Drivalia UK - BIRMINGHAM CITY Avaliações 

5
O TrustScore é 3.5 de um total de 5

3,7

Summer Lane 318, B19 3RH Birmingham, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is lo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would re... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and r... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Locadora de Carros

Sobre Drivalia UK - BIRMINGHAM CITY

Escrito pela empresa

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Informações de contato

  • Summer Lane 318, B19 3RH, Birmingham, England, Reino Unido

  • 02475316802

3,7

Bom

O TrustScore é 3.5 de um total de 5

5 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(5)

4.814 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

5 * CAR HIRE

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is looking for a reliable car hire please book with this branch ....5* all day long 🚘

18 de julho de 2026
Avaliação não solicitada
logotipo da Drivalia UK - BIRMINGHAM CITY

Resposta da Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Avaliado com 1 de um total de 5 estrelas

Avoid this rental company

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer available and id have to pay full weekend rental charge again. Car only held for 60mins and this was buried in t&cs. Will never use again. Shocking!

22 de maio de 2026
Avaliação não solicitada
logotipo da Drivalia UK - BIRMINGHAM CITY

Resposta da Drivalia UK - BIRMINGHAM CITY

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

Avaliado com 5 de um total de 5 estrelas

Great experience overall

Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and return were quick and straightforward.

11 de abril de 2026
Avaliação não solicitada
logotipo da Drivalia UK - BIRMINGHAM CITY

Resposta da Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Avaliado com 5 de um total de 5 estrelas

Excellent service at summer lane…

Excellent service at summer lane Birmingham

30 de março de 2026
Avaliação não solicitada
logotipo da Drivalia UK - BIRMINGHAM CITY

Resposta da Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Avaliado com 5 de um total de 5 estrelas

Afree Noor provided exceptional service…

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would recommend Drivalia vehicle clean and up todate, great value for money. Hiring process simple .

11 de novembro de 2025
Avaliação não solicitada
logotipo da Drivalia UK - BIRMINGHAM CITY

Resposta da Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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