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DriveTime Car Sales - Jackson Avaliações 56

O TrustScore é 5 de um total de 5

4,8

5326 I 55 N, 39211 Jackson, MS, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wynnton, DJ, Brian, Sakeia, were excellent in our car buying process. Jay was our salesman. Incredibly patient, knowledgeable and pro active. He was very honest about the conditions of the cars we tes... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience was great with Sakeia at Drivetime Jackson, Ms. She was patient and friendly with me throughout the entire process. She also was also nice enough to allow me to test drive at least 3 veh... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jay was very helpful courteous n pleasant to work with. I recommend him for everyone 👍🤗😁o n all the rest of the employees were happy n courteous with me n the other clients that were there 👍 they... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brian was so helpful. He had all my paperwork ready. Brain made sure he was about to sale me a great car . The first car had a malfunction going on and he did everything to see what the code was and w... Ver mais


Detalhes da empresa

  1. Revendedora de carros usados
  2. Loja de Automóveis
  3. Concessionária
  4. Financiamento e Empréstimo de Carros

Sobre DriveTime Car Sales - Jackson

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 5326 I 55 N, 39211, Jackson, MS, Estados Unidos

  • 16018130180
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Discover DriveTime

Shop every car with your personalized terms!

4,8

Excelente

O TrustScore é 5 de um total de 5

56 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Very nice and pleasant to work with

Very nice and pleasant to work with! Brian gave me the best deal on the vehicle I wanted! They also have team work which was nice to see as a customer.

5 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

We are grateful to have you as a valued DriveTime customer Wendy. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

An Unexpected Journey

My fiancee needed a car because another car care business had ruined the engine in her Camry. After reviewing several possible car dealerships, she decided on DriveTime in our hometown of Jackson, Mississippi. We arrived at 4:30 on Saturday, January 11, fully aware that they closed at 6:00. A wonderful salesman, Brian Reese, found her a Mazda6 Touring that she loves. He provided us a test drive, and he tended to all the necessary paperwork. When the episode extended into Saturday night, Brian expressed no fatigue, impatience, or frustration. When State Farm took a little longer to confirm my fiancee's coverage, he kindly waited for the process to be completed successfully. We finally were able to drive home the car at 10:30. Brian had respectfully seen to our needs with skill and care. One of his coworkers disappointed me by trying to get us to leave and complete the task Monday. If that had been the case, we would have departed and we would have gone to another dealership Monday. That is an interesting business model, to make customers feel uncomfortable and to rush them out the door to seek out a competitor. Brian did not let his coworker's comments affect our situation, as he continued to treat us in a gentlemanly manner for the entire time. My fiancee loves her car. Brian Reese is an excellent representative of your company. He deserves a raise and a promotion!

11 de janeiro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

The team work at drive time was superb

The team work at drive time was superb! Thanks to Jay, Brian, and manager- they all worked with a positive attitude to get us in a vehicle.

30 de setembro de 2024
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thank you for sharing your feedback with us, Eric Ghunney.
We're thrilled to know you had a positive buying experience with Jay, Brian and management while at our Jackson DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

My experience was great

My experience was great. Enjoyed working with the staff there. W. Ellis was very good and easy to work with. I would highly recommend.

14 de setembro de 2024
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

I had a great experience with…

I had a great experience with drivetime....my salesman Jay Holifield was awesome.. Great guy.. Although i was there all night it was worth the wait...I left with a 2015 Chevy Malibu 😁🙏🏾..Thank you drive time

29 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

As experiences go I have one I’m…

As experiences go I have one I’m Elephant Elated and Peacock Proud to BOAST about … Drive Time … take the time walk down , hitch hike , Uber over there .. The Jackson Mississippi location that is . When I say they have a Dream Team .. that’s only speaking modestly .. J.T. , Zack , and Brian made my day spent with them worth while . Zack welcomed me in the building with a warm smile and there was only one other person ahead of me. Which gave me time to enjoy the refreshments provided.. But let me moon walk to the day before.. J.T…..J.T. and I spoke the night before and he answered all my questions and was patient with me eased my fears of the unknown . While it filled me with excitement I came a week ahead of my schedule appointment because I didn’t want to miss on the vehicle I needed or wanted. When I arrived on Saturday he greeted me with a smile and knew my name he had the vehicle I was interested in as well as other options that I might like … ( you gotta love that proactive spunk) . Brian and I had spoken days prior to my arrival and he was very informative about the process and we shared a laugh or two.

Even though the Saturday work day ended for them at 6pm they never rushed me .. We enjoyed our time spent then they had another couple at the same time purchasing. Zack’s leadership and 5 years experience ( I was in there a while so I asked questions about there jobs ) and his ability to work with both of us shined through .. I humbly thank these fellas as I have named them the Three Musketeers . I have talked about them nonstop all weekend for the services they rendered to me .. I will definitely be back .. I can’t thank them enough… Just go see them and tell them ( Shay) sent you ..

22 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Brain was great to work !!!!

Brain was great to work !!!!! He helped us tremendously on get my husband what he wanted and totally explained everything and made sure we understood all the terms on our purchase

20 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Customer Service!!!

The salesman Brain Reese really made my experience enjoyable and stress-free. He was extremely knowledgeable, patient and helpful. I would definitely recommend others to try drive time for their car buying experience solely based off the great customer service I received while being assisted by Mr. Reese.

28 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Jay was very helpful courteous n…

Jay was very helpful courteous n pleasant to work with. I recommend him for everyone 👍🤗😁o n all the rest of the employees were happy n courteous with me n the other clients that were there 👍 they all get a thumbs up 👍 from me 🤗😁

18 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Great Experience

Brian was so helpful. He had all my paperwork ready. Brain made sure he was about to sale me a great car . The first car had a malfunction going on and he did everything to see what the code was and what it meant. When he seen all the information he came back and told me let’s find you a new car his words was” I’m be honest I don’t want to see you this car cause the code that’s coming up is showing different things. And I just want to be on the safe side. I left the dealership with the same vehicle but different color .

25 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Brain the sales man made us very…

Brain the sales man made us very comfortable and made sure we were understand everything that was happening and going to happen… he made the buying experience really great went out of his way to make sure we got a ok price we were okay with

10 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Awesome staff

Awesome staff! Kind and compassionate to our needs and help us as much as they come!! Brian was amazing!! Will definitely shop there again!

22 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Courteous, Professional, and Patient

The salesmen involved during the entire process were patient, professional, and knowledgeable about various strategies to assist me in selecting a car to purchase. Also, the team members were patient and ensure that I was provided with the best deals and service with a smile.

27 de janeiro de 2024
Avaliado com 1 de um total de 5 estrelas

Worst car buying experience ever

Worst car buying experience ever. The sales associate wanted to get everything done in a hurry. Sold us a full extended warranty from Silver Rock. The car broke down with less than 500 miles since our purchase. Calling drive time or SilverRock is of absolutely no use as they keep on taking us in circles . Both stating that we should all the other . Car has been sitting for over 6 weeks with no response from either after calling endless times. Think twice or more before buying from this dealership.

28 de novembro de 2023
Avaliação não solicitada
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thank you for providing us with your feedback regarding your experience with our Jackson location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Avaliado com 1 de um total de 5 estrelas

Approved put down layaway amount I was…

Approved put down layaway amount I was told I needed to hold my vehicle. I had 5 days to go and complete the transaction. I went on the second day they doubled the down payment amount and had me waiting 4 hours only to tell me my application has expired and they couldn't honor the layaway that I had put up 2 days before. Waste of my day and time. Have to wait for my refund even though it was their fault. Very unprofessional and no real help for customers who are traveling a great distance to get a car.

20 de setembro de 2023
Avaliação não solicitada
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thank you for providing us with your feedback regarding your experience with our Jackson location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Avaliado com 1 de um total de 5 estrelas

Drive time is nothing but liars

Drive time is nothing but liars. Their commercial is a lie. The deal you do online is not the deal you get when you go to the dealership. Yall need to quit lying to people. Misleading company. I would never recommend people to buy anything from DriveTime. Nothing but con artists.

15 de julho de 2023
Avaliação não solicitada
logotipo da DriveTime Car Sales - Jackson

Resposta da DriveTime Car Sales - Jackson

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Avaliado com 5 de um total de 5 estrelas

Jack trae Wilson

Jack trae Wilson was a amazing salesman he worked with us in every way and we were able to get a car in less than an hour

20 de junho de 2023
Avaliação não solicitada

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