Direct Specs - Wolverhampton Avaliações 15

O TrustScore é 4 de um total de 5

4,2

Stafford Road, WV10 6HH Wolverhampton, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have just ordered my first pair of varifocal glasses from Direct Specs. The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!


Informações de contato

  • Stafford Road, WV10 6HH, Wolverhampton, England, Reino Unido

  • 01902 717 744

4,2

Muito Bom

O TrustScore é 4 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 4 de um total de 5 estrelas

Wolverhampton branch

Wolverhampton branch
Suranne was extremely helpful but also very knowledgeable. Her opinion was welcomed regarding some of the frames I tried on, but she left the final decision to me. I didn't feel under any pressure it was all very relaxed.
I would definitely recommend Direct Specs as their prices are very competitive.

18 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great choice and excellent service

I have just ordered my first pair of varifocal glasses from Direct Specs.
The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal lenses & anti glare coatings.
I have used Direct Specs for many years now and will continue to do so.
There is always a good choice of frames & the service is always excellent. Service with a smile.

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Surhan was still a bundle of fun

Surhan was still a bundle of fun made myself and my wife feel at ease.no pressure to buy.no add ons.great value
This is our third year using this place.never had any problems at all.Would recommend to anyone.

13 de fevereiro de 2024
Avaliação não solicitada
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hi Michael. Thanks for your kind review, your feedback has been passed on to Sarhan who does a wonderful job at our Wolverhampton branch!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Very helpful staff and delighted with service received by Sarann at Wolverhampton branch today when I visited for advice regarding repair for long distance glasses. She went above and beyond to repair my glasses whilst I wait for a replacement to be ordered.
Have used Direct Specs for a number of years and would definitely recommend; Wide choice of frames, fast processing/notication of collection and excellent customer service.

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hi Fergus, thanks for your review. Your kind comments have been passed on to Sarhan at our Wolverhampton branch!

Avaliado com 5 de um total de 5 estrelas

Very competitive prices and great customer service

Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a repair on my glasses. The lady working there Sarhan repaired my glasses, didn't charge me for the repair (most places would have) and the customer service was excellent. Highly recommended.

8 de fevereiro de 2023
Avaliação não solicitada
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hi Jane. Thanks for your review, really pleased to hear you've had a positive experience of our Wolverhampton branch. Your kind words have been passed on to Sarhan!

Avaliado com 5 de um total de 5 estrelas

Great product Great price

Easy to use website. Product ready in less than 1 week. Great service

25 de novembro de 2022
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hello, Paul. Thanks for your review of our online service. Pleased to find you've had an easy ordering experience and a quick turnaround.

Avaliado com 5 de um total de 5 estrelas

Rapid delivery of prescription sunglasses

Ordered prescription sunglasses Monday morning online and collected them from the Wolverhampton branch Friday morning. Great service.

25 de julho de 2022
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hello Andy. Thanks for taking the time to review our online service, great to hear your experience was quick and easy!

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service, so happy with my glasses Suranne was very helpful nothing was too much trouble, glad I found them on the Internet, quick service, well worth a trip to see them

4 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have had 2 pairs of varifocals and 1…

I have had 2 pairs of varifocals and 1 pair of sunglasses, messed up on all 3,rather pay the extra from the opticians, won’t be going back.I thought someone was supposed to be getting in touch,but obviously not.

31 de março de 2021
Avaliação não solicitada
logotipo da Direct Specs - Wolverhampton

Resposta da Direct Specs - Wolverhampton

Hi Sue, thanks for your feedback and we're sorry to hear you're not happy with your glasses. We will be happy to look into this further for you if you could provide us with some further details such as your full name and the date(s) of your visit(s). We would be grateful if you could email the information over to sales@directspecs.co.uk at your earliest convenience. Wishing you our best intentions at all times - Direct Specs Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Glasses were great.

Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried to deliver but no one was in, wrong he didn't try to deliver, he left no card making it awkward to get them re-delivered, not Direct specs fault, they helped and were so nice I'm ordering a pair for myself. The glasses first class.

23 de julho de 2020
Avaliação não solicitada

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