I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... Ver mais
A empresa respondeu
Localização
Trocar localização35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB
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Veja o que dizem as avaliações
Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
We now regularly use Drivalia when renting cars from Glasgow Airport. Prices are much cheaper than the on-site companies, cars are absolutely great as are the staff and the free shuttle bus transfer i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Drivalia UK - GLASGOW AIRPORT
Escrito pela empresa
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contato
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Reino Unido
- 0141 611 7100
3,6
Bom
456 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gary was very polite and efficient
Gary was very polite and efficient
28 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel at Glasgow Airport was…
Daniel at Glasgow Airport was outstanding. Very knowledgeable, took me through the basics of the car before leaving .
Again on my return, it was Daniel that greeted me.
I had a really positive experience and eiukd def recommend this company and by far the cheapest.
Was exceptionally happy with overall experience.
10 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
They know how to take your moneys
Worst experience ever. Giving 1 star because I cannot give zero. We asked for a car and when we arrived they gave us an older and smaller car saying that they will refund the difference at the end. They charged us the full deposit (1500£) for a small damage that a camper van made reversing into us. They don’t chase other insurances for damages made by third parts. That’s why I am asking to myself what’s their job then? What’s the standard coverage made for if you have to give the entire deposit even if you don’t have any fault? BE CAREFUL WHEN YOU RENT CARS WITH THEM BECAUSE THEY REALLY KNOW HOW TO MAKE YOU SPEND LOADS OF MONEY.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I had a good experience with the…
I had a good experience with the company. Daniel was attentive and good to answer our questions .
1 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Harry delivered a quick and efficient…
Harry delivered a quick and efficient service
14 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel at Drivalia Glasgow Airport was…
Daniel at Drivalia Glasgow Airport was fantastic!!! He was so helpful and kind and he helped us get a car that suited our needs perfectly at an affordable price. I absolutely recommend Drivalia for anyone needing a car in Glasgow. They are much more helpful and provide much better customer service than any of their competitors!!! Thank you so much Daniel you are a hero and have made our Scottish holiday!
10 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service !
Shuttle driver collected me within 5 mins of calling the number. Less than 5 mins drive to collect car. Gary on the desk was great explained everything really well, super friendly and professional and the speedy check in worked great too where I was able to upload all my documents quickly.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Harry was excellent consultant , I’d recommend the Paisley drivalia
9 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary is the number one!
9 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service, really easy to both collect and return the car
8 de agosto de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
All well, cheers Daniel
All well. Very helpful staff - Daniel, cheers
25 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Asked to pay £2500 excess which can…
Asked to pay £2500 excess which can take upto 28 days to refund or £160 or £200 pound excess waiver which was non refundable…
How many people have £2500 in their bank account these days..
Of course you’re at their offsite centre with a take it or leave it option.
I left the £2500 deposit as I drive slow and safe, but none of this was in the pre booking, it looks opportunistic…
An American lady flipped her lid in front of me when asked for the same…
You can make your own mind up, as the excess waiver option cost more than the car hire…
31 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Rented a car from Drivalia at Glasgow…
Rented a car from Drivalia at Glasgow airport. The pick up service was very efficient and smooth. I had a tight return schedule to catch a flight at0850 with the office opening at 0800.
The staff member turned up early checked the car in and then drove me to the airport, all before 0800. Such friendly, efficient service is so rare from car rental companies. Thank you so much and I have no hesitation in recommending Drivalia.
28 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel was excellent great customer…
Daniel was excellent great customer service very quick pick up
26 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Thanks Gary
All straight forward picked up at airport taken to the yard picked up car returned it to yard taken back to airport all good thanks Gary
18 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
We had the best experience at Drivalia…
We had the best experience at Drivalia Paisely all thanks to Harry. He was extremely helpful from start to finish with great attention to detail and excellent customer service! See you next time we’re in Scotland!
18 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
great service by Harry
18 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
Effortless transaction
Daniel made the car hire system effortless and seamless. First time using them and will definitely use again.
5 de julho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
Awful experience
Booked a one-way car hire (cost £111) from their Glasgow Airport branch to Manchester Airport. After a 20 minute wait I was provided with a Peugeot 208 that had clear damage down the entirety of one side. My sign of at check out for departure took another 20 minutes due to the amount of damage not recorded by their team. In addition, the car has not been cleaned inside (it was absolutely filthy).
Upon complaining I was told this vehicle was all they would give me, and I could wait if I wanted it cleaned. But it was 15 minutes to closing time and I'd already been there over 40 minutes. The chap serving me seemed totally disinterested. So I reluctantly left feeling like I didn't matter.
I complained to the branch manager post hire through their website and was offered 10% off my next hire. Absolutely pathetic effort from them. Will not need their discount as wouldn't touch them with a barge pole again.
30 de junho de 2025
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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