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DriveTime Car Sales - Downey Avaliações 54

O TrustScore é 4.5 de um total de 5

4,6

9262 Firestone Blvd, 90241 Downey, CA, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The car I wanted was at the price and down payment that I could work in my budget!! The representative that assisted me with purchase was quick to review submitted documents and made the process quick... Ver mais


Detalhes da empresa

  1. Revendedora de carros usados
  2. Loja de Automóveis
  3. Concessionária
  4. Financiamento e Empréstimo de Carros

Sobre DriveTime Car Sales - Downey

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 9262 Firestone Blvd, 90241, Downey, CA, Estados Unidos

  • 15629409360
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Discover DriveTime

Shop every car with your personalized terms!

4,6

Excelente

O TrustScore é 4.5 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was treated very well

I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made the whole process very easy.

24 de outubro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

We appreciate the 5-star rating you submitted, Melanie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Timetra was able to create that for you!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Good Customer service

The service that I had was easy fast installing I enjoyed being there and I was able to be comfortable and be myself

18 de outubro de 2025
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for taking the time to leave a review, Letishia! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Timetra made me very comfortable from…

Timetra made me very comfortable from the very beginning. Made me at easy in a usual stressful experience of car buying.. Provided great information and details.

10 de outubro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Hello Terri Hall, Thank you so much for taking the time to review your visit at our Downey DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Ask for Timetra

Timetra was great and never rushed the sales process. She answered all my questions and helped me pick out a great car. Ask for Timetra.

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service with excellent…

Great customer service with excellent etiquette

6 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review, Hector. We love hearing that you were pleased with your experience at Downey DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Yonathan made the experience

Yonathan made the experience, easy and pleasant!

6 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review, Krystal . We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service

6 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Everything went smooth and yonathan was…

Everything went smooth and yonathan was great every step of the way.

5 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review. We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Avaliado com 4 de um total de 5 estrelas

It was a true blessing to deal with…

It was a true blessing to deal with Robert. Mary is yeah, we attended to our needs very quickly.

31 de agosto de 2025
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review, Robert . We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Avaliado com 1 de um total de 5 estrelas

Worst experience ever!

Less then one month from getting this car from DriveTime in Downey, CA..... I've had so many issues and the issues continue without help. I'm a single mom. I've had emergencies and without a vehicle makes it harder for me to get around and money I can't keep spending. Why do you sell lemons to people in need? Having to spend thousands on a car I literally just got and still having to make payments is completely unfair and so disgusting that you would take advantage of people.

10 de junho de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

The Representative Edwin was very…

The Representative Edwin was very friendly, well informed on insurance companies, he's negotiating was ON POINT.

15 de agosto de 2025
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

I am thrilled to hear you had a great buying experience! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 1 de um total de 5 estrelas

Buyer Beware Do not purchase from them

Buyer Beware Do not purchase from them. Car broke down Warning Engine Malfunction Power Reduce Service Now! Do Not Drive! 30 days after purchasing car, Barely drove it. Spark Plugs need to be replaced. Guarantee what happens after you purchase will not be covered under your warranty. They are nice and welcoming until you purchase. They are scammers!!! SCAMMERS!!!

16 de março de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for leaving your review, UniquelyShonnie S.. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

Best experience!!

4 de fevereiro de 2025
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for sharing your feedback with us, Alan Pescador.
We're thrilled to know you had a positive buying experience while at our Downey DriveTime.

We appreciate you submitting a review!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

It was a great experience

It was a great experience. From the moment of arrival...Edwin was courteous. Helping me to choose what vehicle was best for me, work with me through the whole process...from beginning to end...to when he gave me the keys to my car.

23 de novembro de 2024
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

Thank you for taking the time to leave a review, Laura! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

The sales people were very nice and…

The sales people were very nice and very helpful. It wasn't that bad of a wait, took a couple of hours and we were out the door in a vehicle that we like very much. I will recommend friends.

4 de outubro de 2024
logotipo da DriveTime Car Sales - Downey

Resposta da DriveTime Car Sales - Downey

We're grateful to have you as a valued DriveTime customer, Gilbert. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Avaliado com 4 de um total de 5 estrelas

I had the best experience financing my…

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle I wanted at the Downey location. Once I arrived at the Downey location Edwin finalized the deal with fast and knowledgeable service. Couldn’t ask for more except for maybe a bigger selection of cars. But all in all I’m very happy with my purchase!

23 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

The process was very easy

The process was very easy, you pick your car, pick your down payment amount, sign your contract and drive off the lot its that simply. This was my first time purchasing a car at a dealership

30 de junho de 2024

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