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DriveTime Car Sales - Fort Worth Avaliações 

86
O TrustScore é 4.5 de um total de 5

4,6

3333 Alta Mere Dr, 76116 Fort Worth, TX, US


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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I purchased a car with DriveTime and if I had not been driving 200 miles to close this deal I would have turned it down.First of all I only had a small down payment. But right before I headed out to g... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lauren was absolutely AMAZING! She was so kind, extremely patient, knowledgeable, and very helpful. This best experience I’ve ever had purchasing an automobile and it did not take very long. I would r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ashley was awesome to work with, she made me very comfortable and the process is painless. This is my second vehicle from DriveTime and they are both quality vehicles. I highly recommend Ashley and D... Ver mais


Detalhes da empresa

  1. Revendedora de carros usados
  2. Loja de Automóveis
  3. Concessionária
  4. Financiamento e Empréstimo de Carros

Sobre DriveTime Car Sales - Fort Worth

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 3333 Alta Mere Dr, 76116, Fort Worth, TX, Estados Unidos

  • 18177389415
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Shop every car with your personalized terms!

4,6

Excelente

O TrustScore é 4.5 de um total de 5

86 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(86)

3.516 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Gonzalo was amazing

Gonzalo was amazing! It took about 2 hours and I was in a new car. I would highly recommend this DriveTime to anyone. I'm so excited for my new car

15 de novembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Hello Jasmine Noble, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient process.

Very quick and efficient process.
Joseph was great and informative.

10 de novembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

We appreciate the 5-star rating you submitted, Tori. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Joseph was able to create that for you!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Our sales rep Austin Bates was very…

Our sales rep Austin Bates was very helpful and patient. It was my daughter's first time buying a car and he made her experience a good one.

10 de novembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Hello Suzanna, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

No pressure...work with ya ora!!!

Mr. Austin Bates was very attentive and friendly as was all the associates at the Fort Worth location!

8 de novembro de 2025
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

I am thrilled to hear you had a great buying experience at our Fort Worth DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

amazing experience

The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and we left with a new car. Gonzalo was super helpful, calm, patient and answered all of our questions. Wee got there around 3… picked a car, test drive it, came back and did all the paperwork work and was driving it off the lot before 5:30. Thank you Gonzalo.

18 de outubro de 2025
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

I am thrilled to hear you had a great buying experience at our Fort Worth DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Joshua was real helpful and he got me…

Joshua was real helpful and he got me the right vehicle I could afford.

23 de setembro de 2025
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Hello Waymon Reliford, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 1 de um total de 5 estrelas

Ridiculous

I had purchased a car on 7/19/2025 from the DriveTime on Altamere Drive in Fort Worth Texas. I thought the experience had gone well. I had a rental so I couldn’t officially pick up the car until Monday 7/21/2025. I went to the dealership picked up the vehicle drove to work. When I got off work I could see under the vehicle there was a metal plate hanging down. I tried 3 different times to call DriveTime they just put me off to Silvertock the warranty department. Mind you I had the car a total of 8 hours in my possession. Then I look on the photos I took Saturday at the dealership to see if it was in the picture I had sent to the insurance company and it was. First off the tire had low air so they had to add that. How did u not notice the part hanging down! Second I am on my way to work Tuesday 7/22/2025 and the gas light comes on so I had no gas! But believe me the rep Laura made damn sure the woman before me had a full tank of gas in her vehicle before she drove off the lot so now I have to wait until Saturday 7/28/2025 because I work 6 days a week to go to Meineke and pray that I don’t have to pay out of pocket for something I did not do!! Just want to say great customer service NOT! Thank you for making me write a forced review before leaving the lot on Saturday!! Oh and I have pictures of everything if need be!!!

19 de julho de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Thank you for leaving your review, Amanda We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

Laura very professional and very…

Laura very professional and very helpful plus knowledgeable

18 de junho de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

We appreciate the 5-star rating you submitted, Isaiah. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Laura was able to create that for you!

Thank you,

DriveTime Customer Relations

Avaliado com 2 de um total de 5 estrelas

I bought a 2015 Jeep Compass that was…

I bought a 2015 Jeep Compass that was supposed to be a 2018 Jeep Compass...Laura was not paying attention to my texts and I got a POS of a vehicle that I had to take all the way to Lewisville to trade out for a 2017 Jeep Renegade. I love the vehicle but I have already had to change the oil, Change both Cabin and air filters and spark plugs. The oil was nasty and the filters had leaves and twigs in them. I was told everything was changed out ... but wasn't a fact. The Lewisville people were very helpful and worked fast as possible to get me in and out and I will buy from them in the future..not the one in Fort Worth. I would like to get my money back for the parts I had to buy. After all I spent $112.78 on the parts and another 68.00 on the oil change.

22 de maio de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Thank you for leaving your review, Timothy Von Wyden. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 1 de um total de 5 estrelas

Take the car to a licensed mechanic…‼️ Or have them come with you ‼️

Take the car to a licensed mechanic please before purchasing.. I had the car for only 9 months the head gasket blowed and of course they couldn’t help me into something else .. It takes 7 years for that to happen non stop problems.. Save yourself time and invest your money into another company.. They will tell u they action the car off but sale it to another customer and add it to your credit so they could get double the money smh I’m so disappointed never missed a payment and they couldn’t help me .. Stop selling lemons period.. I’m still blessed tho I don’t wish this on no one.. Stop scamming folks that work hard for their money..

1 de janeiro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Thank you for leaving your review, Kiesha Jones. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 2 de um total de 5 estrelas

I bought a 2020 kia soul on 4.12.25

I bought a 2020 kia soul on 4.12.25. Within 4 days the engine light came on. I called drivetime and was told to take it to a place to be checked.
I had to wait a couple days which put it past the 5 day return policy. I am told the car has a transmission problem and the place I took it to doesn't deal with transmissions.
I should have known not to get the car when they made an error with the first car we chose. It is ridiculous that I've had the car under 2 weeks and I have to worry about a major problem.

15 de abril de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Thank you for leaving your review, Sharianne Bragdon. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

I think my experience in buying a car…

I think my experience in buying a car was nice and smooth. Ashley Kelly is an awesome car saleswoman. Thank you guys!

22 de março de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Joseph Kayembe was very patient

Joseph Kayembe was very patient. It was a long process. I had a lot of questions since I knew absolutely nothing of what was being talked about. He was very good at going into detail so I could understand the whole process.

26 de fevereiro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Hello Morgan Price, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Joseph Keyembe was just the Best.He was…

Joseph Keyembe was just the Best.He was so patient with me.He took his time and explained very thing,and took his time with me not knowing what SUV I wanted.

12 de fevereiro de 2025
logotipo da DriveTime Car Sales - Fort Worth

Resposta da DriveTime Car Sales - Fort Worth

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

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