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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dynamo have been brilliant, Phillip Rahman explained how the process works when buying a property. Myself and my partner are first time buyers and had no idea what to expect, however we took Phil... Ver mais

Avaliado com 5 de um total de 5 estrelas

We contacted Dynamo through Google search engine. We were more than impressed with the professionalism of David Horn who led us through the slightly bewildering area of bridging loans. It was refresh... Ver mais

Avaliado com 1 de um total de 5 estrelas

I've been getting mortgages with this company for 15 years. They've always been excellent. I don't know what's happened. I've had a young lad give me, terrible financial advice ( which isn't his... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been in touch with Justine Lofters-Desport for many years and had many mortgages recommended by her, the rate has always been very good and the execution like clockwork. Ryanne Bean managed my la... Ver mais

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

Dynamo is a large, national brokerage assisting clients throughout the UK with all of their mortgage needs. We enjoy close relationships with many lenders, both mainstream and niche, ensuring that our clients have access to the best deals. As a company, we are passionate about providing both expert advice and a very personal level of service. All circumstances are different and we take the time to understand individual requirements and aspirations in order to make the most suitable mortgage recommendation.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Both from Kiran and Sy.
My refinance was very complex made up of various Ltd Companies and subsidiaries. However, Sy managed to secure me an excellent rate and handled the process in the most professional manner.

Hats off to Sy and his team.

19 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great and professional service

I've noticed recently that quality of services have dropped dramatically in many companies and organisations. This has not been the case with Dynamo. I have been using Dynamo services for the past 2 years. Damien and Courtney have been extremely helpful, reliable, professional, kind and effective. I am grateful for their support with my mortgage, which recently became a problematic thing to assure. I've got lots of support and was helped in a smooth and professional way. Thank you!

2 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very supportive company

Damien and Courtney have provided a very supportive service. Any questions we had they answered very quickly and made the process as painless as possible! Recommended!

16 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Looks like I'm not alone in leaving a 5 star review…

Looks like I'm not alone in leaving a 5 Star review of Dynamo when looking at other comments on Trustpilot. Friendly, keen to impress and very helpful throughout the entire process of obtaining a bridging loan. Mark A. at the company did his best to keep me informed as to what was going on even if I was often difficult to get hold of due to work commitments. Messages and emails always left for me to respond to. Thank you Mark and team Dynamo. Recommended.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They work hard to ensure a smooth process.

Our Mortgage Consultant, Tom Mainwaring, was able to source mortgage products that met our criteria quickly and efficiently, allowing us to put an offer in and secure a mortgage in principle the same day. His knowledge of the buy-to-let market, not only in England & Wales but also in Scotland - where the process is a little different, is excellent.

Once we had the mortgage offer our Case Handler, Courtney Smith, ensured the rest of the process ran smoothly.

When any unexpected issue did arise which was out of their hands. They were quick to find and offer solutions, I really can’t fault them and will definitely use Dynamo again.

27 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Justine and Ryanne

Justine and Ryanne, have been fantastic from start to finish. Due to a change in personal circumstances, Justine was very patient and supportive in finding suitable options when it came to my mortgage. Both were very helpful, prompt and thorough, so I couldn't be happier.

9 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would definitely recommend Dynamo

Would definitely recommend Dynamo. Rachael went above and beyond to get us the product that we needed. Great communication throughout and always available to answer any questions. Thanks again!

1 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would highly recommend Dynamo when…

I would highly recommend Dynamo when trying to sort a mortgage. I worked closely with David and Courtney, who kept me informed throughout the process and were able to find me the best possible rate. They made the application process very easy and painless. Would use them again!

1 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you to Rachael and Courtney

Thank you to Rachael and Courtney! Both of them have really made this process the best it can be. From the initial phone call with Rachael, I just knew I was making the right choice, she made me feel comfortable and confident that I was in the right hands. Courtney handled the case very well and both were quick to respond with any issues or questions I had. I will always recommend this company and especially these two ladies!

31 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional and have the best…

Very professional and have the best deals , have had numerous mortgages with them in the past and currently they are processing a remortgage on one of my properties . Ben and Nicole have been a great help and have kept me informed during the whole process. Will be using their services again in the future .
Well Done .

shakeel abbas

31 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can’t thank you enough!

Having already had 2 separate mortgage offers delivered and the purchases fall through at the last minute, our chain was about to collapse. I found another house but it was more expensive - So I asked Joshua Chan-Marshall & Zara Ahmed for a third time if they could possibly help me again. Well, they were simply amazing, not only did they get me the mortgage (which was again a tricky one) but they managed to get it done really quickly so the chain stayed in tact. I have literally just had my mortgage funds released for completion on my lovely, life changing new home and I can’t thank these two wonderful people enough. You will never understand how much you have just helped my family.

31 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Dynamo on two occasions now…

I have used Dynamo on two occasions now and they are excellent. Philip Raman, Leilani Mullen and Rebecca Salmon are exceptional.
They were helpful, easy to reach and gave updates promptly.
I have recommended them to friends and would definitely recommend to anyone.

30 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SHOCKING EXPERIENCE , NEVER USE THE MORTGAGE WORKS

WHAT A WASTE OF MY TIME AND MONEY! SO STRESSFUL. I would have given NO stars if that were possible.
This was, without doubt, (and with the exception of the death of a family member) the most stressful and awful experience of my life.

The whole thing was an absolute nightmare. I would NEVER use Dynamo again and I would advise anyone who is offered a mortgage with TMW (The Mortgage Works) to steer clear and try somewhere else. DO NOT USE THE MORTGAGE WORKS. This was an absolute joke, albeit not a very funny one, and one that I had to pay for!

I started the process with this broker in September 2022 and I was in a good position as had a 70% deposit already, so only needed a small mortgage (30% loan to value) after 8 months of the dynamo brokers telling me 'nothing could go wrong' and 'it was all on track' or 'just a few more documents required' I was finally told TMW would not offer the mortgage. It was totally unbelievable.

This was after I had spent thousands getting structural surveys, damp and timber surveys, producing quotes for work and so forth for TMW underwriters. Even when the surveyor told me that there was no need for any work, TMW required a quote, so a company had to 'create' a quotation for the process. It was ridiculous. All this time, the Dynamo brokers kept saying, it's ok, nothing can go wrong!

Every time I produced another document for them, Dynamo got back to me saying The Mortgage Works needed 'just one more thing'. I have counted today and I had 230 emails from Dynamo during this process. Needless to say it was extremely stressful and time consuming.

I feel I was VERY badly advised by the Dynamo
broker. I ended communication with them in April this year. I then called my current mortgage company who said you don't need a broker, there is lots of equity in your current residential property, it's an easy process. I was able to release the funds I needed WITHIN 3 WEEKS.
I have now bought the house, no thanks to Dynamo or The Mortgage Works. I feel that the whole 8 month process almost seemed like some kind of 'Kafkaesque' joke, an exercise in how gullible a potential client can be! And I PAID Dynamo for this!

BEWARE potential clients, the deposit you give Dynamo is non refundable! The broker said to me in the beginning, this is any easy case, you have such a large deposit there is no question of us finding the mortgage you need! WHAT A JOKE THAT WAS.

I regret all the time and money I wasted and just wanted to share this, and warn others to NEVER use Dynamo or The Mortgage Works. You don't even really need to use a broker. Call you own mortgage company. If you do need a broker. I would recommend 'Fluent' I have used them several times and they were brilliant.

4 de abril de 2023
Avaliação não solicitada
logotipo da Dynamo

Resposta de Dynamo

We want all of our customers to have a positive and stress-free experience with Dynamo, so we were saddened to read your review. All feedback received is taken very seriously so that we can continue to improve our customer service.
Our Compliance Team has reached out to you this morning to discuss your case in more detail and we will be investigating further what has happened on this occasion.
Kind regards
Dynamo

Avaliado com 5 de um total de 5 estrelas

Remortgage

I have used Dynamo for a remortgage for one of my buy-to-let properties and have had a most positive experience with them .
They secured a loan for me in record time.
Most importantly it meets my requirements for the property in question.
I'm more than happy with them

26 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Broker service.

We used Dynamo to help with the process of buying our first BTL property. We had excellent support from Harris Zaman, who assisted us every step of the way. The process was very daunting for us, but Harris gave us so much confidence with his wide range of knowledge and readiness to answer our questions. We will definitely be using him again.

26 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rachael Peach & Courtney Smith @ Dynamo…

Rachael Peach & Courtney Smith @ Dynamo were absolutely amazing! I cannot speak highly enough of both of them! I originally made a huge mistake and went to a competitor who duly quoted me a monthly payment substantially more for the same loan I ended up getting from Dynamo! Shocked by the original figure, I corrected my mistake and did what I should have done in the first place by speaking to Dynamo! The service, speed, constant reassurance and professionalism both from Rachael & Courtney left me speechless throughout the entire process! Well done Rachael & Courtney you're literally changing lives!!!!!

14 de abril de 2023
Avaliação não solicitada

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