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DriveTime Car Sales - Roundrock Avaliações 

49
O TrustScore é 4 de um total de 5

4,1

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank... Ver mais

Avaliado com 4 de um total de 5 estrelas

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Revendedora de carros usados
  2. Loja de Automóveis
  3. Concessionária
  4. Financiamento e Empréstimo de Carros

Sobre DriveTime Car Sales - Roundrock

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, Estados Unidos

  • 15123822626
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Discover DriveTime

Shop every car with your personalized terms!

4,1

Muito Bom

O TrustScore é 4 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(49)

3.156 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

There is NO WAY I'll ever enter into…

There is NO WAY I'll ever enter into the Roundrock TX location Again, their bias about who THEY can fiance there overly priced vehicles. I'll drive and extra hour out to get EQual Quality Service in Temple TX!!!!

12 de março de 2024
Avaliação não solicitada
logotipo da DriveTime Car Sales - Roundrock

Resposta da DriveTime Car Sales - Roundrock

Thank you for providing us with your feedback regarding your experience with our Roundrock location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Best experience ever

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and not robotic. I was in and hour in less than two hours which sounds like nothing when buying a car. The process was so easy. I came from out of town so they made sure to prepare me with the things I needed before driving all that way. I 100% would recommend Danielle to any and everyone. This was the best customer service experience I have ever received.

20 de setembro de 2024
logotipo da DriveTime Car Sales - Roundrock

Resposta da DriveTime Car Sales - Roundrock

We're grateful to have you as a valued DriveTime customer, Adrianna Vasquez. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Avaliado com 1 de um total de 5 estrelas

Purchased a vehicle in Round Rock not…

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

19 de agosto de 2024
Avaliação não solicitada
logotipo da DriveTime Car Sales - Roundrock

Resposta da DriveTime Car Sales - Roundrock

Thank you for leaving your review, Nick. We understand that mechanical concerns are never ideal. We do our best to ensure all vehicle are clean and ready for sale. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

Drive time made it very easy simple and comfortable to get a new car

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all

7 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Awesome dealership

I have never experienced service this well at a dealership. The people were very kind and understanding. No need to ask many questions because everything was explained well. The wait time wasn't long at all. I was very pleased 😊

23 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Ryan was great

Ryan was great, he was so helpful and made sure I understood everything completely. It was a quick and easy process. Ask for Ryan!

12 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Ryan

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very knowledgeable

9 de março de 2024
Avaliado com 5 de um total de 5 estrelas

I went to Drive Time with bad credit

I went to Drive Time with no expectations, but just to look around because I knew the time was coming that I would NEED a new car. After looking through the lot on my own (which I prefer) I went in and was immediately greeted by Colby. We sat down and I gave him the honest truth about my credit (very poor, mid 500), what I had for down payment, my terms, etc. He was super friendly, knowledgeable, and understanding. I didn't end up getting anything that day, but about a month later I went back in with intent to buy. As soon as I walked in, he recognized me and greeted me as though we were friends! We talked for a bit and then got down to business because I knew what I wanted. He made the buying process super simple by breaking down each page and telling me what it was saying in regular words instead of legal mumbojumbo. When it was all said and done I was out of there in under 2 hours! The fastest car buying process I have EVER had! He was amazing and I will recommend him and the Round Rock location to everyone looking for a car, ESPECIALLY if you have bad credit and only a little to put down. Thanks Colby!

12 de julho de 2023

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