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DriveTime Car Sales - West Columbus Avaliações 

32
•
O TrustScore é 4.5 de um total de 5

4,7

4000 W Broad St, 43228 Columbus, OH, US

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Overall, Vlad did everything in his power to find what I previously had. That way when all was done, I left the dealership happy. I gave Vlad details of what I wanted in a vehicle and he went above an... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look... Ver mais

Avaliado com 5 de um total de 5 estrelas

Maddalena over at West Columbus was super sweet and friendly to deal with. She jumped through hoops and showed great patience during our experience.

Avaliado com 5 de um total de 5 estrelas

Maddelena and Evan were super helpful, patient and nice. It’s my first time buying a car and they were with me every step of the way and they didn’t rush or force me into anything.


Detalhes da empresa

  1. Revendedora de carros usados
  2. também em
  3. Concessionária
  4. Financiamento e Empréstimo de Carros
  5. Loja de Automóveis

Sobre DriveTime Car Sales - West Columbus

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 4000 W Broad St, 43228, Columbus, OH, Estados Unidos

  • 16144560004
Promotion box for DriveTime Car Sales - West Columbus

Discover DriveTime

Shop every car with your personalized terms!

4,7

Excelente

O TrustScore é 4.5 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(32)

2.745 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Overall

Overall, Vlad did everything in his power to find what I previously had. That way when all was done, I left the dealership happy. I gave Vlad details of what I wanted in a vehicle and he went above and beyond. He was pleasant the entire time and even did what he could to help with lower the interest rate. I do hope that if I do need another vehicle that I am able to buy another one with Vlad.

5 de novembro de 2026
Avaliado com 5 de um total de 5 estrelas

I’ll be honest about my experience

I’ll be honest about my experience. The purchase process itself was easy, and Vlad was probably the best part of it. He was patient, helpful, and never made me feel rushed. I appreciated that.

The financing options are definitely a plus for people with challenged credit who may not have many other options. However, there is a downside that I think people need to understand before going in: you can end up with a fairly high payment on a vehicle that already has high mileage. When you’re already paying higher interest because of your credit, adding a high-mileage vehicle and a high payment can become a very expensive combination.

I was also disappointed with the inventory available within the different down-payment options. The selection felt limited, and I ended up buying a vehicle that I ultimately wasn't happy with. When I wanted to change vehicles, I was initially told I would have to pay a mileage charge. I pushed back on that, and fortunately the charge was eventually waived, which I appreciated.

Another thing I wasn't particularly happy about was the pressure to purchase the protection plans. I understand that these products are offered as an option, but I felt like I had to be pretty firm and repeatedly make it clear that I did not want them. If a customer says no, I think that should be respected without having to push back multiple times.

So, my advice is: go in knowing exactly what you're getting into. The financing can be helpful if traditional financing isn't an option, but don't let the convenience of getting approved overshadow the actual cost of the vehicle. Look closely at the mileage, total amount you're going to pay, interest, monthly payment, and any additional products being offered—not just whether you can get approved.

I would work with Vlad again because he was genuinely helpful and patient. But as far as the overall buying experience, I'd definitely tell other credit-challenged buyers to do their homework, know their numbers, and be prepared to firmly decline anything they don't want. The fact that you can get approved doesn't necessarily mean the deal is a good financial fit.

26 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

He answered all my questions

He answered all my questions. Very genuine.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Hello Alicia, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Worked with Tyler at the west Columbus…

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

30 de novembro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Hello Jessica Boatwright, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Maddy

Maddy, is an amazing salesperson, very understanding, listen to your needs, and goes the distance to make it happen.

10 de outubro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer Violet. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Josh was very helpful and recommended…

Josh was very helpful and recommended the perfect car!!!

30 de setembro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Hello Sapryna Mitchell, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Daniel is an excellent people person…

Daniel is an excellent people person made our car buying experience short and nothing but amazing!!

15 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Danielle! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Everything communication and so fourth…

Everything communication and so fourth great guy

5 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Great customer service

He was a great guy. Very patient and helpful. Answered all my questions and tried his best to get me into the best payment and car that I really wanted. He didn’t force a car on me. I told him what I wanted and he made it happen unlike Jeff Wyler.

5 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thank you for leaving your review, Corinthia. We love hearing that you were pleased with your experience at West Columbus DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Mazda CX-5

Daniel, Josh, Maddy, Evan, and. Vlad were all stellar, I got my vehicle here back in April and it’s still running great. No complaints!

28 de abril de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM DRIVE TIME !!!

DO NOT BUY FROM DRIVE TIME !!!!

Less than six months after buying a car from this lot my steering cut out. Took it to a mechanic to find out my ENTIRE steering column is corroded and needs replaced and OF COURSE it’s conviently not covered by warranty.

Car was a total piece of shit, and now im out 30k and still have no car to drive.

DO NOT TRUST THIS SHADEY DEALERSHIP.

7 de março de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thank you for leaving your review, Jeanna Lett.
We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please contact our Customer Relations Department at (888) 290-0148.

Brandi- DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Great Return Experience

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and willing to work with me every step of the way. The process was smooth, and they made sure I got exactly what I needed. If you're looking for a dealership that values its customers and provides excellent service, I highly recommend DriveTime!

30 de janeiro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

We appreciate the 5-star rating you submitted, Danielle Smith. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that West Columbus Dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

They were great and easy to work with

They were great and easy to work with, not pushy. Great car buying experience

26 de janeiro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Joshua! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Special thanks

Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle, and the process couldn’t have been smoother. I highly recommend Nathan over at DriveTime to anyone looking for exceptional service.

8 de janeiro de 2025
logotipo da DriveTime Car Sales - West Columbus

Resposta da DriveTime Car Sales - West Columbus

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

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