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Drive lah Avaliações 1.563

•
O TrustScore é 4.5 de um total de 5

4,7

Local de Compartilhamento de Carros
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dear Drivelah , I would like to compliment Ms Evelyn and Ms Gem for their efficient service to help me today. The issue was a guest exceed the allowable mileage for the trip. Gem was the 1st pers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tried using Singpass to register for instant verification but your system doesn't work. Had to do it manually and that's so frustrating waiting for your team to verify it. Luckily Edelyn was there to... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

It was my first time getting a booking through DriveLah app. I had alot of difficulties getting through the verification processes. Made several calls to your customer service but my problems still e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gab supported me when having issue with my verification process since my singpass invalid via app. Fill in manually but took sometime to fill up all particulars. Thanks for support Gab.

A empresa respondeu

Detalhes da empresa

  1. Local de Compartilhamento de Carros
  2. Locadora de Carros

Escrito pela empresa

As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value. In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 22% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Efficient Staff Evelyn and Gem.

Dear Drivelah , I would like to compliment Ms Evelyn and Ms Gem for their efficient service to help me today.

The issue was a guest exceed the allowable mileage for the trip. Gem was the 1st person who took my case and she was very quick to respond to send to the correct department handling this sort of resolution team. Evelyn was there to investigate and check back on me within a few hours with the payout details in the next month.

I am happy to have met this 2 staffs who knows what they are doing. If not I might be led on by some others go a merry go round to reach the reach dept. thank you Gem and Evelyn.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Melvin great help in assisting me on my…

Melvin great help in assisting me on my issue. Thank you very much

8 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Bryan,

Thank you for your feedback and the positivity. We're glad you had an excellent experience. And Melvin was able to assist you and resolve your issue. We’ll be sure to pass your kind words on to him.

Thanks for choosing Drive lah, look forward to seeing you again soon.

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Gab was fantastic

6 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Seocheng,

Thank you for your kind feedback — we’re glad to hear Gab provided fantastic support. We’ll be sure to pass your appreciation on to him.

Thanks for choosing Drive lah. Enjoy your day!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Thanks for Edelyn for assist

Thanks for Edelyn for assist

6 de abril de 2026
Avaliação não solicitada
logotipo da Drive lah

Resposta de Drive lah

Hi Junkeat,

Thank you for your feedback — we’re glad to hear Edelyn was able to assist you. We’ll be sure to pass your appreciation on to her.

At Drive Lah, we appreciate your support and are always here if you need any further help.

Thanks again!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Prompt reply by Edelyn!

Prompt reply by Edelyn!

6 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Sunny,

Thank you for your feedback — great to hear Edelyn was prompt in her replies. We’ll be sure to pass your kind words on to her.

Appreciate your support!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

we need more people like her

Edelyn is very helpful give me full explanation needed and will answer my question in detail :)

4 de abril de 2026
Avaliação não solicitada
logotipo da Drive lah

Resposta de Drive lah

Hi Mohd,

What a lovely thing to say. Thank you for your kind feedback — we’re glad to hear Edelyn was helpful and provided clear, detailed explanations to support your questions. We’ll be sure to pass your appreciation on to her, it will make her day.

At Drive lah, we truly value providing thorough and helpful support to our users.

Thanks again for your support!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Gab supported me when having issue with…

Gab supported me when having issue with my verification process since my singpass invalid via app. Fill in manually but took sometime to fill up all particulars.
Thanks for support Gab.

3 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Norkhairil

Thank you for sharing your experience — we’re sorry to hear about the trouble with your Singpass verification, but glad Gab was able to support you through the manual process and assist along the way. We understand it can take some time, and we appreciate your patience.

We’ll be sure to pass your kind words on to Gab.

At Drive Lah, we’re committed to supporting our users and making the verification process as smooth as possible.

Thanks again for your feedback! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes.

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Thank you very much for the guidance…

Thank you very much for the guidance and support assisted, Trixie is very patient with the help in my drive lah account,,, once again thank you so much,,,

3 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Mun'im,

Thank you for your kind words — we’re really glad to hear Trixie was patient and able to guide you through your Drive lah account setup and support you along the way. Welcome to the community! We’ll be sure to pass your appreciation on to her.

At Drive lah, we’re always here to provide helpful and supportive assistance whenever you need it.

Thanks again for your support!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Customer Service

Tried using Singpass to register for instant verification but your system doesn't work. Had to do it manually and that's so frustrating waiting for your team to verify it. Luckily Edelyn was there to coordinate & help me expedite the whole process. Thank you so much Edelyn.

2 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Mabel,

Thank you for sharing your experience — we’re sorry to hear about the frustration with the Singpass instant verification process. We understand how important a smooth onboarding experience is, and we appreciate your patience while it was handled manually.

We’re glad to hear Edelyn was able to step in, coordinate, and help expedite your verification. We’ll be sure to pass your kind words on to her.

At Drive lah, we’re continuously working to improve our verification processes and overall user experience.

Thanks again for your feedback and support! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes.

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Trixie resolved my issue expeditiously

2 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi there,

Thanks for sharing your feedback — great to hear Trixie was able to resolve your issue quickly and efficiently. We’ll be sure to pass your kind words on to her.

At Drive Lah, we’re committed to providing prompt and effective support whenever you need it.

Appreciate your support!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Gabriel assisting me so well n patience

2 de abril de 2026
Avaliação não solicitada
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Resposta de Drive lah

Hi Faezeh,

Thank you for sharing your experience — we’re glad to hear Gabriel assisted you well and showed patience throughout the process. We’ll be sure to pass your kind feedback on to him.

At Drive lah, we appreciate your support and are always here to help whenever you need assistance.

Thanks again!

- The Drive lah Team

Avaliado com 5 de um total de 5 estrelas

Trixie was fast and prompt with her…

Trixie was fast and prompt with her replies

1 de abril de 2026
Avaliação não solicitada
logotipo da Drive lah

Resposta de Drive lah

Hi Atigah,

Thanks for your feedback — great to hear Trixie was fast and prompt with her replies. We’ll be sure to pass your kind words on to her.

At Drive lah, we’re committed to providing responsive and helpful support for all our users.

Appreciate your support!

- The Drive lah Team

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