Driving Test Genie Avaliações 

1.858
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... Ver mais

Detalhes da empresa

  1. Aula de direção

Escrito pela empresa

We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,4

Todas as avaliações

(1.858)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Remove the cancellation stress!

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so brilliant. Within hours we had our 1st offer of a cancellation closer to home. The service is easy to use, customer service excellent and takes all the time consuming stress out of the process. We could not be more pleased.

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam


I registered with this app a month ago and haven’t received a single booking since. It feels like a scam—they take your money, but there’s no return on the investment. I’ve tried reaching out multiple times via email, but no one responds. It’s incredibly frustrating, and I hope others don’t fall into the same trap. I’ve already paid and still have no updates or resolution. This has been a terrible experience.

31 de dezembro de 2024
Avaliação não solicitada
logotipo da Driving Test Genie

Resposta da Driving Test Genie

Hi there. We cannot identify you as a customer from your user name here. We have requested more information from you via TrustPilot. Please can you contact us at support@drivingtestgenie.co.uk so that we can look in to your account specifically and help you wherever we can.

Avaliado com 1 de um total de 5 estrelas

Fraudulent!! Bad rules for consumers !!

My experience with this company was very bad!!

I saw the ad on the internet and the reviews, it seemed to have good credibility and honesty, but everything starts after the payment.

As soon as I paid for the cancellation request, I immediately sent an email and asked to cancel my subscription and get my money back, because I wasn't going to use the service and I paid and regretted it.

The customer service representative's response was to say that the rules were clear and that they would refund the money after 30 days if I didn't receive any notification to cancel. I immediately responded to GENIE support and requested my refund and the person, pretending not to understand, sent a cancellation date so that they could use this as a service provision and not refund my money.

I paid and sent an email to cancel, it was immediate!!! The company's policy of not listening to the consumer's situation and carrying out the procedure to return the order is terrible.

GENIE, I just want my money back!!!! I don't want the service.

Be careful with this company!!

Leaving a customer satisfied and possibly praising and promoting the service is better than leaving them unhappy.
Throwing away £14.99 to not get the service is very bad!!!

28 de novembro de 2024
Avaliação não solicitada
logotipo da Driving Test Genie

Resposta da Driving Test Genie

Hi there Rosi. I cannot see an account for you on our system as I note that you requested your account to be deleted. We do not hold any information on your account and therefore it is not possible for us to comment on any sequence of events, their timing or the order in which they happened. Our policy for refunds is really clear and simple and we observe it so that we can be fair to all of our customers. We are pleased to note that you got a cancellations as they are increasingly hard to find.

Avaliado com 5 de um total de 5 estrelas

No-fuss rebooking

No-fuss rebooking. Instructions were clearly stated all I had to do is wait. They do the job, might not be the dates you are looking for as cancellations are not a guarantee but overall they do what they say.

7 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Paid for test genie £18 and all i get…

Paid for test genie £18 and all i get is waiting on genie its been like this for 3 weeks

21 de novembro de 2024
Avaliação não solicitada
logotipo da Driving Test Genie

Resposta da Driving Test Genie

Hi Amy. I have checked your account and can see that you have actually booked a cancellation via our service for 19 November. We then heard from you again on 2 Dec to update your details.

Avaliado com 5 de um total de 5 estrelas

Greta service

These have been great I got a earlier test date because they current waiting times are crazy and these do all the hard work

27 de novembro de 2024
Avaliação não solicitada

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