Dreamfruit Avaliações 

162
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All I can say is wow!! What an amazing selection of fresh exotic fruits! Definitely the best in the game, would highly recommend

Avaliado com 5 de um total de 5 estrelas

A real taste of the exotic right here in the grey old UK. Healthy, yet delicious - the range of exciting and different fruit found in their enticing boxes are not only mysterious, but actually got my... Ver mais

Avaliado com 2 de um total de 5 estrelas

personally didn’t have the best experience. first order they missed some items and left a note saying “we owe you this” I had to message them to figure out they forgot to leave a discount code to... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not received my order from 9 weeks ago. Contacted company several times, left messages and sent copy of my order receipt, still no answer. This is not acceptable, will be contacting my bank for the mo... Ver mais

Detalhes da empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(162)

5 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Received substitutes that we were not asked about

Good service and selection but we received substitutes for some items and we were not asked if this was ok so we had some disappointment when opening the packaging. I contacted the company via email but sadly received no reply. Other than that was arrived was good quality and nicely packaged.

11 de setembro de 2021
Avaliado com 4 de um total de 5 estrelas

I am giving dreamfruit 4/5 stars even…

I am giving dreamfruit 4/5 stars even though unfortunately 24hrs after arrival my fruit went mouldy. I reached out, they called me straight away with solutions as to how to rectify and a full refund. Incredible customer service, Ben was amazing!

9 de setembro de 2021
Avaliado com 4 de um total de 5 estrelas

Box of fruit arrived on time and really…

Box of fruit arrived on time and really fresh as it was for a gift it was really well packed.
The only one issue I found was there was no card to say what each of the fruits were or origin and it would have been really nice to now what was in the box

28 de agosto de 2021
Avaliado com 3 de um total de 5 estrelas

First time ordering the box

First time ordering the box, payment system straight forward and website is easy to understand and order. My 2 let downs were, didn't receive an email to say it was dispatched as I was sending it to mum, It was hand delivered with no name on the box by a gentleman, so my mum was suspicious of even taking the box. There is nothing wrong with hand delivery but just have the staff say what it is, or place the name on the box. My 2nd one is, not sure if you do, do this already but a leaflet explaining the fruit inside the box, not everyone is available to view your website if it's sent as a gift. Other than that the fruits were lovely and sweeeet will definitely order again.

19 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

I'm 💯 pleased with service 👍🏽👏🏽 excellent! Top quality service 🤩 highly recommended 👏🏽 #Teamdreamfruitukalltheway!

So I must honestly say that I 💯 highly recommend dreamfruituk. The customer service is so commendable and reassuring. I was fortunate to also recieve a replacement for my 1st order ever placed with company with a repeat of the same items due to fruits being unfortunately in a bit of bad batch. I was very pleased with 2nd batch fruits (Guinep & Lychee) sent, so much fresher and absolutely deliscous to taste. Packaging and delivery is also superb 👍🏽🤗 I definately looking forward make another purchases here and I am all for supporting small business, esp black owned 👏🏽💪🏽 #ThanksDreamFruit! #HappyWithOrder

9 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely amazing

Absolutely amazing. Me & my 2 year old daughter have been Loving all the fruits we buy from dreamfruits.
They have a great team.

Would love to see them at a market in Birmingham some day soon

19 de julho de 2021
logotipo da Dreamfruit

Resposta da Dreamfruit

Hey Jack, glad you and the little one are enjoying the fruits. We are always looking for more markets to be a part of. Hopefully we can join one near you soon!

Avaliado com 5 de um total de 5 estrelas

Heavenly box of happiness

Omg!!! This exceeded my expectations so much! I got delivered a heavenly box of happiness! I cant wait to order again. Me and my son sat and tasted all the different fruits. It was so fun and the smell was incredible! They were all delicious. Thankyou so much for making our day!

7 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Box and fruits arrived damaged but I got sent new ones

Box and fruits arrived damaged and some eveb covered in fungus.

Hello,
I did email the company with pictures last week but didn’t get any reply.

This issue has been resolved very quickly and i am very happy with the results. All the damaged fruits were replaced and delicious.

3 de julho de 2021
logotipo da Dreamfruit

Resposta da Dreamfruit

Hi Khaleda,

I am sorry to hear this has happened. Please could you provide us with a picture and we would be happy to send another box.

Kind Regards,

Connor

Avaliado com 5 de um total de 5 estrelas

Loving my fruit

Loving my fruit, very fresh and good quality. I’m loving all my exotic fruit smoothie bowls for breakfast. I will be treating myself again very soon !!

7 de junho de 2021
Avaliado com 4 de um total de 5 estrelas

Service

Good service

1 de junho de 2021
Avaliação não solicitada
logotipo da Dreamfruit

Resposta da Dreamfruit

Hi Dave, I am sorry we didn't meet your delivery expectations. Our policy is 3 to 5 working days. I believe you will receive your fruits within this time frame.

Please feel free to contact us if you need any assistance. 07961 243 700

Avaliado com 5 de um total de 5 estrelas

Definitely recommend Dreamfruit

Definitely recommend Dreamfruit! I've ordered from them three times now and always had a great service from ordering and delivering. The delivery person is always friendly and attentive to the customer, my mother is now a customer. I also like that (through social media) you are also notified of new fruits in season or available. Thank you Dreamfruit team!

18 de maio de 2021

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