The New Strand, 21 Washington Parade, L20 1AA Bootle , Merseyside, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company conned me out of 350. GBP because I did not have a credit card. I have NEVER had a problem with any other company. When I took the car back they told me I would have to find my own way fr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support

Avaliado com 2 de um total de 5 estrelas

Took way to long to get the van i booked Ended up being hour behind cause iof wait Then was told only had 150 miles free After that 20 peace a mile Would of cancelled booking but was desperat... Ver mais

Avaliado com 1 de um total de 5 estrelas

Disgusted how the man on the front desk handled me. Do not recommend!! He was no help on trying to resolve the situation of me not having two proofs of address as I explained several times my situatio... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa


Informações de contato

  • The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, Reino Unido

  • 0151 922 4991

4,4

Excelente

O TrustScore é 4.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Avoid budget car hire budget customer…

Avoid budget car hire budget customer service.

Should be called difficult rent. Refused car hire for having 6 points even though it states clearly on the website 6 points max with no other previous bans or convictions.

9 de março de 2020
Avaliação não solicitada
logotipo da Easirent  - Bootle

Resposta da Easirent - Bootle

Hi Darran,

We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Avaliado com 5 de um total de 5 estrelas

Spot on

Ranted a van for a week to go to france with house contents. Website easy to deal with , local staff at Bootle, were very good, despite being very busy. Van available at stated time and in good condition (it did over1700 miles in the week) . Return was quick and easy. What more do you want? I'll use them again.

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simplicity itself!

A very simple and effective on line process (in contrast to several other rental companies who seem to require your life story)
The pricing are clear and well laid ou as are the vehicle descriptions

18 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We felt scammed

Made a reservation online, no problems. Arrived at depot, in time, on the scheduled day. All paperwork checked and okay'ed by Easirent worker. Was then asked for credit card with £1500 cleared funds on it.
Explained we didnt have a credit card with that amount but we DID have a debit card WITH that amount. This wasn't good enough, they would not accept it.
So the further cost would be approx £270 , non returnable, on top of what we paid.
We were not willing to do that.
So the booking was cancelled.
Bearing in mind, we didnt even look at a car, or step foot in a car, Easirent then proceeded to take 3 days 'rental' from what we already paid.
We felt totally scammed, aired my concerns with them, still didnt get full refund. Please be aware that if you dont have exactly what they want, and you cancel, they will take part of your money, for doing absolutely nothing.
Will never, even consider using again.

16 de fevereiro de 2020
Avaliação não solicitada
logotipo da Easirent  - Bootle

Resposta da Easirent - Bootle

Hi Jc,

We state during the booking process and in the confirmation voucher the required documents and payment cards for your rental regardless of the insurance you choose to purchase on the day.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Avaliado com 5 de um total de 5 estrelas

easi peasi

Very easy to understand and the booking process was explained at each step, would definitely return when needed

27 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful service

Wouldn’t rent me a car even though I have a full licence which allows me to carry upto 12 passengers, upto a weight of 4.5 tonne and even when I email the office asking why they never replied to me. Awful service!

It did not state that they do not accept Australian licences, even the women in the office had to call head office to ask the question.

Will be using thrifty in the future as I was in and out of there with a car in the space of 5/10 Min.

6 de janeiro de 2020
Avaliação não solicitada
logotipo da Easirent  - Bootle

Resposta da Easirent - Bootle

Hi Phillip,

We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

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