Downeast Home & Clothing Avaliações 

1.518
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have loved shopping at Downeast for years, but I've noticed that the quality of the clothes has diminished. I recently bought two blouses for work and within 2 wears and washes, both have seams pop... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

We bought an end table and coffee table; we are less than satisfied as the tables are wobbly because the metal frame is bent inward. So even though we put a piece under the legs to balance the unsturd... Ver mais

Avaliado com 3 de um total de 5 estrelas

Don’t order the Coast to Coast swim top if you are very small chested. It has a sewn in lining with no removable padding so it looks very silly on someone with no boobs to fill out the cups (speaking... Ver mais

Avaliado com 1 de um total de 5 estrelas

Downeast a 30 day return policy. I was a little over that and just wanted to exchange. I wonder to for a bigger size. It’s not like these things are going out of style but they would not take it back.... Ver mais

Detalhes da empresa


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(1.518)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Really slow shipping

Really slow shipping. Didn’t even process my order for two business days.

18 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi AO! Thanks for taking the time to reach out to us! Our fulfillment time frame is 2-3 business days it looks like your order was sent on time. We hope that you enjoy your purchase! Let us know if there's anything we can help you with!

Avaliado com 1 de um total de 5 estrelas

None of the items I ordered were…

None of the items I ordered were available and my order was cancelled

18 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Schelly! Thanks for reaching out to us! It looks like you tried ordering furniture pieces online. Unfortunately, they aren't available online at this time and it didn't charge you for the piece. That's why your order was cancelled. Furniture pieces will be available to be purchased online in the near future. Please let us know if you have any questions regarding this.

Avaliado com 5 de um total de 5 estrelas

I have been treated very well every…

I have been treated very well every time I have gone in to the store, and I love the outfits that I bought, they are good quality and very very cute and stylish. I have a skirt that will be here on Monday, and I can’t wait to wear it, the clothes that I have purchased are very comfortable.

17 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Ozetta! Wow! What a kind review! We hope to see you in again soon! Take care!

Avaliado com 5 de um total de 5 estrelas

Awesome

I’ really love it!!

16 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Jacqueline! We appreciate your high star review! We hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Very soft material

Very soft material. Really liked blouse.

16 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Linda! Thanks for sharing your feedback! We hope you continue to enjoy your purchase!

Avaliado com 5 de um total de 5 estrelas

great quality basics

Love the products and very fair pricing. Had a problem with one item and they were very quick to rectify.

14 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Lisa! Thanks for your awesome review! We hope to see you again soon!

Avaliado com 2 de um total de 5 estrelas

I had purchased a dress online and on…

I had purchased a dress online and on it's way to my apartment it got lost. I received an email notifying me that my package had been delivered. I waited a few days to see if it would eventually show up. After doing my own search for the dress, I contacted Downeast and their response was that they were very sorry and it was unfortunate. They didn't offer to reimburse me, send me a new dress, or even contact UPS to find out where my dress was. My dress eventually did show up after being dropped off at the wrong apartment. The dress was actually really cute but was too big so I took it back to the store and they couldn't figure out how much money to refund me because I had bought the dress with a discount code. After explaining to the girl at the cashier FIVE separate times she was doing the math wrong I eventually gave up and got refunded the total discounted amount instead of the money I had spent on the dress. I do not plan on ordering clothes online from Downeast ever again.

13 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com

Avaliado com 3 de um total de 5 estrelas

My order was cancelled without contact…

My order was cancelled without contact due to an item being out of stock. When I asked if it would be restocked I just got a response about getting a refund in a few days. I also wasn't given the option of adjusting my order. I'm hoping that when I order a different color that it doesn't also get cancelled.

13 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. Please reach out to us at 1(800) 337-3076 or email into us at cs@downeststyle.com so we can work towards a resolution.

Avaliado com 5 de um total de 5 estrelas

Great clothes!

12 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Joy,
Your wonderful feedback and rating mean a lot to us. Have a great day!

Avaliado com 1 de um total de 5 estrelas

Failed on expedited delivery

I paid $25 for 1-2 day delivery, then got a notification saying it would arrive 4 days after I ordered it.

9 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Melanie,
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at cs@downeaststyle.com

Avaliado com 5 de um total de 5 estrelas

Great product at a great price

Great product at a great price. Covered everything exactly how I needed it covered 👍🏻👍🏻👍🏻

8 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you again for taking the time to let us know how we did. We look forward to your next visit! Take care!

Avaliado com 3 de um total de 5 estrelas

Delivery

I don't know when is my package coming.

8 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Sofia! It looks like your package should arrive tomorrow! You should have received an e-mail with tracking details. Let us know if there's anything else we can help you with!

Avaliado com 1 de um total de 5 estrelas

After my store visit I received a call…

After my store visit I received a call saying they decided I need to pay more $, then what I was charged. That I needed to give them my card or come back to the store. I thought it was fake. Turns out the store does this everyday. Way bad business!

7 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Catherine,
We would like to have a better understanding about your experience. Please reach out to us at at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com

Avaliado com 5 de um total de 5 estrelas

Modest fashion at a great price!

7 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave a review for us at Downeast. We're happy we could meet your expectations. We look forward to seeing you back again soon!

Avaliado com 5 de um total de 5 estrelas

Love it

Love it! Perfect for adding sleek coverage to underarm and cleavage areas.

6 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Your wonderful feedback and rating mean a lot to us. Thank you!

Avaliado com 5 de um total de 5 estrelas

Work that shirt. Gurl!

Freaking Fantastic!! Never go out of business. Your Wonder Tees are muy perfecto!! You hit it out of the ballpark!

6 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Karen,
We are very happy to have provided you with such a positive experience. Thank you for all the kind words!

Avaliado com 5 de um total de 5 estrelas

Received my items quickly.

5 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We are delighted to read your review. Thank you once again and we hope to see you back soon!

Avaliado com 5 de um total de 5 estrelas

Incredibly fast service!

I have never received an order from a company so fast! My package arrived in 1 or 2 days. I was amazed. This company rivals Amazon for speedy service and I didn't have to pay a yearly fee for that privilege. I love the items I purchased. As usual, they were exactly the quality I have come to know and trust from Downeast.

4 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Mary,
We are happy to hear you loved your purchase! Your loyalty and satisfaction mean a lot to us. We hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Shipping was free & fast

Shipping was free & fast! The shoes I bought fit great!

3 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We are delighted to read your review. Thank you once again and we hope to see you back soon!

Avaliado com 3 de um total de 5 estrelas

The company really needs to make it…

The company really needs to make it easier for customers to return an online order to the store, especially in this competitive online world

1 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Erin! Thanks so much for your feedback! I will be sure to pass it along to our web team. Take care!

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