DreamLease Vehicle Leasing Specialists Avaliações 

712
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Dream Lease, especially with Martin Wisby. He was extremely professional, straightforward and helpful throughout the entire process. I originally contacted Martin... Ver mais

Avaliado com 5 de um total de 5 estrelas

The consultant Martin Wisby was very helpful and professonal. The paperwork was clear and well set out and he dealt with any queries quickly and effectively.

Avaliado com 5 de um total de 5 estrelas

My lease was dealt with by Jakub who was helpful, professional and friendly. He discussed my options with me and made sensible recommendations for the best deal. His customer service was excellent kee... Ver mais

Avaliado com 5 de um total de 5 estrelas

experience with Tom Glen at dreamlease was excellent. easy to talk to. straightforward procedure. explained to me what i needed to know. enjoying the passat. many thanks

Detalhes da empresa

  1. Serviço de Locação
  2. também em
  3. Serviço de Leasing de Carros

Escrito pela empresa

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

712 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(712)

328 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

So far, so good

The order process has been very smooth so far. Martin has been very responsive and informative. The car is have chosen is a factory order so I'll have to wait and see how the service progresses but I've been extremely happy so far.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Started well

Started well, finished poorly. Despite having refined the deal, signing the finance agreement and agreeing provisional delivery date. Overnight the price changed by £32 a month due to a mistake. Poor practice or lack of attention? We cancelled and got a better deal.

19 de junho de 2026
Avaliação não solicitada
logotipo da DreamLease Vehicle Leasing Specialists

Resposta da DreamLease Vehicle Leasing Specialists

Thank you for taking the time to share your experience. your feedback is invaluable in helping us improve and we sincerely apologise that we let you down.
Our investigation found that a human error resulted in the monthly rental being quoted incorrectly. We fully appreciate how disappointing and frustrating it must have been to discover this after you had signed your order form.
Unfortunately, due to the pricing discrepancy, we were unable to issue the finance agreement or arrange delivery of the vehicle. We completely understand why this led you to cancel your order and appreciate the frustration and inconvenience this caused.
We take full responsibility for this mistake and are reviewing our processes to help minimise the risk of similar errors occurring in the future.
We're truly sorry that we weren't able to complete your order and regret that we fell short of the standards you rightly expected from us. We wish you all the very best with your new vehicle.

Avaliado com 5 de um total de 5 estrelas

Martin

Martin, the Sales Exec, responsible for my case was extremely helpful. Helped me throughout the process and answered all my questions. Very fast and efficient service.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great experience with Martin…

We had a great experience with Martin at Dream Lease. He was extremely helpful throughout the whole process, taking the time to answer all of our questions and explain everything clearly.

Martin put a lot of time and effort into finding us the best deal possible and kept us informed every step of the way. Nothing ever felt rushed, and he was always happy to help whenever we needed advice or reassurance.

We're really pleased with the service we received and couldn't be happier with the outcome. We'd highly recommend Martin and Dream Lease to anyone looking for a hassle-free and professional leasing experience. Thanks again, Martin!

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service with Dreamlease

Fantastic service with Dreamlease!
Jakub was very helpful when choosing my new car, he was very knowledgeable and answered any questions I had about the car before I made a final decision.
The whole process was very straightforward forward and they kept me informed every step from placing the order to the delivery of my car this morning.
I will definitely use Dreamlease in the future when leasing my next car.

16 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Jaecoo 7 order

I contacted quite a few car lease companies and found the best deal was with DreamLease , I spoke to Martin Wisby who was very kind and patient and help me through the process .. Now looking forward to receiving my Jaecoo 7 in the next few weeks . very happy with the service I've received especially Martins help

15 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

'Thank you'

I found Martin very helpful, he was always at the end of a phone when I needed to ask questions and believe me I had many. In other words he always went the extra mile to ensure I fully understood the process. I would definitely recommend Martin and the company to anyone considering leasing a car.

12 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rubbish company

Absolute rubbish company, awful customer service, told information that changes constantly. Constantly having to chase, calls and emails not returned. I would not recommend- especially Billal

11 de junho de 2026
Avaliação não solicitada
logotipo da DreamLease Vehicle Leasing Specialists

Resposta da DreamLease Vehicle Leasing Specialists

Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with us has left you feeling this way.

As discussed yesterday, we are actively investigating the concerns you raised to fully understand what happened and address the issues appropriately. We take feedback such as yours very seriously and are committed to learning from it and improving our service.

Thank you for bringing these matters to our attention, and we appreciate the opportunity to work with you towards a resolution.

Avaliado com 5 de um total de 5 estrelas

Having never leased a car before I was…

Having never leased a car before I was somewhat apprehensive. However from the initial call through to delivery the service provided was seamless. Particular thanks to Tom Glen for his help throughout.

8 de junho de 2026
Avaliação não solicitada

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