I was sold a vehicle that had not been properly inspected. I didn’t notice the brakes scrubbed during test drive and now drivetime is telling me they are not responsible. I was told I can return the c... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I was sold a vehicle that had not been properly inspected. I didn’t notice the brakes scrubbed during test drive and now drivetime is telling me they are not responsible. I was told I can return the c... Ver mais
A empresa respondeu
We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford... Ver mais
Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle... Ver mais
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
Escrito pela empresa
Escrito pela empresa

2205A Pelham Pkwy, 35124, Pelham, AL, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
The salesperson Mrs. Shelby was great,she explained everything well.The process was seamless.
Shelby was awesome! She got us in and out quickly and the experience was laid back, good group of people.
I was sold a vehicle that had not been properly inspected. I didn’t notice the brakes scrubbed during test drive and now drivetime is telling me they are not responsible. I was told I can return the car if I am not happy rather than honor the contract I signed that a proper inspection being done. The vendor at Firestone was rude and the representative at SilverRock gave me bad information. Drivetime is responsible for making sure equipment is properly inspected before sales. Awful experience overall.

Resposta da DriveTime Car Sales - Pelham
Shelby was easy to work with, Explained Every thoroughly and accurately made the process very easy
Knowledgeable and courteous professionals, great customer service

Resposta da DriveTime Car Sales - Pelham
Jay and Dakota made this purchase so easy. I am eager to work with them again!

Resposta da DriveTime Car Sales - Pelham
My experience with DriveTime was absolutely outstanding from start to finish! The customer service team, Lance and Shelby, was professional, friendly, and genuinely cared about making sure I found the right vehicle for my needs. Every step of the process was smooth, transparent, and efficient. The staff took the time to answer all my questions, explain everything clearly, and ensure I was completely comfortable with my purchase.
The company’s support and attentiveness were top-notch. I never felt rushed or pressured, and I always felt valued as a customer. They followed up promptly, made the financing process simple, and showed true commitment to great service. I’m very satisfied with my purchase and would highly recommend DriveTime to anyone looking for a reliable vehicle and an exceptional buying experience!

Resposta da DriveTime Car Sales - Pelham
Shelby was great. My experience was amazing. She was very knowledgeable and worked with me to meet my budget. It was a reasonably quick process. 10 out of 10 would recommend.
We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford. I like that the gap and service coverage and the lock jack. These were very valuable to me. I liked the videos which gave us valuable information also. Both Lance and Shelby were very patient and helpful. It was a very good experience without any hassles. I would recommend to our friends to come and buy a car here.
Went over and above to get us what was best for us and to help us get the vehicle that worked best for our needs.
Manger lance was very polite an help me out with finding the right vehicle for me. Shelby the sales lady help me with the check list on the vehicle an change my clock to the right time. Drive time was a clean an friendly place to get me vehicle from thanks.
The time it took to buy a car wash great. Enjoy the company, very knowledgeable. I would recommend this company to anyone. Thank You for your service. Shelby and Lenny were great.

Resposta da DriveTime Car Sales - Pelham
Salesperson was nice but if you are lower income don't bother because you aren't getting any help here. They quoted me 4300 for a down payment unless I made over 3100 a month. I have bought 2 new cars in my life for 1k and 1500 down so that is unreal to me.

Resposta da DriveTime Car Sales - Pelham
The entire staff was great especially Shelby she went above and beyond.

Resposta da DriveTime Car Sales - Pelham
Employees were very kind, and made me feel welcome.

Resposta da DriveTime Car Sales - Pelham
Very knowledgeable and thorough. Thanks for your excellent customer service and the experience.
Jay Willis

Resposta da DriveTime Car Sales - Pelham
Shelby Minor was very nice & patience with me, she show she care, very helpful.
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