I popped into Doug Brady for the first time a few weeks ago as I was debating a new amp and torn between a couple. After the scheduled a whole half day for me to listen to several at my own leisure, I... Ver mais
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Veja o que dizem as avaliações
Bought a brand new Technics Sl1200gr2 for £1799. Opened and examined as you are allowed to under distance selling regulations. Returned with all original packaging and accessories as requested. Return... Ver mais
Looking to replace my headphones with a specific pair i was able to demo them without any presure, both sales or time wise. I ended up going back the following day to purchase after some reflection.... Ver mais
If you’re new or a returning customer from many many years ago like I am, and maybe nervous about getting into Hi-Fi then don’t. Come to straight to Doug Brady. The team here will make you feel at ea... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Hi-fi
- também em
- Loja de discos
Escrito pela empresa
As regular customers will know, our business was founded more than 60 years ago. Since then Doug Brady Hi Fi is a business built on a reputation and passion for musical excellence with the skills and knowledge to bring the ultimate musical experience right into your living room. Our whole team share this passion and commitment to help all our customers appreciate the real ‘joy of listening’. But we’re far from being ‘hi fi snobs’. Our principles have always remained the same, which is to provide each individual customer with the very best audio experience in their own home, whether their budget is £1,000, £10,000 or £100,000. We blend traditional values and a hard won reputation for great customer service with an unrivalled encyclopedic knowledge of the very best that the audio industry has to offer. Whether it’s CD or vinyl, iPod or digital server, Mozart or Jessie J, bring your own music and relax in our demonstration suites, where we’ll help you to find the perfect solution to your audio needs. We guarantee you won’t be disappointed! In addition, expert technicians with skills and experience developed over four decades in the industry are based in our own on-site workshop and are dedicated to helping you get the most out of your audio investment and to keep it sounding as good as it did the day you bought it. We take great pride in getting it right for you.
Informações de contato
Kingsway Studios, WA13NU, Warrington, Reino Unido
- 01925828009
- sales@dougbradyhifi.com
- www.dougbradyhifi.com
4,6
Excelente
117 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Most pleasant, relaxed and no pressure atmosphere I've experienced.
I popped into Doug Brady for the first time a few weeks ago as I was debating a new amp and torn between a couple. After the scheduled a whole half day for me to listen to several at my own leisure, I made the choice that was right to my ears with little to no sales pitch from the team. They simply provided choices based on my requirements and left me to listen to them for as long as I liked. Such a great experience, and the whole team are a great bunch of friendly people to deal with I'd highly recommend them to anyone who is even curious about future options. Be careful though, with such good service and deals, you won't be leaving empty handed.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi,
Thanks for taking the time to leave us a review on Trustpilot. We do our best to provide the best possible customer service and providing a wonderful experience for anyone curious about Hi-Fi and how each component sounds. We are always available should you require any assistance with your Hi-Fi set up, or just wish to talk about music, so please don't hesitate to pop in or get in contact. Thank you.
Doug Brady HiFi
Excellent customer service. Recommended!
From the moment the order was placed up to delivery, customer service has been superb. I even got replies to questions on a Sunday.
The system I bought was excellent value for the money and it only took me about 20 minutes to set it all up. The guidebook from Rega & Q were easy to follow. So far, I’m delighted with the purchase.
8 de julho de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mike,
Thank you for taking the time to leave us a review on Trustpilot. It means a lot to us and we do our best to provide the best possible service. We are really pleased to hear you are happy with your new system. If you need any further support, or just want to chat music/hifi , don't hesitate to get in touch. We are here for you.
Doug Brady HiFi
Wonderful product, wonderful service
First time transaction with Doug Brady Hifi and, thanks to the superb support from Jozef, it couldn't have made me happier. I've ended up with a fantastic piece of kit, and Doug Brady has a new and committed customer.
11 de junho de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Tony
Thank you for taking the time to leave us a review on Trustpilot. It means a lot to us. We are really pleased to hear that Jozef was able to help you find the right equipment for you. We really take pride in our customer service.
If there is ever anything that you require or need, we are here to support you. Please don't hesitate to get in touch.
Doug Brady HiFi
THE place to buy HiFi
I had relaxing long sessions comparing integrated amps and turntables at Doug Brady back in 1987. I did the same this year for a new amplifier. No pressure whatsoever from the staff, 'Take your time, come back again'. They said. A great place to investigate and buy HiFi. Highly recommended.
13 de abril de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi A P,
Thanks for taking the time to leave us a review on Trustpilot. It means a lot to us. We hope that your amp brings you many many years of comfortable happy listening. We are always here for you should you ever need any help and support.
Doug Brady HiFi
Two good experiences
I’ve used Doug Brady for a couple of distance purchases in the past year (Rega Planar P1 turntable and REL T-Zero Mk3 sub).
On both occasions I have been very impressed with their customer service (order placed online but a follow-up call received next day to discuss the purchase), and next day delivery.
1 de abril de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Gordon,
Thank you for purchasing from Doug Brady HiFi and also taking the time to leave us a review on Trustpilot. It really means a lot to us and appreciate yourself mentioning we make phone calls to discuss the purchase. We are a small team and try to make sure it happens as much as possible! We are always here for your Gordon if you need any support, so please don't hesitate to reach out to us should you feel there's anything we can help you with.
Doug Brady HiFi
Once again
Once again, Doug Brady hifi, Miguel and the team have absolutely delivered. The new Technics SL-1200G running through the V10 into the Hegel H400 and AE Corinium is simply spot on. The Hana SL MkII was an amazing choice the clarity, depth and musicality are just spot on. Huge thanks again, gents, for such a brilliant and truly great service. See you soon for more toys :)
27 de março de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mark,
Thank you once again Mark for such kind words. It's always a pleasure to work with you and we really appreciate your time to leave us a review on Trustpilot. You have an amazing system there and we know it's going to keep you smiling for many years. As you know Mark, we are always here for you should you need any assistance or just want to chat about hifi!
Doug Brady HiFi
Great shop, people & service
If you’re new or a returning customer from many many years ago like I am, and maybe nervous about getting into Hi-Fi then don’t. Come to straight to Doug Brady. The team here will make you feel at ease straight away. They are very knowledgeable & very passionate about all aspects of Hi-Fi & will be more than happy to talk all things Hi-Fi. I'm a little out of the area of Warrington but it's worth the travelling. Good coffee too.
Over the last few months I've bought a pair of speakers, Streaming Pre-Amplifier & Power Amplifier & couldn't be happier with the help & service from Doug Brady's.
24 de março de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Steve,
Thank you so much for your kind words and taking the time to leave us a review on Trustpilot, as well as travelling up to see us several times. It was a pleasure working with you to help you find the perfect system. We really hope it brings you many many years of joy. If you ever need any assistance, don't hesitate to give us a call or pop in. There's always a cup of coffee here for you.
Doug Brady HiFi
Mission 778 CDT
Another good shopping experience with Doug Brady.
I ordered the Mission 778 CDT player on 19th February and received it the next day. Very pleased with Mission cd transport. Matches perfectly with Mission's 778X amplifier I also bought from Doug Brady a while ago. Excellent build quality and sound for the price. It won't compliment bad recordings, but good ones sound absolutely lovely. For the price, in my opinion, it's a steal. Thanks again to the people at Doug Brady. Great service. Cheers. Steve Attwood.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Steve,
Thanks for taking the time to leave a review for us on Trustpilot. It really means a lot to us. We do our best! We are really glad things are going well with the 778CDT you purchased along with 778X! It's a good little addition to the family for sure. We hope it brings you many years of happy listening.
If you ever need anything, give us a call, or drop us an email. We are always here for you.
Doug Brady HiFi
I visited Joseph at Doug Bradys and he…
I visited Joseph at Doug Bradys and he sorted out my issue with my Apple Ipad with Tidal app for my Naim Hi Fi. I am pleased with Joseph's help.
5 de março de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Graham,
Thanks for taking the time to leave us a review on Trustpilot. We are really glad to have been able to help you. We are here to support the local community, so should you ever need any additional help and support, please don't hesitate to pop in or give us a call.
Doug Brady HiFi
Just like to thank you all for your…
Just like to thank you all for your fantastic support in getting me set up with my mission stack and minuet speakers I am over the moon with this set up thank you so much Roger, Sam & Jon and the rest of the team what an absolute pleasure doing business with you all.
I will definitely do more business in the future highly recommended beyound words no stress or hassle absolutely brilliant from start to finish I am so glad I had chosen doug Brady hi fi
5 star all the way thank you again
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mark,
Thanks for taking the time to leave us a review on Trustpilot. It really means a lot to us and it was a pleasure working with you to help you find your perfect set-up. We do aim to provide a stress free environment for customers to make an informed decision. If you ever need any support, then please know we are always available for you.
Doug Brady HiFi
Awful company to deal with
Awful company to deal with, initially delayed then spoke to Jospeh complete idiot, vacant in possession, awful customer care, avoid this company, zero trust, I was about to blow a load of dosh on a system as they advertise most of the equipment I’m interested in, I thought I’d test the water and see how they reacted to a simple sales task, I’ve got zero confidence. A mess to deal with, slight attitude and was supposed to call me back, he’s excuse is he completely had forgotten.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mr. Merritt,
Thank you for taking the time to leave us a review and share your experience.
We sincerely apologise for what has occurred.
We take your comments very seriously and will be investigating this matter thoroughly, including speaking with the relevant staff to gain a full understanding of the circumstances.
Your feedback will help us identify areas where we can improve our service and ensure a better experience for the community.
A member of our management team will be in touch with you shortly to discuss this matter further.
Thank you again for bringing this issue to our attention.
Doug Brady HiFi
Wow!!!
Wow!!!! What a company what a service from start to finish first class service product, why can’t all companies be like this, would highly recommend. First class.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Brian,
Thank you for taking the time to leave us such a positive review. We really appreciate such kind words. We hope you enjoy your product. If there is anything else we can do for you, or if you have any further questions, please don't hesitate to get in touch with us. We'll be here for you.
Doug Brady HiFI
Lateral Audio Cadenz hi-fi stand
I ordered a Lateral Audio Cadenz hi-fi stand from Doug Brady. This was duly delivered by DPD with no problems.
It was assembled later that day. Instructions were clear and easy to follow. The unit is a top-quality piece of furniture. It looks superb in the lounge.
The service from Doug Brady was excellent in all aspects from start to finish. The company even telephoned me, after I placed the order, to double-check what components I intended to place on the stand to ensure compatibility. A very nice touch and typical of their first-class customer care.
Dave L, Lancashire
29 de novembro de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mr & Mrs Lawrence,
Thanks for taking the time to leave us a review for the product and ourselves. We are really please to hear that the lateral stand was delivered smoothly as well as it being easy to assemble.
We pride ourselves on customer care and service and are really pleased to hear that we were able to meet your expectations. Should you ever need any additional help, support or just want to talk about anything Hi-Fi, please don't hesitate to get in touch.
Doug Brady HiFi
Advice sought, Advice Offered without strings.
I needed advice, I had a 50 year HiFi that I'd inherited and I knew it was probably past plausible resurrection for daily use, and not of collector interest. I needed to talk through the situation with someone who knew what they were talking about, would know the names of the kit I had, know the capabilities. Someone who wouldn't waste my time immediately trying to sell me the latest and greatest fashionable unit.
The Guys at Doug Brady kinda knew from my opening sentence, I was open, I was unlikely to be investing heavily, but they still offered me expert and kindly advice about what my best path was with my sentimentally valuable, but technically obsolete kit. This, to me, is the mark of a real expert. Someone who is not solely focused on the sale, but in helping customers and maintaining a deep knowledge of obscure equipment that they are willing to share. Someone who has the community in mind, not just the customer.
Thankyou!
13 de novembro de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Rob,
Thank you so much for taking the time to share your experience. We’re genuinely pleased that our team at Doug Brady HiFi were able to offer the advice and reassurance you were looking for. Vintage equipment carries a great deal of sentimental value, and it’s important to us that every customer feels heard and supported—whether they’re looking to invest in something new or simply understand the options for a much-loved piece of history.
Our aim has always been to provide honest guidance, grounded in real expertise, without any pressure or agenda. It’s wonderful to know that this approach came through in your visit. We’re delighted we could help you navigate the situation with your 50-year-old system, and we truly appreciate your kind words about the knowledge and care our team strive to maintain.
Doug Brady HiFi
I would like to say a huge thank you to…
I would like to say a huge thank you to Miguel at Doug Brady for his fabulous customer service he was friendly, very knowledgable and extremely helpful, his patience and ability to guide me through the various products and options was very much appreciated and if I were ever to considering any further audio advice or purchases I would definitely seek out Miguel and the Doug Brady guys, so keep up the good work.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Stuart,
Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us. We are really pleased that we were able to guide you through the products and help you find something that you will be really happy with for many years to come. If you ever passing by Stuart, don't hesitate to pop in and say "hello", you are always welcome!
Doug Brady HiFi
Great experience at Doug Brady
Great experience at Doug Brady hifi.
Just wanted to say the above as not often you go buy something and get an honest very knowledgable proffesional no pressure experience ,really impressed by these guys and would'nt hesitate in recommending them ,i shall return and buy from them again
Ian Bell
29 de julho de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Ian
It's always a pleasure to assist you. Thank you for always coming to us. We really do appreciate it and also for leaving us this review. It means a lot to us. Our doors and phone lines are always open to you if you ever need any assistance or advice.
Doug Brady HiFi
Great experience
Great experience in buying my new WiiM streamer and Amp.
They honoured a price that was discussed during Amazon Prime days and delivered it, well packaged to Scotland with no additional charges.
Thanks guys this is how customer service should be.
16 de julho de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Mr Crawford,
Thank you so much for taking the time to leave us a review. It really means a lot to us and we do try to do our best to provide the best customer service. We are pleased to hear that it was well packaged and reached you safely. Hopefully you've got it all up and running and sounding good! If you ever have any questions about Hi-Fi, anything music related, or just want to have discuss something, please don't hesitate to get in contact with us.
Doug Brady Hi-Fi
Great service
Great service, staff polite and helpful product in stock and deliverd next day.
11 de julho de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Tim
Thank you for taking the time to leave us a review.
We are glad that you've received your product. Hopefully it is sounding all good! As always, if you have any questions about your product in terms of setting it up or getting the best possible sound, then please feel free to get in touch with us and we'll do our best for you.
Doug Brady HiFi
I was seeking advice ovef and upgrade…
I was seeking advice ovef and upgrade on a very tight budget. Their advice was fantastic and nog pushy for a quick sale i would wholeheartedly recommend them
30 de maio de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
Hi Adrian, Thanks for taking the time to leave us a review. We do try to provide the best possible service and want customers to be happy with their purchases. If you are ever in need of any further advice, get in touch and we'll do what we can for you. Doug Brady HiFi
I have been using Doug Brady for 40…
I have been using Doug Brady for 40 years, took my original Llyn Axis deck for service and new cartridge, once again fantastic service from Andrew. If you’re serous about your music I would highly recommend the guys there, extremely knowledgeable with years of experience. Ian Paton-Smith.
13 de junho de 2025
Avaliação não solicitada
Resposta da Doug Brady HiFi
HI Ian
Thanks for coming in and seeing us as always. We do our best and Andrew is a a real gem. If you are passing by again at any point, stop by, it's always a pleasure to see you. A hot beverage in on us.
Doug Brady HiFi
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