Easyhotel Avaliações 

Lovely stay at the travel Lodge again. Austin the guy at reception was exceptional should be given a pay rise for his outstanding service. Room was compact and very nice with everything you need for a night's rest. Central location.

Hello all,

I stayed at the Easy Hotel- Reading from 19/04/24-21//04/24.

I was extremely impressed with this budget hotel. The staff and the Manager were very helpful and friendly too. They could not do enough for me.

I stayed in one of the windowed front rooms, the room was small and compact but just what I needed. The room was modern and the bathroom with a frosted glassed room which was extremely clean too .

The bathroom had a large shower gel dispenser and the basin hand gel too. The towels were clean and if you required extra towel all you had to do was pop down to the reception staff who would give you extra towels and also exchanged your used towels too.

The linen on the beds were clean and well presented too. The room was very well decorated and the plug points and chargers just right beside the bed excellent located.

The room had air conditioned and a digital unit you could a just yourself too which was great.

The lighting in the room was very impressive and very modern.

On one of the days it was a very hot day and the manager/staff had over ridden all the room air conditioners unit to make sure the rooms were cool for the residents on return which I thought was extremely thoughtful of them too! Well done!!

I would definitely recommend this easy hotel in Reading. The staff couldn’t do enough for you. It was a very pleasant stay and I would definitely use this hotel again.

This hotel was is also walking distance to the town centre and very well precisioned too! With local shops should you forget anything.

Well done to all the staff and management too!!!

Kindest regards,

Julie McFadden

My Email: Hi i just literally made a booking for next week about an hour ago, but i need a full refund. Reason why i need a refund is because, I just checked out of your hotel in Croydon. I walk to my car which was parked on the side road to find out someone smashed my car window. My car window is fully broken and I feel scared to even come back to this area! Nothing was taken but it's the fact that I do not feel safe in that neighbourhood anymore! I booked next week before I left the hotel, if I left the hotel first I would of seen this damage to my car and not have booked the room. Please may you cancel my booking with a full refund. I am really scared and my anxiety levels have reached a new high.

Easyhotel's Response:

Dear Mr Khayum,

I hope this email finds you well.

We are sorry to hear about your car window being smashed.

However due to your booking policy we cannot provide a refund as it does mention ' No free cancellation '

Kind Regards,
EasyHotel Team

Worst hotel iv stayed in by far. Wasn't expecting pure luxury due to the price being so cheap compared to others....BUT.
Room was clostrophobic . Every time I turned I banged into wall.
No shelves or bedside table so had to balance cups etc on bed.
Literally had to lift my suitcase onto the bed to get floorspace and then vice versa when I slept as no room to store anything. No cupboard either.
Bathroom is awful like showering in a cupboard.
Stayed for 3 nights. Bin was never emptied.
Quite noisy also.
Reception staff were lovely but it was a small compensation to be honest.

Absolutely sh*tshow of a hotel moldy dirty small rooms would not recommend to anyone to stay at this place the staff are rude manager finds complaints funny and reduces refunds never again will I step foot in there. Worst trampy hotel in history. You would be better sleeping in a tent

I’d like to say how my partner and I had a wonderful night stay at the Croydon easy hotel, but I can’t.
1st but somewhat of no real importance was the lack of any kettle in the room or tea and coffee provisions except the machine charging £2 for a disgusting cup of tea and coffee in the foyer downstairs.
2nd having a so called wet room instead of a shower. Admittedly it did work, but you open the door to it to smash your legs into the toilet!
3rd the squeaking bed! It sounded like tortoises having sex ( not pleasant )
4th the walls made of paper. I could the next room breathing and the alarm going off in the morning
5th the lack of any shelves to put anything
6th aircon not really working at all

Will we go back?
No chance

Great for a one or two night stay
Room very small but has all amenities we needed.
Staff very helpful and friendly
This was Easy hotel Dublin

ZEER SLECHT easyhotel
SLECHT easyhotel
Op 13 april een kamer geboekt op de site zelf, ging plots NA de betaling op error😳😳Had 195 euro betaald en op heden, 19 april nog niet retour gekregen wat wel beloofd was na diverse mailtjes, op 19 april persoonlijk aan de balie geweest en werd daar BIJZONDER onvriendelijk behandeld door medewerkster, niks kon en ging ze ook niet doen want ze was druk, bijna geen klant te zien😳wist ook niet wanneer collega zou komen ter ondersteuning, vreemd dat je niet weet hoelaat je collega begint, maar dat hoort bij de onbeschofdheid, kamer ook een echt kippenhok, al met al een ZEER SLECHTE ervaring.

This should be Zero stars. I live abroad and My Daughter lives in Croydon and has been made homeless suddenly today. I booked her into this hotel for 4 nights, but because she didnt have ID, this hotel wouldnt check her in, they rang me and told me they wouldnt check her in, and said that I could not have a refund. This means she now has to sleep rough on the streets of Croydon for 4 nights. If anything happens to her, I will be holding Easy Hotel Croydon fully accountable. The person on reception was extrememy rude. When he called me he used my first name he didnt even say who he was or where he was calling from. I will be taking legal advice. I will never use this hotel or chain of hotels. . I have never had to provide ID at any hotel I have stayed at, These were extenuating circumstances for my daughter and my daughter is now in danger. This is disgusting

I stayed in Oxford. Small room, but well running facilities, modern and cleanly. You definitely get more bang for your buck, especially during my 1am walk in, booking for a room on the spot out of nowhere. Thanks to Sarah and Adiana for being helpful and welcoming at reception.

Would've preferred a midday depart deadline but you can't win them all. I got given an extra hour over the standard 9am leave time due to my late entry.

At Easyhotel in Milton Keynes you have a great member of staff called Robert. I have stayed several nights each of the last 3 weeks (new job in Milton Keynes!) and Robert has been helpful, polite and patient. I wish the rest were as good as he is.

Checked in and immediately rejected the room. Small is an understatement! It's not a small room, it's a big coffin. No floor space to walk around you open the door to be presented with a bed, God hasn't created a creature small enough for these "rooms" shocking!

Smallest room in my life,room size must be less as 2 m2,but I paid for 7 M2,not any furniture,only bed,how they can open hotel which is under any hotel standarts?For same price full of another hotels in London,next time I be stay in Travelodge.

Booked a room with EasyHotel a few months ago and received an unexpected cancellation email on the 8th March.

Sent an enquiry through and the manager of the hotel got in touch with us very quickly and explained what had happened and remedied the issue.

Thank you!

The manager at the Milton keynes central Easy Hotel offered a most delightful and kind service which left me stunned. Harsh was his name and he was absolutely brilliant. Because of him, my stay warrants a 5star out of 5 rating. Thank you Harsh.

In Manchester, Snel online geboekt en konden direct naar binnen! goede service alleen wat kleine kamer. Maar wat verwacht je voor deze prijs?

Arrived at the Birmingham location, very friendly staff, but went downhill from there, got to the room which smelled heavily of urine, bed was awful, and wasn’t the requested double room we had paid for, I get it’s a cheap booking but thought minimum standards would be better.

We had booking for 2 rooms. 2nd room was downgraded without permission. Told my assistant manager nothing he can do despite us having a clear booking conformation.

We stayed over at the Leeds hotel. We had a very poor sleep due to what sounded like loud running water through the aircon - even when it was turned off.
We complained to reception about it and showed a video of the noise. We got no apology, but said 'give us your number and i'll get the manager to ring you'. We received no call back, and when i emailed the hotel, they just told us they fixed the issue, but refused any compensation. Avoid.

The front staff - Robert and Ynx were great. They helped us massivly with our booking and made Halloween one to remember. Hopefully next time we come back they are here again.