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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I was able to get a better insurance premium. DAN insurance are keen to retain their customers by ensuring they provide a competitive price quote. Tom was very polite and friendly. He was willing t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais

Avaliado com 5 de um total de 5 estrelas

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Ver mais

Avaliado com 5 de um total de 5 estrelas

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros
  2. Corretora de seguros

Escrito pela empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

254 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

When I had to renew my motor trade…

When I had to renew my motor trade policy Thomas from DNA contacted me and made every effort to get me an unbelievable price it was an absolute pleasure To have such a friendly helpful gentleman thank you I will actually look forward to hearing from you when I’m due my next renewal you deserve 11 out of 10 👌👌

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Positive experience.

I was able to get a better insurance premium. DAN insurance are keen to retain their customers by ensuring they provide a competitive price quote.
Tom was very polite and friendly. He was willing to help and kept me promptly updated. I was happy with the outcomes of the renewal.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Renewed my Motor Trade policy with DNA…

Renewed my Motor Trade policy with DNA and spoke to Laura Coull, who was very helpful and knowledgeable. Provided all the information in detail to renew my Motor Trade policy. Great service and communication from Laura. Thank you A*

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, very knowledgeable and always helpful, the lady in question today made it so easy to understand and very stress free to renew my policy.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It's always tricky for me to renew my…

It's always tricky for me to renew my trader policy as the broker is the managing link between me and the insurer but think DNA, more specifically Laura C along with her colleagues helped me understand and choose the best option moving forward, for comparison, another company, after just recieving my details led me to believe they just can't be bothered,

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Matt was an absolute belter

Matt was an absolute belter; I called for a renewal quote and he came in slightly better than my existing insurer. Not a significant sum involved, but his response times were excellent.
The proof of the pudding will be his after sales care now I've paid up.
Historically, brokers tend to focus on new business, not existing customers. Only time will tell.
Right now; he's been great.
Thank you Matt

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst insurance company ever high…

The worst insurance company ever high prices very bad customer service and scam you out of money

30 de março de 2026
Avaliação não solicitada
logotipo da DNA Insurance

Resposta da DNA Insurance

Hi, we're really sorry to hear you've been left disappointed by our service on this occasion. Unfortunately, we have no record of you on our system so could you please email your best contact details to mail@dna-insurance.com and we will investigate. Thanks, DNA.

Avaliado com 5 de um total de 5 estrelas

We have been dealing with Laura Coull…

We have been dealing with Laura Coull for the past 2 years and she's amazing all the time, aways helpful as much as possible, what a great experience is to deal with her. I really recommend her and the hole DNA tram. Thanks for your help! From Gradevski Services ltd

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I dealt with Matt- Excellent

I dealt with Matt, who took the time to understand my motor trade business and find a bespoke cover, with multiple options and was competitive in his quotation. Always responsive and happy to cover any questions in detail!

7 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trade insurance made easy

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles.
Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quick and easy even while helping me sort out a new login for my mid database. I always recommend DNA insurance.

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Toni brooker

★★★★★

I’ve been having difficulty trying to add one of my vehicles for two days in a row. I spoke to Toni Brooker and she got it sorted within five minutes. She said she would call straight back, and she did exactly that. Everything I asked for was done within minutes. Really easy and pleasant to deal with.
Wish all people could make things so easy

Thank you.

6 de março de 2026
Avaliação não solicitada

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