Dreams - Reading Avaliações 

310
O TrustScore é 5 de um total de 5

4,8

Brunel Retail Park, RG2 0HS Reading, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Huge shoutout to Alex at the Reading Dreams Store! From the moment we stepped into Dreams Reading, it didn't take long for Alex to approach us and walk us through the different types of mattresse... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service at Dreams has been stand out amazing from start to finish. Brilliant at point of sale, the guy at the shop was extremely knowledgeable and patient while we tried out every mattress in... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service I received from Claire @ Dreams Brunel Retail Park, Reading was absolutely fantastic!! She advised on the right mattress for me, the right pillows for me and all with a smile and a great c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went into Dreams retail shop to see the bed collection then ordered online after checking our home options. From online order: Swift delivery. Good communication, especially on the day. Easily assem... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Brunel Retail Park, RG2 0HS, Reading, Reino Unido

  • 01182068447

4,8

Excelente

O TrustScore é 5 de um total de 5

310 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(310)

13.337 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank your team in the shop and your…

Thank your team in the shop and your delivery team for all the help,it’s been a pleasure to do business with your company,we can thoroughly recommend dreams for the way they conduct their business,so friendly and helpful from start to finish.thank you all at dreams.we wish you all a great Christmas.regards tom and Eileen cox

13 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Dreams bed delivery

Dreams bed delivery. The team arrived on time and were quick to collect the old bed and build the new frame. There was one glitch that the mattress we ordered was not on the delivery van but this was swiftly rectified and delivered within half an hour. The mattress has proved to be so comfortable and has improved our sleep quality. The team gave us clear and helpful advice on mattress care.

14 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

What 'Dreams' are made of

Bed hunting with my husband is not fun however turned out to be a 'Dream Experience'

We started at Bensons for Beds in Reading...don't recommend then moved onto Dreams.

Totally different experiences and my husband was actually enjoying himself, bouncing on the beds.

Claire was absolutely outstanding and delivered the best customer service.

We were quite confused but Claire guided us through the process and we had a sleep test too.

The following week we returned and purchased our mattress.

Kevin (The Manager) and Claire remembered us and we were delighted with whole experience.

Go straight to Dreams!!!

22 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very helpful in the shop

Very helpful in the shop. Showed all the recommended mattresses, not just the most expensive.
Only negative was extra cost to take it to bedroom especially as I paid for the old one to be removed so they needed to go to the bedroom

17 de outubro de 2025
Avaliado com 4 de um total de 5 estrelas

Friendly helpful servive

I have back pain so went to Dreams to get a new mattress. It came within two weeks, but within a very short time my back pain intensified so much I could hardly walk. The mattress was too hard. I went back to Dreams to order another mattress which was £405 cheaper than the first. I expected this amount to be credited to my credit card, but was shocked to be told I would get vouchers instead. However, I had further talks with Dreams and they credited my card with with half of the outstanding value and I took the rest in vouchers. So a happy ending.

15 de julho de 2025
Avaliação não solicitada
logotipo da Dreams - Reading

Resposta da Dreams - Reading

Good Afternoon Suzanne

Thank you for your review. Thank you for taking the time to speak to me today. I have sent you a follow up email, and I look forward to hearing back from you soon

Kind Regards
Nick

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