Banner for DriveTime Car Sales - West Indianapolis

DriveTime Car Sales - West Indianapolis Avaliações 

26
O TrustScore é 4 de um total de 5

4,2

3717 Lafayette Rd, 46222 Indianapolis, IN, US


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I loved Drive Time, they explained the process very clearly, has very good deals even for those who do not make a lot weekly or biweekly. I was put on a manageable plan to pay off the car and they com... Ver mais

Avaliado com 1 de um total de 5 estrelas

I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Revendedora de carros usados
  2. Loja de Automóveis
  3. Concessionária
  4. Financiamento e Empréstimo de Carros

Sobre DriveTime Car Sales - West Indianapolis

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contato

  • 3717 Lafayette Rd, 46222, Indianapolis, IN, Estados Unidos

  • 13176131280
Promotion box for DriveTime Car Sales - West Indianapolis

Discover DriveTime

Shop every car with your personalized terms!

4,2

Muito Bom

O TrustScore é 4 de um total de 5

26 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(26)

3.156 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Junk

I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad

25 de junho de 2026
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

Thank you for leaving your review, Kimberly Carnes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Avaliado com 5 de um total de 5 estrelas

This had to be one of the best…

This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into the vehicle. She stated all great things. Her customer service surpassed her tenure here.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasant Experience

I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant for me. No pressure just genuine and authentic assistance. They stayed well beyond their time to make sure I was taken care and set up. They didn’t give an attitude about being passed time so it wasn’t rushed. I enjoyed working with them, I came in an Uber and left in my car!

1 de junho de 2026
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Phenomenal

Rod was phenomenal and made my experience quick and painless!

1 de junho de 2026
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

We are grateful to have you as a valued DriveTime customer April. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Rod was very honest and helpful

Rod was very honest and helpful! Couldn’t ask for a better agent

30 de maio de 2026
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

Thank you so much for your kind words, Jazlyn. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

I loved Drive Time

I loved Drive Time, they explained the process very clearly, has very good deals even for those who do not make a lot weekly or biweekly. I was put on a manageable plan to pay off the car and they come with plans that include repairs and roadside assistance within the first 5 years. Don't miss this amazing opportunity!

21 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Total waste of my time and was mislead…

Total waste of my time and was mislead I won’t be back.

22 de setembro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.

Avaliado com 5 de um total de 5 estrelas

Rod was very professional and…

Rod was very professional and knowledgeable. A great salesman and I will recommend him.

12 de abril de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

Hello Yvette Robinson, Thank you so much for taking the time to review your visit at our West Indianapolis DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

The world should buy their cars from…

The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were nothing like my experience. It was like buying a car from a friend. I felt that she was very honest and truly wanted to help me get the car. The car is perfect. It looks like new and was at a great price. The credit and down payment process was very smooth. No surprises and no pressure. All of my questions were answered. I highly recommend DriveTime on Lafayette Road in Indianapolis. I also recommend that you set an appointment with Danielle. I can't say enough about how pleased I am with the entire car buying experience. Thank you Dani.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

Hello Bernard, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

Rickey Bonds is a great salesperson…

Rickey Bonds is a great salesperson come see him he will hook you up

21 de setembro de 2024
Avaliação não solicitada
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

We appreciate you sharing your experience with us, Heather. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Rickey was able to create that for you!

Thank you,

DriveTime Customer Relations

Avaliado com 5 de um total de 5 estrelas

A+ customer service

I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so kind. She was a very knowledgeable and friendly person. I definitely will be talking with her when I'm ready to purchase.

19 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A very upset customer.

I purchased a SUV yesterday & today it breaks down on me on the side of the highway. I'm stranded. This shouldn't be happening. They workers were very nice & respectful. Not the vehicle.

13 de agosto de 2023
logotipo da DriveTime Car Sales - West Indianapolis

Resposta da DriveTime Car Sales - West Indianapolis

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais