I purchased a Jeep Patriot 2016, 2 weeks later the engine lapsed along with electrical issues. Since it was past the 5-day mark, the dealership wouldn't allow me to trade it in nor let me get out of c... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I purchased a Jeep Patriot 2016, 2 weeks later the engine lapsed along with electrical issues. Since it was past the 5-day mark, the dealership wouldn't allow me to trade it in nor let me get out of c... Ver mais
A empresa respondeu
It was easy and simple. The Stone Mtn staff Dontae and Dorothy were very helpful, knowledgeable and a pleasure to do business. The staff in Tennessess welcome us to complete our paperwork for pur... Ver mais
A empresa respondeu
J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle... Ver mais
The experiment was smooth and easy. They was very kind helpful and made the process even more better. Shoutout to shane she was very helpful
Escrito pela empresa
Escrito pela empresa

5554 Memorial Dr, 30083, Stone Mountain, GA, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love my new car!! It just took a long time to get it!!!

Resposta da DriveTime Car Sales - Stone Mountain
Thanks to managers Rosaza and Shay for outstanding support and on my replacement. "Stone Mountain ga location "Rosaza and Kandis made sure I was satisfied my purchase. Job well done to ladies.

Resposta da DriveTime Car Sales - Stone Mountain
Dante and Rosa were extremely friendly and helpful with helping me select my perfect ride. Thank you so much.

Resposta da DriveTime Car Sales - Stone Mountain
This was the best car buying experience that we have had. We were looking at a car in a different state. We went into a location nearby and they processed everything and we selected a vehicle. We put the vehicle on hold and drove to the other state 2 days later and we have our new car. They gave us options for down payment, payment date, and amount.

Resposta da DriveTime Car Sales - Stone Mountain
If you are looking for a car DriveTime is the place!!! They really get u in and out! And apply online whatever ur payment says that’s what its is!! And your down payment! Ask for William!!

Resposta da DriveTime Car Sales - Stone Mountain
The employees made us feel like family, while providing excellent customer service.

Resposta da DriveTime Car Sales - Stone Mountain
Rosa made it a very enjoyable experience. She was helpful and knowledgeable and very patient in all she did. I truly appreciate it.
This the best car buying experience I’ve ever had.
Very personal and professional
Kandis was super cool really worked on my truck and got me the best rate. I really appreciate it!
Great costumer service from Kandis look for her if you want a great experience when looking for your dream car. Thanks you guys for a warm welcome and great experience
Great people that made it a great experience.
I had the honor of work with Christine J. and it was very pleasant. She was very patient and understanding as well as very helpful and informative.
Loved the customer service, everyone was helpful
J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle and I will be recommending DriveTime to anyone I know looking for a car.
It was a lit 🔥🔥experience… they check ya credit and verify what u make and they get you in a car fast … if u realize that having a big apr on a car isn’t a bad thing bc u are not goin to keep the car or vehicle for years….. lol so cars are like sneakers and I’m gonna switch in them in a year or two so all I can say is that they fit u in the right budget and they are professional and funny lol
As far as the customer service and the friendliness of the staff at the Stone Mountain location I have no complaints. However, I had my car for 2 weeks and I went to start my car and it would not start. I took it to a mechanic per the warranty and my car has gone through all types of diagnostic tests. Just to find out that the starter modem was faulty and the transmission is shot!!!! I got to drive it two weeks!!!!!! It seems like I was sold a lemon. The starter modem is shot, the tag on the car states that the oil was changed, but the mechanic says the oil and transmission fluid were black!!!! There are metal shavings in the transmission fluid and the transmission itself. Not to mention that there are two coils that are misfiring!!! So I now have to pay for a car that I can not drive or even had the chance to enjoy!!!! Just to be told today that it will take another two weeks because the warranty company has to approve the transmission repair!!!!!!! This process is too long and this is bad business!!!!!

Resposta da DriveTime Car Sales - Stone Mountain
We had to drive to 2 seperate places. I wish they still could deliver between drive times and while we thought things would be done at a reasonable rate of speed. Things were discombobulated. Just a break down in communication, but in the end they finished strong. Got us great deal and beautiful car with a smile on their faces. Very sweet and Courteous staff. This is our second vehicle we have bought at this location.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.