 20% has already been taken off when you purchase
Good place to shop with good prices
Seeing the other reviews at first made me hesitant shopping here. The prices were great and the cheapest compared to other shops, so I risked it anyway.
The clothes arrived as described, clean and in the correct size. They were delivered on the 2nd day after ordering, despite the expected time taking 4-5 working days, so plus points for that.
Fast delivery and nicely packaged
Ordered online on a public holiday and expected delays but my order came 4 days later which is amazing for international delivery! Was packaged nicely and had the authenticity card included for my item as well. Definitely would buy from them again.
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