I really want to give Dunster 5 stars - the delivery (and the drivers) were excellent, the product is great and good value for money. I bought a pergola, great quality and price but 2 of the posts wer... Ver mais
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Veja o que dizem as avaliações
Fantastic experience buying my cabin from Dunster house. From start to finish the service was perfect. Delivery was quick and the 2 people that brought it were lovely, so chatty and helpful. I had n... Ver mais
A empresa respondeu
Very pleased with my experience very quick delivery was expecting a few weeks but turned up in a matter of days . Friendly delivery men. Had to wait a few weeks for our son to come and help to erect... Ver mais
A empresa respondeu
Brilliant from start to finish. The garden room is almost completed by other half. It's a reasonably priced project as well. The service on telephone and in delivery has been excellent. Recommend hig... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Materiais para Jardins
- Construtor de Pérgolas e Garagens
- Centro de Jardinagem
- Construtor de Gazebos
- Cabanas de madeira
- Construtor de galpões
Escrito pela empresa
As the leading Company in our industry, we’re immensely proud of the exceptional range of products that we sell, the premium quality of the materials that we use and the unique features that we build in. Designed in-house to the highest standards, our products are manufactured in our family's overseas factories, ensuring both exceptional value and quality. We even handle the delivery ourselves, ensuring a seamless experience from start to finish. Our fantastic range includes log cabins, climbing frames, garden offices, sheds, summer houses, gazebos, pergolas, conservatory alternatives, and solar shading. All that you can possibly need to bring your garden to life, while enhancing your family’s lifestyle, it is available at Dunster House. Discover the endless possibilities to create your dream garden oasis with our exceptional products and expert service. Dunster House is not just another faceless online company. You can chat with us over the phone, via email or LiveChat on our website. Take a look at the amazing photos our customers send in of their finished garden building in its new home on our social media pages. If you’ve got any queries, please give us a call or please send us an email via our contact us page.
Price Promise
Escrito pela empresa
- Lowest Prices, Highest Quality
- You Won't Find Similar Products Elsewhere For Less, If You Do, We Will Beat It By 10%.
10 Year Guarantee on Pressure Treated Timber
We offer a 10-year guarantee on pressure treated sheds, climbing frames, garden offices and bearers.
Guarantee against rot and insect infestation
Informações de contato
Caxton Road, MK41 0LF, Bedford, Reino Unido
- 01234 272445
- enquiries@dunsterhouse.co.uk
- www.dunsterhouse.co.uk
4,4
Excelente
22 mil avaliações
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
On the whole - very pleased.
I really want to give Dunster 5 stars - the delivery (and the drivers) were excellent, the product is great and good value for money. I bought a pergola, great quality and price but 2 of the posts were twisted, one slightly and one quite a lot. It feels slightly unfair to knock a star off for this as I'm fairly certain Dunster would have replaced the posts if I'd asked and, being honest, when my plants grow, no one is even going to notice. Important thing is, I will certainly buy from them again which is the highest praise I can give.
13 de março de 2026
Quick delivery of a fantastic quality…
Quick delivery of a fantastic quality product, easy to follow assembly instructions and really pleased with the finished look of my Pergola.
27 de fevereiro de 2026
Very pleased
Shed arrived as promised.
Looks great.
Needs three coats of paint but all supplied. Took two men two days to assemble. Could not have done it ourselves.
Quality is very good.
Would recommend
13 de março de 2026
Nice windows good service nice people…
Nice windows good service nice people all good
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Would deal with again great product
The price was great, the delivery was quick and drivers were very helpful, We are just finishing the build and all parts have been spot on.
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon David,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received. We hope it will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
The worst company I have ever dealt…
The worst company I have ever dealt with !!!! I ordered a log cabin in January and was given a delivery date of Monday 9th so I booked the day off and booked a builder in for the Tuesday to come and sort it , I then got a call Friday saying can they change it to Tuesday so I booked the Tuesday off aswell and changed builder. I then got an email off them on the Monday night at 8pm after there closed to say it was going to be delivered 3 weeks later on a Friday !!
I rang the next day to claim I needed this for a business and they were no help even tho delivery states 6-8 weeks this would’ve meant I’ve have been waiting 10 week for it. After booking 2 days off waiting for this and paying a builder a deposit which I won’t get back I then proceeded to take things into my own hands and hire a van to pick it up! Which once I turned up I was originally told no,This cost me £200 plus another day off work! In the end they let me take it as I needed it for work! This is the worst company I’ve ever come accross I will never be ordering from them again, there head office is so unhelpful saying they will call u back and never do! Since all this has happened I have been mentioning it to people and sounds as though most people have had similar problems of being messed around for delivery AVOID DUNSTER HOUSE
13 de março de 2026
Avaliação não solicitada
Resposta de Dunster House Ltd.
Good afternoon Keith,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
DUNSTER HOUSE
Brilliant from start to finish. The garden room is almost completed by other half. It's a reasonably priced project as well. The service on telephone and in delivery has been excellent. Recommend highly.
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Elaine,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received. We hope the garden room will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House Garden Building that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Resposta de Dunster House Ltd.
Good afternoon Mr Joyce,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with the service you received from our company.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Gazebo purchased
Gazebo purchased, exactly as described, easy to follow build instructions. Will purchase more again.
29 de agosto de 2025
Resposta de Dunster House Ltd.
Good afternoon Matt,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and the build went well. We hope the gazebo will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House Gazebo that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
It was a pleasure to deal with the…
It was a pleasure to deal with the staff . The product is fantastic. Loads of options and very high quality. The delivery staff were great. Highly recommended from start till finish.
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Jon,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Resposta de Dunster House Ltd.
Good afternoon Sylvia,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Great price
Great price. Kept informed. Haven’t erected as yet so cannot comment on product itself
13 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Debbie,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with the service you received from our company. We hope the build goes well, and it will be enjoyed for many years to come.
When it's all up and running, we would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Very easy ordering system.
13 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Sheila,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with the experience you had with our company.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Good shed but not easy to assemble
The shed is as expected - better quality than some sheds - and was delivered on time. We employed 2 professionals to assemble it, as we couldn't have done it ourselves, but even they found the instructions quite difficult, and the work took them almost 6 hours.
13 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon J&D,
Thank you for your feedback, and for leaving a review. We're sorry if there were difficulties building your shed. However, we're glad you are pleased with the quality of the product, and with the service you received. We hope it will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House Shed that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Contacted dunster house about log cabin…
Contacted dunster house about log cabin they were very helpful talked me through everything what I wanted so I went for it and the delivery driver was so helpful so so easy to build I would recomend dunster house to you you won't be disappointed
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Patrick,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received. We're glad the build went well, and hope the log cabin will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House Log Cabin that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
This is the third Gazbo we have had…
This is the third Gazbo we have had from you everything is there with good instructions highly recommended
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Carol,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchases from Dunster House, and with the service you received. We hope the gazebo will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House products that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Easy ordering
Easy ordering. There was a phone call from one of the members and she said the Garden seat will be delivered on a date and it was promptly delivered.
But only problem is the delivery person left in the front of the house. He said, they cannot bring to garden, because it is company policy.
The product was easy to assemble, but needed two people.
20 de março de 2026
Resposta de Dunster House Ltd.
Good afternoon Dr Velayudham,
Thank you for your feedback, and for taking the time to leave a review. We’re sorry to hear you are unhappy with the delivery service we offer. Our deliveries are to the first point of contact at the front of the property only. We do not enter customer properties or go through to back gardens. This policy is in place to ensure the safety of both our delivery personnel and your property, helping to mitigate any potential accidents or damage that could occur. We hope you understand and thank you for your cooperation.
We hope you are pleased with the garden seat, and it will be enjoyed for many years to come. We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Resposta de Dunster House Ltd.
Good afternoon Neil,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House. We hope the summer house will be enjoyed for many years to come.
We would really love to see some pictures of your Dunster House Summer House that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
Perfect. Quality product and service
Quality product and service, everything went like clockwork.
Had a little issue which was resolved quickly and professionally by Bob.
13 de março de 2026
Resposta de Dunster House Ltd.
Good evening Tommy,
Thank you for leaving a 5-star review. It's great to hear that you are pleased with your purchase from Dunster House, and with the service you received.
We would really love to see some pictures of your Dunster House product that we can use on our website and on our social media pages. If you have any photos that you would like to share with us, please send them to us via email to photos@dunsterhouse.co.uk.
Kind regards
Dunster House Team
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